Career Overview
Skill Highlights
Professional Experience
Debra McCloskey
***** ***** ****** ****, ****** WA 98338
(C) 253-***-**** (E) ac0k2y@r.postjobfree.com
Committed and motivated Receptionist with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative, self-motivated offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
● Exceptional communication skills
● Strong organizational skills
● Fast learner
● Efficient multi-tasker
● Deadline-oriented
● Adaptive team player
● Perform well in high-demand, fast-paced
environments
MS Windows proficient
Microsoft Office skills
Microsoft Word, Excel, PowerPoint
Computer proficient
Typing 85 WPM
Fax and Copy Machines
Multi-line phone operation proficiency
02/2007 - 09/2009 Hollywood Video Puyallup, WA
Shift Supervisor
Recommended and helped customers select merchandise based on their needs. Received and processed cash and credit payments for in-store purchases. Contacted other store locations to determine merchandise availability. Engaged with customers in a sincere and friendly manner. Built relationships with customers to increase likelihood of repeat business. Drove daily production activities with effective communication and leadership. Maintained high standards of customer service during high-volume, fast-paced operations. 02/2003 - 06/2006 Cascade Christian Schools Spanaway, WA Secretary/PM Supervisor
Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, tours, expense reports and general errands. Oversaw inventory and office supply purchases. Successfully managed the activities of 8 team members in multiple locations. Effectively communicated with team members to maintain clearly defined expectations. 07/1999 - 08/2001 Medistaff Tukwila, WA
Senior Staffing Coordinator
Managed daily office operations. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.
Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary. Jumped in to fill gaps for on call rotation when necessary. Expertly planned, coordinated, organized and directed all operations of the agency. Trained new employees by providing knowledge of specific hospital tasks and policies.
02/1990 - 03/1995 Our Lady Of Lourdes Hospital Pasco, WA Admissions Coordinator/PBX Operator
Managed various general office duties such as answering multiple telephone lines, completing insurance forms. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Contacted insurance providers to verify correct insurance Education
information and get authorization for proper billing codes. Maintained all confidential personnel files, licensing and CPR compliance records. Documented patient information obtained from interviews. Maintained patient privacy and confidential patient information.
Kamiakin High School, Kennewick, WA, USA
General Education
High School Diploma
Columbia Basin college, Pasco, WA, USA
Procurement Management
2 Years
Coursework in Principles of Negotiating, Purchasing Management, Business Administration, Fundamentals of Communication, Strategic Sales, Retail Marketing, and Public Relations. Clover Park Technical College, Lakewood, Washington, USA Early Childhood Education
E.C.E