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Administrative Assistant / Payroll

Riverside, California, United States
May 31, 2017

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Carmen Anderson

***** ********* ** #* ********, CA 91752

Cell: 909-***-**** –


Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.


Microsoft Office proficiency

Excel spreadsheets

Automated Data Processing


Meticulous attention to detail



Strong problem solver

Dedicated team player

Strong interpersonal skills

Billing and invoicing


Promoted to Customer Service Representative after 12 months of employment.

Promoted to Administrative Assistant after four years of employment.

Scored in the top ten percent of employees in resolution of issues.

Saved previous employer eighty thousand dollars in annual salaries by taking on extra responsibilities.

Coordinated all travel functions for management and supervisors.

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Increased office organization by developing more efficient filing system and customer database protocols.


Administrative Assistant

September 2016 to Current

XPO Logistics – Fontana, California

Payroll for 360 employees.

Created brochures and flyers for all events.

Created/updated files, schedules and calendars.

Screened background checks, licenses and certificates.

Administrative Assistant

August 2000 to December 2015

AEP Industries Incorporated Chino, California

Planned travel arrangements for executives and management.

Screened applicant resumes and coordinated both phone and in-person interviews.

Compiled annual recommendations for end of fiscal year budgets.

Answered an average of 100 calls per day, addressing customer inquiries and solving problems.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Obtained signatures for financial documents, management and sales team.

Processed more than 450 orders per week.

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