JANE CORNEJO MANALO

*** * ******* ******, ****. Lapu-Lapu, Unisan, Quezon

*** ******** ******., ****. ****, Mandaluyong City

+63-947-***-****

ac0jw2@r.postjobfree.com

PROFILE SUMMARY

Theoretical knowledge in accounting merged into its application through various accounting job experience from accounts receivable to general accounting as well as miscellaneous transactions where accounting knowledge also applies coupled with knowledge in electronic resource planning systems particularly SAP and Oracle applications.

JOB EXPERIENCE:

Standard Role : MANAGEMENT TRAINEE

Team Lead - Accounts Receivable Foodservice Deduction

Company : Genpact Services LLC, Inc

Duration : November 2013 – February 2017

Achieved historical lowest balance of deduction for 3 periods of which 2 are for year-end close

Maintained achievement of SLA for 3 consecutive years

Implemented strategies that positively impacted audit scores for the team

Recognized as Top Performer as an analyst and Top Team Lead for effectively managing the team

Initiated automation of processing disputes of one of the biggest customer accounts

Submitted and implemented process improvements

Created excel file with formulas that greatly reduced processing time and manual errors

Knowledgeable and equipped to processed all of the customer accounts handled by the deduction analysts

Lean trained and tested

Processed claims by identifying, obtaining backup and resolution thereof

Generated client reports - aging and period close reports

Commended by clients due to active participation and supervision of period close activities that led to achievement of SLAs

Trained and monitored new hires for the team

Facilitated smooth transitioning of KT

Provided coaching to deduction analysts

Organized training and refresher courses to analysts resulting to tremendous improvement in audit scores

Signed off attendance reports

Provided annual feedback of analysts performance

Successfully maintained good relationship with client during weekly operations call

Ensured escalation process is strictly followed

Resolved disputes through good correspondence with customers via email and phone call

Standard Role : SENIOR CASH APPLICATION PROCESSOR

Company : Accenture, Inc.

Duration : July 2010 – November 2013

Recognized as top processor in applying customer's receipts for these geomarkets - Asia Pacific, Australia, New Zealand and PNG, and Middle East Accounts

Downloaded bank statements - JP Morgan Chase, Citibank, Standard Chartered and HSBC

Submitted and implemented ideas for process improvement

Handled adjusting entries to customer's account

Generated client reports - Unidentified Cash, Clearing Accounts Reports, Fund Transfer

Operational Excellence Focal

Served as Team lead backup

Resolved unidentified or partially applied receipts through effective communication with customers via email and/or call

Chosen as representative of Cash Apps during client's floor walk

Standard Role : ACCOUNTING ASSISTANT

Company : Market Strategic Firm, Inc.

Project : SM City LUCENA

Project Duration : July 2008 - May 2010

Assigned and trusted as Oracle AR Accounting Assistant

Achieved monthly maintenance of zero balances of AR clearing accounts

Successfully transitioned balances of receivables from SM affiliates and consignors from manual system with negative balances to positive balances in Oracle AR

Processed separation clearance for resigned employees

Ensured timely and accurate charging of employee purchases and salary deductions of employees

Reconciled AR clearing accounts

Generated SOA (Statement of Account) to SM affiliates and consignors and the application of the receipts thereof in Oracle

Participated in Sales Audit and annual inventory count

Prepared financial statements for Employee Refreshment Services

Audited debit and charge transactions

Standard Role : ASSISTANT AUDITOR

Company : Welmanville Development Corporation

Project Duration : April 2007 - May 2007

Responsible in auditing cash receipts report and bank reconciliation

Provide assistance to our company’s internal auditor

EDUCATION

BACHELOR OF SCIENCE IN ACCOUNTANCY

Manuel S. Enverga University Foundation

University Site, Lucena City

April 13, 2007

SKILLS

Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook and OneNote)

2+ years of experience using Oracle Application (Oracle AR and Payroll)

6+ years of experience using SAP

Knowledgeable of Lotus Applications (Lotus 1-2-3, Lotus Word Pro and Lotus Notes)

Knowledgeable of Apache OpenOffice Calc

Knowledgeable of Point of Sale (POS) system and Merchandise Management System (MMS)

Language Spoken: Filipino and English

REFERENCE

MARIFE V. LORICO

Junior Team Lead

Accenture Philippines

BPO Delivery Center - Finance BPO

10th Floor, Robinson’s Cybergate Tower 3

Pioneer Street, Mandaluyong City

RAQUEL T. BENIPAYO

Supervisor

Accenture Philippines

BPO Delivery Center - Finance BPO

10th Floor, Robinson’s Cybergate Tower 3

Pioneer Street, Mandaluyong City

IMELDA D. CABASCO

Accounting Manager

Satellite Office – SM City Lucena

Diversion Road corner Maharlika Highway, Lucena City

I hereby certify that the above information is true and correct with the best of my knowledge and conscience.

JANE C. MANALO

Applicant

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