Hospitality Experience, Good with Microsoft Office, Can Multitask Well

SARAH J ELGENA

ac0kau@r.postjobfree.com

Cell 302-***-****

Education

Art Institute of Pittsburgh Online Division

Studied Hospitality

Lancaster Bible College

Major - Musical Theatre (3 years)

Wilmington Christian School Hockessin, DE.

Graduated June 2011

Work Experience

Sales Coordinator at Hilton Garden Inn *Current Job*

Answered phone calls, set up room blocks for weddings and touring groups (corporate and leisure), quoted pricing for room blocks, assisted with information about local attractions and packages the hotel offered with the attractions

Handled bookings for events in hotel’s banquet rooms, took orders for catering and linens for events, assisted with set up and tear down of events, negotiated pricing for events in banquet rooms.

Front Desk Agent at Hilton Garden Inn

Answered phone calls, made room reservations, altered room reservations, answered guest questions, checked guests in and out of hotel, used intricate computer system for reservations

Server at Hartefeld Country Club

Served Country Club members, answered phone calls, and made dining reservations

Took orders, carried large heavy trays, cleaned areas, set and tear down of large events

Disney College Program

Spring 2014 – Attractions

Answered guest questions, helped plan out their days in the theme parks, ensured safety on the attraction, greeted and helped to direct guests around the parks.

Server at Friendly’s Restaurant

Took orders, sat large parties, answered phone calls, prepped food

Volunteer Work

Manor Care Pike Creek

Completed 40+ hours of community service as an activities aide.

Extracurricular Activities

Participated in numerous musical and dramatic productions in high school.

Participated in LBC Chorale, and was in their musical, along with various local community theatre productions.

Personal References

Courtney Taddonio 817-***-****

Former Cast Member at Walt Disney World Resort

Karl Fischer 302-***-****

Head of Direct to Consumer Marketing, Aetna

Artie Kempner 302-***-****

Fox Broadcasting/Delaware Autism

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