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Customer Service Technical Support

Tandag, Caraga, Philippines
June 01, 2017

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Curriculum Vitae


Address: 2nd St., Dona Nicolasa Village, Brgy. Mabua, Tandag,

Surigao del Sur

Mobile: +639*********

Landline: (086-***-****

E-mail address:

Objectives: To contribute service thru my skills in customer service, telemarketing and other BPO related tasks.

Personal Information:

Date of Birth: June 12, 1986

Place of Birth: Tandag Surigao del Sur

Height: 5’ 1”

Weight: 70 kgs

Religion: Iglesia ni Cristo

Age: 30 years old

Name of Father: Mr. Francisco M. Miranda

Occupation: Retired Government Employee

Name of Mother: Mrs. Rosalinda C. Miranda

Occupation: Retired Government Employee

Passion/ Interests/Skills:

Traveling, writing, customer service, playing keyboard piano, singing, cooking, learning new skills and hobbies. Well-versed in Microsoft Word, Powerpoint, Excel tools.

Can type more than 65 word per minute

Educational Background:


Tandag Pilot Elementary School, Tandag City, Surigao del Sur 1996- 2000

1997 Regional On-the- Spot Poster Making Contest for Filipino Values Month 1st Placer

1997 Science Festival and Fair 1st Placer; 1998 Young Scientist’s Quiz Awardee

Graduated with Honors

Secondary :

Jacinto P. Elpa National High School under Science Class Curriculum Learning Resource Center - Tandag City, Surigao del Sur from 2001 to 2004 Artist of the Year Awardee

Consistent Art Making Contest Acheiver from First to Fourth Year

Scholarship Recipient of University of Philippines- Cebu Fine Arts Course

Iligan Institute of Technology – Psychology Course

School Paper Editorial Cartoonist for 2 consecutive years

Consistent National Schools Press Conference Attendee and bagged 7th Placer as Editorial Cartoonist during 2007 NSPC

Graduated with Honors


Cebu Doctors’ University College of Nursing – Cebu City, Cebu South 2004- 2008

Graduated with a degree of Bachelor of Science in Nursing on May 2008 and passed the Nurses’ Licensure examination on August 2008

Work Experience:

Kodak Technical Support Representative at Sykes Asia Inc., Cebu City from February 2011 to January 2012

Citibank Customer and Sales Associate at Convergys, Cebu City from January 2012 to November 2013

Telstra Australian Telco Customer Consultant Cebu City from November 2013 to March 2016

Inside Sales Account Executive at YRC Freight EXL Philippines, Cebu City - May 2016 – March 1, 2017

Received Excellence Award Certificate as Top Sales Executive(3K Club Member) for Month of November 2016

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