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Customer Service Data Entry

St. Louis, Missouri, United States
May 30, 2017

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*** ***** ***** **.

Fairview Heights, IL 62208

Cell: 314-***-****

Home: 314-***-****

Skills and Tools

Computer Operating Assembly Customer Service

Document Scanning Forklift / Industrial Truck Multi-line Phone

General Office Mechanic Tools HTML

Inventory Work Warehouse / Production Assembly Work

Material Handling Machine Operating Computer Literate

Audio Visual Equipment Copy Machine/Fax/Scanner/Calculator

Computer Skills:


Microsoft Word


Data Entry

Various WMS (People Soft, Enterprise 21, and Erplx)

Work History

Bausch + Lomb St. Louis, MO

Material Associate 10/2014-Present

Schedule inbound and outbound freight to comply with warehouse operations and capacities. Ensure proper inbound receipt packages are properly sorted, counts are verified to vendor packing slip, and system receipts for the correct amount (by part number / lot / serial number) a must. Ensure proper packaging, labeling, documentation, and system processing has been completed to place packaged items in stockroom or shipping staging areas and/or directly to the dock for same day shipping. Perform Capital Equipment packaging duties and follow established SOP’s.

- Perform necessary system transactions to make available for a customer orders to be placed. Place item in designated staging or storage area.

- Perform applicable system transactions to put-away inventory in Stockroom. Perform cycle counts/yearly physical inventory. Sort, fill, assemble and audit orders in accordance with Standard Operating Procedures. When pulling Customer Orders verify part / serial number and piece counts for all items are correct.

- Perform necessary system work to remove items from stock, create the pick and packing slip, and move items to shipping area to process on Webship via appropriate carrier / shipping method and/or deliver parts to Repair Depot.

- Identify new stocking locations and create new locations within the system.

- Review and resolve inventory and shipment discrepancies.

- Perform applicable Webship system work to prepare customer &/or return to vendor orders. Perform domestic / international shipping

- Load and Unload UPS, Federal Express, and other carrier trucks as needed. Perform safety measures to ensure drivers either chock their truck and/or set the truck restraint before entering a truck with powered dock equipment.

- Stage, Package and prepare necessary paperwork (ie: ISI), and match up export documentation for international shipments.

- Coordinate with Service Administration, Service Planning, and Service Depot on urgency of orders and distribute proper paperwork for DHR’s.

- Perform receiving functions. Inspect for damage and make proper freight notations. Process inbound shipments according to incoming procedures. Verify counts are correct to vendor packing slip and system PO's, and/or other documentation received.

- Transfer products as needed to designated buildings and/or warehouse or departments.

- Provide any specified reports to Manager.

- Monitor / update daily Priority Receiving Hot parts list.

- Manage scrap and coordinate disposal of scrap.

- Assist and perform backup for Material Associate III position.

Maintain Service stockroom inventory and warehouse with accuracy for cost effectiveness.

Select shipping carriers for shipments that are the most cost effective and satisfy the requested delivery dates/times.

World Wide Technology (Aerotek) Pontoon Beach, IL

Receiving Clerk 02/2011 - 08/2012

Worked on the AT&T account received all incoming freight that would be later used at a tower sight. Upon product arrival I was responsible for the count and inspection of it after all product is received and tagged properly I added each piece to the inventory using a RF scan gun then delivered it to its proper location in the warehouse making sure to use FIFO. All delivering was done on a sit down or stand up forklift.

Schnucks Distribution Bridgeton, MO

Shipping Clerk/ Supervisor 04/2009 - 12/2010

Supervise workforce to make sure product is picked accurately and in timely manner, communicate with transportation to keep them informed of the load status and make sure all orders are complete and all paper work has been faxed to proper personnel. Daily inventory checks to make sure all product was being picked using FIFO.

Dakkota Integrated Systems (supplier for Chrysler) Fenton, MO

Shipping/Receiving Clerk/ Material Associate 05/2007 - 10/2008

Responsible for receiving/shipping and inspection of all in-bound freight and returnables. In downtime assist with the day-to-day operations in the stock room.

American Bottling/7up Dr Pepper St. Louis, MO

Case Picker 05/2003 - 03/2007

Filled orders from a pick sheet using forklift in a accurately and timely manner and at the end of the shift load all picked orders onto proper trucks


Shipping Clerk 07/2002 - 01/2003

Filled orders and shipped to customers using various shipping vendors.


High School Diploma

South Panola High School / Batesville, MS, Graduated: 05/1996


University of Phoenix / United States

Major: Business/Managerial Operations

General Management Certificate

University of Phoenix / United States

Bachelors (9 credits from completion)

Major: Business/General Management

University of Phoenix / United States



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