Michael Shafer
*** ******** ***** ********* **,19372
ac0k1i@r.postjobfree.com
Summary
Outgoing and experienced retail/sales professional who a keen eye and attention to detail as well as excellent interpersonal and communication skills that make for a diverse and well-rounded leader. Driven to close sales and increase revenue for the company as well as ensuring a great customer experience.
Highlights
CPR and AED certified Interpersonal Relationships expert
Weight training expertise Nutrition supplement professional
Weightlifting Coach Personable and friendly
Leadership Fitness programming specialist
Problem solver Orderly and task-oriented
Experience
Audi West Chester
Jan 2017- Current
Audi Brand Specialist
Match clients with the correct vehicle and features
Lead to the sale and build value in product, dealership, and self
Prospect clients from CRM to generate extra business
Display excellent customer service while still acting as a sales professional
Be Project Manager to ensure all proper procedures are done and car is sold seamlessly
The Vitamin Shoppe
May 2015- Nov 2016
Assistant Store Manager
Wait on customers and ensure their satisfaction and health and wellness goals are met
Act as store manager in absence of store manager
Conduct and attend weekly manager meetings
Oversee Health Enthusiasts/Key Holder tasks and coach them if needed
Open/ Close store and ensure proper deposit and cash funds in registers and safe
Train new personnel and take part in new talent acquisition and interviewing
Brandywine Crossfit
September 2015- Current
Head Barbell Club Coach
Responsible for weekly programming
Coach and give tips/cues to help athletes succeed
Generate interest in the Barbell Club and garnering new members
Come up with new and interesting ways to train the lifts and keep members engaged
Communicate with members and the owner of the facility what is planned for the week as well as upcoming events and programming changes
Exton Fitness and Barbell Club
April 2015- October 2015
Assistant Head Coach
Demonstrate leadership and acquire new clients
Fitness assessments and liability paperwork
Coach 1-on-1 and develop a relationship and rapport with clients
Head of social media presence and developed accounts and updated content
Residence Life and Housing Services (USH)
August 2013- May 2015
Resident Assistant
Facilitate an atmosphere of community where residents feel comfortable, learn, and grow.
Relay information and resident concerns effectively and in a timely manner to supervisor.
Act as a resource to residents and refer them to appropriate places.
Communicate and enforce all university policies and contact Public Safety, EMS, or RD On-Call when needed.
Hazle Park Quality Meats
May 2009- May 2015
Clerk/ Butcher
Butcher Meat
Wait on customers and ensure their satisfaction
Unload trucks and rotate inventory
Clean dishes, machines, counters, and oversee proper sanitation procedures
Translate if needed between English and Spanish
Liaison between factory and retail store to ensure adequate inventory
Education
West Chester University of Pennsylvania
West Chester, PA
Senior Status: Bachelor of Science in Exercise Science
GPA: 3.0
Minor in Psychology
Hazleton Area High School
High School Diploma
GPA: 3.72
Leadership and Professional
Previous Sponsorship Chairman of Autism Speaks U; West Chester University Chapter
Certified Mediator from The Center for Conflict Resolution from two different workshops
Vice President of the Class of 2012 at Hazleton Area High School
Graduate of Junior Leadership: Hazleton
Certified USAW Sports Performance Coach
Red Cross Certified CPR/AED Professional Responder
Helping Hands volunteer throughout high school
Can communicate effectively through Spanish