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Project Management Manager

Tallahassee, Florida, United States
May 30, 2017

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340-***-**** Influential and forward-focused senior lEVEL manager with a strong aptitude to build high-performance teams, execution of long range & short term strategic plans, and support company objectives looking for a new challenge in the IT industry. Skills include network management, motivation, team management, project management, etc

Implemented System Center Configuration Manager (SCCM) and WAC with in the Virgin Islands and increase the Information Assurance Vulnerability Alert (IAVA's) complacency by approximately 45%.

Upgraded the Virgin Islands Network from T1 environment to a full DS3 which increase network speed and capabilities by more than 80%. This also eliminated significant down time needed for network backup and maintenance operations.

Successfully managed numerous multimillion dollar projects while preparing technical documentation of the projects status and performance via MS project and PowerPoint / VISIO diagrams. PROFESSIONAL EXPERIENCE


VIRGIN ISLANDS NATIONAL GUARD (VING), St. Croix, Virgin Islands (2009 – 2017) Key Accomplishments:

Developed goals/objectives that integrated command, control, communication, computing and intelligence (C4I) program objectives into Territorial short and long term operational plans.

Established, revised, or reviewed policies, procedures, mission objectives, and organization design for the IT staff to eliminate problems and/or barriers to mission accomplishment.

Provided guidance and training to 22 IT employees to ensure upward mobility/advancement achieved by effectively utilizing the staff’s experience, training, and abilities to meet the organization’s mission; utilize staff’s experience to train newly assigned members.

Implemented quality improvements while maintaining and ensuring telecommunications and information technology (IT) regulatory compliance and meet customer requirements. NETWORK SYSTEM ADMINISTRATOR

FEDERAL PRISON INDUSTRY UNICOR USA, Williamsburg, SC (2006 – 2009) Key Accomplishments:

Configured, installed an administrator network infrastructure and telecommunications system that supported a staff of 300 members throughout the state of South Carolina.

Completed full installation of Cisco routers and cabling, switches, hubs, and workstations.

Installed and configured servers including Windows 2003 terminal and RAID 1 & 5 arrays; changes to user desktop, additions to facilitate backup/restoration user Netware and MS backup utilities.

Improved inventory control capabilities by implementing bar code readers and inmate counting systems

Implemented and engineered a virtual private network (VPN) solution using Windows 2003 terminal server.

Followed policies/procedures to maintain health, welfare, morale, discipline, and training of all Soldiers. COMPUTER SERVICE MANAGER

FEDERAL BUREAU OF PRISONS, FCC COLEMAN - Coleman, FL (1999 to 2005) Key Accomplishments:

Implemented the activation of one of the largest federal prison system networks in the United States hosting approximately 8,000 inmates and 900 staff members.

Managed and lead a staff of 4 seasoned staff members in the installation, configuration, preservation, and monitoring of large multifaceted networks.

Procured over $12,000,000 in workstations, printers, servers, routers, switches, hubs, software applications and various computer and Network System(s).

Managed a 24 hour maintenance, service desk and technical support center operation which secured sensitive legal federal information from hackers, viruses, and several other network security threats. CHARLIE L. BATES, JR.


Successfully completed the installation and configuration of specialized software for the Administration of National Crime Information Center (NCIC).

Installed and configured four GroupWise Servers that handled approximately 15,000 email messages per day. SELECT NOTABLE ACHIEVEMENTS

United States Army National Guard/Army (1990 – Present) DEPLOYMENTS: Operation Iraqi (2003 – 2004) Operation Noble Eagle (2001 – 2003) Successful military career as a Lieutenant Colonel - progressing to positions of increased accountability requiring decisive leadership, strategic planning and execution, and fiscal accountability.

Network Project Management – Strong networking background includes LAN/WAN troubleshooting and repair, integration, application installations and hardware support, involving up to nine sites. Proven project management ability. Managed all aspects of $2,000,000 Virgin islands network nodes across three separate islands, with 12 team members; produced rapid ROI for National Guard (2009-2015). Superior communication skills. Experienced maximizing productivity by documenting effectively, training and supporting end-users, and leading cross-functional teams.

Policy and Procedures Development – Provided the Virgin Islands National Guard with numerous policies relating to Network Operations and Information Assurance Guidance. These policies ensured the organization successfully functioned during adverse conditions such as local emergencies, hurricanes, and deploying communications to ensure network productivity was fully mission capable during emergency operational conditions.

Network Security and Cyber Security –Lead Virgin Islands Army National Guard and Utah National Guard Soldiers in the NGB National Cyber Shield Exercise and place 3rd in the Nation during Cyber City Competition. Successfully met all Department of the Army (DA) and National Guard Bureau (NGB) network security goals of maintaining network security standards and Cyber training for the Network Defense Teams to maintain DA specialty, and skill levels training.


Bachelor of Criminal Justice Florida A&M University, Tallahassee, Florida Certified Information Systems Security Professional National Defense University, Washington, DC Signal Advance Course United States Army Signal School, Fort Gordon, Georgia Certificate of Completion Command and General Staff College, Georgia Security Plus Certification PEC National Guard Training Center, Littlerock, Arkansas TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook), Microsoft Server Administration (Windows 2000, 2003, and 2008, 2012), Windows 8, Windows 7, XP, RSA SecurID, Log Rhythm, Avaya Definity PBX, Intuity Voice Mail Administration, Microsoft SCCM, Microsoft VMware, SAP, Cisco Secure Communications and VPN, ICND 1&2, ASA Firewall, Cisco Security Agent, Citrix Win Frame and Telecommunications Fundamentals.

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