JANE CORNEJO MANALO
*** * ******* ******, ****. Lapu-Lapu, Unisan, Quezon
*** ******** ******., ****. ****, Mandaluyong City
************@*****.***
PROFILE SUMMARY
Theoretical knowledge in accounting merged into its application through various accounting job experience from accounts receivable to general accounting as well as miscellaneous transactions where accounting knowledge also applies coupled with knowledge in electronic resource planning systems particularly SAP and Oracle applications.
JOB EXPERIENCE:
Standard Role : MANAGEMENT TRAINEE
Team Lead - Accounts Receivable Foodservice Deduction
Company : Genpact Services LLC, Inc
Duration : November 2013 – February 2017
Achieved historical lowest balance of deduction for 3 periods of which 2 are for year-end close
Maintained achievement of SLA for 3 consecutive years
Implemented strategies that positively impacted audit scores for the team
Recognized as Top Performer as an analyst and Top Team Lead for effectively managing the team
Initiated automation of processing disputes of one of the biggest customer accounts
Submitted and implemented process improvements
Created excel file with formulas that greatly reduced processing time and manual errors
Knowledgeable and equipped to processed all of the customer accounts handled by the deduction analysts
Lean trained and tested
Processed claims by identifying, obtaining backup and resolution thereof
Generated client reports - aging and period close reports
Commended by clients due to active participation and supervision of period close activities that led to achievement of SLAs
Trained and monitored new hires for the team
Facilitated smooth transitioning of KT
Provided coaching to deduction analysts
Organized training and refresher courses to analysts resulting to tremendous improvement in audit scores
Signed off attendance reports
Provided annual feedback of analysts performance
Successfully maintained good relationship with client during weekly operations call
Ensured escalation process is strictly followed
Resolved disputes through good correspondence with customers via email and phone call
Standard Role : SENIOR CASH APPLICATION PROCESSOR
Company : Accenture, Inc.
Duration : July 2010 – November 2013
Recognized as top processor in applying customer's receipts for these geomarkets - Asia Pacific, Australia, New Zealand and PNG, and Middle East Accounts
Downloaded bank statements - JP Morgan Chase, Citibank, Standard Chartered and HSBC
Submitted and implemented ideas for process improvement
Handled adjusting entries to customer's account
Generated client reports - Unidentified Cash, Clearing Accounts Reports, Fund Transfer
Operational Excellence Focal
Served as Team lead backup
Resolved unidentified or partially applied receipts through effective communication with customers via email and/or call
Chosen as representative of Cash Apps during client's floor walk
Standard Role : ACCOUNTING ASSISTANT
Company : Market Strategic Firm, Inc.
Project : SM City LUCENA
Project Duration : July 2008 - May 2010
Assigned and trusted as Oracle AR Accounting Assistant
Achieved monthly maintenance of zero balances of AR clearing accounts
Successfully transitioned balances of receivables from SM affiliates and consignors from manual system with negative balances to positive balances in Oracle AR
Processed separation clearance for resigned employees
Ensured timely and accurate charging of employee purchases and salary deductions of employees
Reconciled AR clearing accounts
Generated SOA (Statement of Account) to SM affiliates and consignors and the application of the receipts thereof in Oracle
Participated in Sales Audit and annual inventory count
Prepared financial statements for Employee Refreshment Services
Audited debit and charge transactions
Standard Role : ASSISTANT AUDITOR
Company : Welmanville Development Corporation
Project Duration : April 2007 - May 2007
Responsible in auditing cash receipts report and bank reconciliation
Provide assistance to our company’s internal auditor
EDUCATION
BACHELOR OF SCIENCE IN ACCOUNTANCY
Manuel S. Enverga University Foundation
University Site, Lucena City
April 13, 2007
SKILLS
Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook and OneNote)
2+ years of experience using Oracle Application (Oracle AR and Payroll)
6+ years of experience using SAP
Knowledgeable of Lotus Applications (Lotus 1-2-3, Lotus Word Pro and Lotus Notes)
Knowledgeable of Apache OpenOffice Calc
Knowledgeable of Point of Sale (POS) system and Merchandise Management System (MMS)
Language Spoken: Filipino and English
REFERENCE
MARIFE V. LORICO
Junior Team Lead
Accenture Philippines
BPO Delivery Center - Finance BPO
10th Floor, Robinson’s Cybergate Tower 3
Pioneer Street, Mandaluyong City
RAQUEL T. BENIPAYO
Supervisor
Accenture Philippines
BPO Delivery Center - Finance BPO
10th Floor, Robinson’s Cybergate Tower 3
Pioneer Street, Mandaluyong City
IMELDA D. CABASCO
Accounting Manager
Satellite Office – SM City Lucena
Diversion Road corner Maharlika Highway, Lucena City
I hereby certify that the above information is true and correct with the best of my knowledge and conscience.
JANE C. MANALO
Applicant