Carmen Anderson
***** ********* ** #* ********, CA 91752
Cell: 909-***-**** – ac0k07@r.postjobfree.com
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Microsoft Office proficiency
Excel spreadsheets
Automated Data Processing
Outlook
Meticulous attention to detail
Results-oriented
Self-directed
Strong problem solver
Dedicated team player
Strong interpersonal skills
Billing and invoicing
Accomplishments
Promoted to Customer Service Representative after 12 months of employment.
Promoted to Administrative Assistant after four years of employment.
Scored in the top ten percent of employees in resolution of issues.
Saved previous employer eighty thousand dollars in annual salaries by taking on extra responsibilities.
Coordinated all travel functions for management and supervisors.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Increased office organization by developing more efficient filing system and customer database protocols.
Experiences
Administrative Assistant
September 2016 to Current
XPO Logistics – Fontana, California
Payroll for 360 employees.
Created brochures and flyers for all events.
Created/updated files, schedules and calendars.
Screened background checks, licenses and certificates.
Administrative Assistant
August 2000 to December 2015
AEP Industries Incorporated Chino, California
Planned travel arrangements for executives and management.
Screened applicant resumes and coordinated both phone and in-person interviews.
Compiled annual recommendations for end of fiscal year budgets.
Answered an average of 100 calls per day, addressing customer inquiries and solving problems.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Obtained signatures for financial documents, management and sales team.
Processed more than 450 orders per week.