Sana Kasam Mukri

Mobile- +971*********

Email: ac0k3o@r.postjobfree.com ac0k3o@r.postjobfree.com

Career Objective:

Secure a challenging position as Travel Consultant in a progressive organization that

provides opportunities for career development and personal growth with responsibilities

Current Track Record:

Sep’2010 – Jun’2016:

Akbar Travels Online International Wing (Mumbai)

Team Leader - International Travel Group

Key Responsibilities:

Customer Service.

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Arranging Group Fares for Domestic and International Travel.

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Coordinating with suppliers for individual and group fares to retain highest

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profit margins.

Regular update and review of product knowledge for self-assessment.

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Refresher training to team once in a week.

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Preparing Agent Productivity Report.

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Assisting Team on floor.

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Preparing a Daily Sales Report.

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Reservation and Ticketing.

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Oct’ 2009 - Sep’ 2010:

Akbar Travels Online International Wing (Mumbai)

Sr. Travel Co-coordinator (International Travel Division)

Key Responsibilities:

Customer Service.

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Coordinating with suppliers for individual and group fares to retain highest

●

profit margins.

● Regular update and review of product knowledge for self-assessment

● Reservation and Ticketing.

Track Record – Riya Travel & Tours ( I ) P.v.t Ltd ( Mumbai )

Oct’ 2008 till Sep’ 2009

Counter Supervisor

Riya Travel & Tours (I) P.v.t Ltd (Mumbai)

Key Responsibilities

Organizing Business and pleasure travel for Corporate and Executive House.

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Managing Corporate and Executive accounts.

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Customer service

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Reservation & Ticketing

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Preparation of Sales reports

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Telesales & Sales Report

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Track Record – Lawson Travels & Tours (I) Pvt. Ltd (Mumbai),

Oct’ 2005 - Sep’2008

Travel Consultant

Lawson Travels & Tours (I) Pvt. Ltd (Mumbai),

Key Responsibilities

Handling Day to Day Reservation and Ticketing.

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Customer service.

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Preparation of daily sales report.

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Organizing Business and pleasure travel for Corporate and Executive House.

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Managing Corporate Accounts.

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Educational Qualifications:

Bachelor of Arts, K C College Mumbai, Mar’2008

Professional Trainings:

Diploma in International Air Fare (IAFD) & Travel Management (IATA

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Recognize Diploma), IAFD, Mumbai, Mar’ 2006

Basic Air Fares, Reservations & Ticketing, Customer Handling and World

Geography.

Enter the World of Automated Ticketing Course. Abacus Training Center,

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Mumbai, April’ 2006

Certificate in Computerized Reservation System, Galileo Trainiug Center,

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Mumbai, May’ 2006

● Enter the World of Amadeus (Basic Functionality Course), Mumbai, August’ 2006

Course Included Fares, Reservations Automated Ticketing, Room-Master, Car-

Master, Stock Control,

System Knowledge

Well versed thoroughly on Galileo, Abacus, Amadeus & World Span Reservation

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System (Reservation / Automated Ticketing).

● Worldwide Web Proficient.

● Experienced in Windows 98, 2000, Windows XP and Vista.

● Proficient in the use of MS Word 7.0, Microsoft Excel, and MS PowerPoint

Personal Performance

Appreciation Letter from Riya Travel Support Center and Agency,2009 Mumbai,

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India.

Appreciation Letter from Akbar Travel Online Support Center and Agency,2015

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Mumbai India

Personal Information:

: 16th May 1987

Date of Birth

Gender : Female

Marital Status : Married

Father’s Name : Mr. Kasam Abdul Latif Mukri.

: Reay Chamber BLDG 3rd Floor, Room

No.43

Permanent Address

Opp Dockyard Road Station, Mumbai- 10

Mobile: +91-989******* India

+971********* UAE

Interests : Sports & Music.

Languages Known : English, Hindi, Urdu

: On Visit Visa expiry 05th May 2017

UAE Visa Status

References:

Available upon request

Contact this candidate