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Quality Engineer Professional Experience

Youngstown, Ohio, 44515, United States
May 30, 2017

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Michael S. Moran

**** ***** *****, **********, ** 44515 330-***-****


Thirty Seven years Manufacturing and Quality Supervision for the world’s leading diversified manufacturer of motion and control technologies and systems.

Solid record of performance-based programs.

ISO Auditor-Certified

PC literate with working knowledge of Oracle, Windows XP, SPC, Plex Systems and Internet.


EP Cleveland, Inc. – March 2014-Jan 2017: Quality Engineer

Warranty/Quality returns: inspect, test, evaluate, determine root cause and Train operators to eliminate recurrence.

Review Work Instructions to insure 100% accuracy back to the PPAP, Control Plan, FMEA called out by the Customer. Follow through on BOM’s, Routers and Prints/Drawings per the Customer.

Monitor, contain, track and report internal scrap or Supplier rejects. Issue RMA’s, complete CAR’s & NCMR’s.

Ensure all data is documented, controlled, maintained for product validation and testing.

Provide training to Plant Personnel on Quality Alerts issued, New Production, Safety w/HR and Problem Solving.

Create PPAP documentation, Daily Line Audits, 1st Piece Approval per operation and perform Layered Audits.

Work w/Controller to forward Credit memos from warranty approved claims and follow up with the customer.

Schedule ISO 9001:2008 Internal Audit, ISO/TS 16949:2009 External Audit and Management Review Meetings.

GENERAL MOTORS – LORDSTOWN, OH PLANT (through Aerotech) – March 2010-July 2013:


Answer all calls on quality issues on line and in plant locations and Supplier Warehouses (7 locations).

Determine quality line issues immediately (no downtime), and swap out suspect parts.

Determine sorts for suspect parts and create paperwork for Quality Alerts.

Update all suspect rejects to reject status and disposition material, maintaining Global Tracking Quality System, creating, maintaining and closing PRR and informing all parties impacted by the sort.

Delegate work to 2 hourly personnel - Follow GM protocols dealing with union personnel.

POSITIONS HELD with Parker Hannifin (formerly Commercial Intertech):

Quality Engineer April 2003 – September 2009

Quality Control, Receiving/Shipping, Assembly/Test Supervisor April 1999 – April 2003

Production Lead Supervisor/Manager April 1993 – April 1999

Quality-Foundry-Plant Consolidation Supervisor November 1979 – April 1993


Directed staff of 8 Department Supervisors in high volume production environment.

Hired, Terminated, Trained and Yearly Evaluation of Safety and Union Hourly Workforce for Production/Quality Departments.

Monitored ordering, scheduling and inventory levels.

Assisted in TQM, ISO Certification and SPC training through the Office/Plant.

Ensured internal/external customer satisfaction by leading a knowledgeable/courteous staff.

Acted in Absence of Department Supervisors.


Responsible for a staff of 6 Hourly Inspectors and worked with 5 Quality Engineers.

Trained workforce in TQM, SPC and prepared departments for ISO Certification.

Responsible for all IM&TE and Gauge Control System, Inventory of Gauging and Calibration/Repairs of all measuring equipment/gauging (in-house or by outside services).

Assisted in ATR’s (Authorization to Return Product). Warranty analysis – complete inspection report, parts warranty submission paperwork per customer request and dock audits.

Assisted in the training of all operations to the metric System, Scrap Analysis, Created Defect codes for ID scrap, created/posted work instructions, inspection instructions and skills list per operation.

Worked in all departments: Foundry, R&D, Cast Iron, Gear/Shaft, A&T, Inspection, Receiving and Shipping as Lead Supervisor.

ISIR (Initial Sampling Inspection Report), 1st piece inspection at Lab or Machining Cells and data collection/paperwork of 3 shift operation (timesheets, inspection reports, A&T paperwork).


BA, Major in Industrial Marketing YSU, Youngstown, Ohio


Furnished upon request.

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