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Virtual Assistant
Pataskala, OH
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
BA/Manual tester
New Albany, OH
... Identified, documented, and tracked defects using bug-tracking tools for resolution. Collaborated with cross-functional teams to ensure comprehensive testing of software releases. Developed and maintained test plans, specifications, and ... - Jun 08
... Identified, documented, and tracked defects using bug-tracking tools for resolution. Collaborated with cross-functional teams to ensure comprehensive testing of software releases. Developed and maintained test plans, specifications, and ... - Jun 08
Senior Health Services & Data Analysis Specialist
Columbus, OH
... • Gained hands-on experience using Tableau for data visualization and Jira for project tracking and collaboration. • Supported shareholder needs by pulling requested data and arranging it into digestible graphics. Account Specialist CoverMyMeds – ... - Jun 06
... • Gained hands-on experience using Tableau for data visualization and Jira for project tracking and collaboration. • Supported shareholder needs by pulling requested data and arranging it into digestible graphics. Account Specialist CoverMyMeds – ... - Jun 06
Administrative Support Specialist with Operations Focus
Columbus, OH
... Retrieval • Spreadsheet & Log Maintenance • Administrative Support • Customer Follow-Up & Issue Resolution • Electronic Tracking Systems • Policy & Procedure Compliance • Report Preparation & Recordkeeping • Personal Computer Operations • SAP & ... - Jun 06
... Retrieval • Spreadsheet & Log Maintenance • Administrative Support • Customer Follow-Up & Issue Resolution • Electronic Tracking Systems • Policy & Procedure Compliance • Report Preparation & Recordkeeping • Personal Computer Operations • SAP & ... - Jun 06
Credit Union Branch Lead / Mortgage Underwriter
Columbus, OH
... Provided highest level of service and support to all stakeholders, including customers, closing agents and realtors. Reviewed mortgage documents for accuracy, which included title abstract and insurance forms. Pleasantly answered questions from ... - Jun 05
... Provided highest level of service and support to all stakeholders, including customers, closing agents and realtors. Reviewed mortgage documents for accuracy, which included title abstract and insurance forms. Pleasantly answered questions from ... - Jun 05
Remote Tech Support & Operations Professional with 32+ Years
Columbus, OH
... Common helpdesk tools (ticketing, SLA tracking) Operations & Compliance: DOT Compliance; Joint Commission Standards; Inventory Management; Quality Control Interpersonal: Client Training; Customer Service; Vendor Relations; CrossFunctional ... - Jun 03
... Common helpdesk tools (ticketing, SLA tracking) Operations & Compliance: DOT Compliance; Joint Commission Standards; Inventory Management; Quality Control Interpersonal: Client Training; Customer Service; Vendor Relations; CrossFunctional ... - Jun 03
Senior IT Program Manager with 30-Year Expertise
Columbus, OH
... Hands-on experience managing Planview portfolio implementations and MS Project tools for project planning and tracking. ... Oversaw rollout of dozens of monitoring agents across order flow servers and critical databases, enhancing application and ... - May 30
... Hands-on experience managing Planview portfolio implementations and MS Project tools for project planning and tracking. ... Oversaw rollout of dozens of monitoring agents across order flow servers and critical databases, enhancing application and ... - May 30
Customer Service & Fulfillment Specialist Resume
Columbus, OH
... care Cleaning Experience Security Home health Cleaning Classroom experience Nursing home experience Cash Handling Order tracking Patient personal care assistance Spot checks for inventory management Bussing Restaurant experience Hospitality Guest ... - May 29
... care Cleaning Experience Security Home health Cleaning Classroom experience Nursing home experience Cash Handling Order tracking Patient personal care assistance Spot checks for inventory management Bussing Restaurant experience Hospitality Guest ... - May 29
Financial Services & Mortgage Compliance Specialist
New Albany, OH, 43054
... ●Clearing exceptions, tracking all financial covenants and collateral on borrower and/or guarantors. ●Filed corporate UCC with state and county and Record Deed of Trust with Registrar's office. ●Work closely with legal counsel on all commercial ... - May 28
... ●Clearing exceptions, tracking all financial covenants and collateral on borrower and/or guarantors. ●Filed corporate UCC with state and county and Record Deed of Trust with Registrar's office. ●Work closely with legal counsel on all commercial ... - May 28
Agile Project Leader and Scrum Master
Grove City, OH
... management • Operating model design • Program & delivery management • Road mapping and planning • KPI design and metric tracking • Team coaching & mentorship • Jira & Confluence • Conflict resolution • Influence without authority JP Morgan & Chase ... - May 21
... management • Operating model design • Program & delivery management • Road mapping and planning • KPI design and metric tracking • Team coaching & mentorship • Jira & Confluence • Conflict resolution • Influence without authority JP Morgan & Chase ... - May 21