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Customer Service Sales

Location:
Halifax, NS, B3N 1J5, Canada
Posted:
May 29, 2017

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Resume:

Summary

Competencies

Experience

LUCAS DOWER

Halifax, NS B3N 1J5 H: 709-***-**** C: 709-***-**** ac0jgp@r.postjobfree.com Skilled marketing professional with a year of experience in the exciting field of Influencer Marketing. Well-versed negotiating skills and years of experience in the sales and service industry. Possess a well-founded background in marketing and advertising strategy, communications, and change management. Conducted research in the burgeoning field of Corporate Social Responsibility, particularly its role in small and medium sized enterprises. Ambitious team player with excellent communication skills, critical thinking ability, and time management. Dependable and punctual with a desire to pursue new challenges.

Strategy Consulting: Provided

consultation for a start-up

advertising agency servicing Western

Newfoundland. Focused company's

strategic vision and helped attract

attract new clients. Consultation was

provided as part of an experiential

learning course taken at Grenfell

campus.

Advertising: An interest in

advertising guided majority of

business electives to be taken in

marketing and consumer behaviour

courses. In depth understanding of

market segmentation, target

markets, consumer behaviour, and

sensitive to cultural nuances. Takes

pride in being creative and thinking

outside the box.

Branding: Working knowledge of how

to increase brand awareness, brand

equity, and brand loyalty.

Copy writing: Skilled at writing

captions/blogs/other social media

copy for various brands. Switching

between the head-space of various

brands becomes paramount.

Managing relationships: Managing,

maintaining, and growing a pipeline

of 50-100 partners at any given time.

Proficient in Microsoft Word/Excel

/Power Point: Used Microsoft

throughout degree and work

experiences; Also familiar with

Google Docs/Sheets/Slides.

Celebrity Management Jun 2016 to Current

The Synergy Effect - Halifax, NS

Generate outbound leads, foster relationships, and network among the social media world; primarily negotiating through managers and agents. Responsible for hitting KPI's and other metrics. Write and edit social media content and captions for sponsored posts. Organization is key to succeeding in this role.

Research Assistant Dec 2015 to Apr 2016

Grenfell Campus, Memorial University - Corner Brook, NL Conducted research under the direction of a Grenfell campus Corporate Social Responsibility professor in the burgeoning field's of CSR and Social Responsibility. Research performed was unsupervised and allowed for practical use of time management skills.

Customer Service Representative Apr 2015 to Sep 2015 Educational Background

Extra Curricular

References

TD Canada Trust - St. John's, NL

Provided sound financial advice to TD clients, recommend ideal products and services foreach financial situation presented. Learned to work in a professional environment, abide thorough compliance requirements, and developed a deeper understanding of the financial industry.

Sales Representative Sep 2014 to Feb 2015

The Network Incorperated - St. John's, NL

Sold subscription based donations on behalf of non-profit charities. Pitched to over 80 households each day and exceeded company averages of 1 subscription per day. Sold in a door-to-door channel and learned a unique set of sales skills by recognizing a variety of non-verbal communication cues and how to converse with a diverse community. Concierge Apr 2014 to Apr 2015

The Delta Hotel & Conference Center - St. John's, NL Provided insightful suggestions to tourists for attractions, restaurants, hiking trails, bars, and other destinations based on their individual traits and interests. Face-to-face communication skills in a professional environment were exercised at all times. BBA, Business Administration 2016

Grenfell Campus, Memorial University of Newfoundland - Corner Brook, NL, Canada Bachelor of Arts in Business Administration

Varsity Basketball at Grenfell Campus, Memorial University. Volunteer Basketball coach/certified baseball coach Volunteer at George Street Soup kitchen as part of an initiative at Delta Hotels. Professional and academic references available upon request.



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