Naran A. Jallim
Mount Vernon, NY 914-***-**** ac0kak@r.postjobfree.com https://www.linkedin.com/in/naranjallim
General Manager ò Director of Operations
Fiscal ò System Design ò Process Improvements
15+ years of experience, including the last 6 years in Administrator / Executive Director roles. Excels at managing a budget and operational excellence. Experienced at managing a staff, including mentoring and motivating. Collaborative team leader with in-depth experience at stakeholder management and timely status and issue communications. Excellent customer service attitude.
Core Competencies
Staff Management
Vendor Management
Hiring Staff
Maintaining Team Moral
Team Leader
Outstanding Communicator
Budget Management
Customer Service
Training
Professional Experience
Positions at: Brookdale Senior Living ò May 2011 – Dec 2016
Property Administrator Executive Director ò Aug 2013 – Dec 2016
Administered all aspects of managing residents and an ~80 person staff with 10 direct reports both at a programatic level and in day-to-day operation.
Provided fiscal analysis and budgeting operations for $7M annual budget, including accounts payable, accounts receivable, collections, monthly adjustments, and account reconciliations.
Conducted resident move in and move out, ensuring resident satisfaction.
Managed all building operations including front office operations, tenant memos, vendor management, purchase orders, facility maintenance, and renovations.
Investigated then implemented new processes and systems, including an Electronic Medication Records system.
Exceeded budgeted unit occupancy, maintaining an occupancy rate of 85% to 100%.
Assistant Property Administrator Assistant Executive Director ò May 2011 – Aug 2013
Assisted the Director with planning, development, and implementation of company policies and state regulations.
Supervised day-to-day operations, including payroll, human resources, accounts payable, and accounts receivable.
Managed a community that achieved zero OSHA violations.
Conducted the employee onboarding process, and supervised employee time tracking through Kronos.
Increased staff morale by implementing staff appreciation programs.
Reduced AR by +$100K through extensive collections protocols
Chaired the Safety Committee, holding monthly meetings to advise management of potential risks.
Positions at: Sunrise Senior Living ò Sep 2008 – May 2011
Assisted Living Coordinator ò Jun 2010 – May 2011
Ensured quality care for residents by serving as their voice, representing their best interests pertaining to medical care and overall well-being and day-to-day needs and communicating needs or changes to family members.
Supervised all Assisted Living associates, included interviewing, hiring, training, motivating, wage and salary administration, and performance appraisal.
Assessed new residents for admissions then implemented each residents’ individualized service plan.
Business Office Coordinator ò Sep 2008 – May 2010
Managed all day-to-day activities such as business administration, human resources, and payroll.
Education, Training & Certifications
Bachelor of Science, Organizational Management (July 2017)– NYACK
University of Cambridge-Local Examinations Syndicate – Advanced Level Degrees:
Mathematics, Economics, Management of Business
NJCALA- New Jersey Certified Assisted Living Administrator
ServSafe