KENDRA GILLIAM

*** ****** ********** ****** **. Spartanburg, SC 29306 (C) 864-***-**** ac0jei@r.postjobfree.com

Professional Summary

Motivated and driven individual who goes above and beyond basic administrative tasks and takes on multiple projects at once.

Excellent work ethic and strength in boosting company morale.

Skills

Accurate and detailed 50 WPM typing speed

Multi-line phone proficiency Excellent communication skills

Articulate and well-spoken Customer service-oriented

Professional phone etiquette Time Management

Proficient in Microsoft Office

Work History

Call Center Associate 08/2012 to Current

Pelham Medical Center – Greer, SC

Managed office supplies and upkeep.

Answered and managed incoming and outgoing calls while recording accurate messages.

Greeted numerous visitors and peer-interview candidates.

Communicate with patients and staff involving diets (nursing, etc.).

Operates cash register and balance out at end of shift.

Assists patients in completing menu selections in compliance with prescribed diets.

Compile monthly stocking reports.

Assisted in upgrade to Clover system.

Inputting prices, menu items and function keys.

Assisted in the upgrade of Cbord diet system.

Provides basic diet education per nutritionist protocol.

Nutrition Technician I 03/2007 to 03/2011

Lenoir Memorial Hospital – Kinston, NC

Assisted in preparing patient meals per prescribed diets.

Performed cleaning duties.

Promoted to team leader and maintained position.

Supervised a crew of at least 10.

Closed out and balanced registers per procedures.

Education

Bachelor of Science: Business Administration 2016

Strayer University - Greenville, SC

Coursework in Business Administration, Communications and Accounting

3.8 GPA

Minor in Accounting

Associate of Applied Science: Medical Office Administration 2011

Lenoir Community College - Kinston, NC

Medical Office Administration Medical Coding, Billing and Insurance certificate

Office Systems Technology Receptionist certificate

Medical Office Administration Medical Transcription certificate

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