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Manager Account

Warren, Michigan, United States
May 30, 2017

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Core Competencies:

Automotive OEM / Tier-* supplier industry

RFQ Proposal Development

Account / Program Management

Customer Relationship Management

Experienced Product CAD Designer

Advance Product Quality Planning (APQP)

MS: Project, Excel, Word, PowerPoint

Production Tooling and Fixture Design

Summary of Qualifications:

Extensive automotive industry OEM and Tier-1 supplier experience includes Account Management, Program Management, and Product Design Engineering.

Customer focused self-starter with extensive customer interaction and relationship building experience. Strong interpersonal and communication skills.

Familiarity and experience with the following manufacturing processes: metal stamping and welded assembly, injection molding, blow molding, rubber molding/extrusion, and fixture design for product assembly and testing.

Project Management experience includes developing and tracking workplans and schedules to ensure on-time delivery of tooling, product, and design validation testing to meet Program Timing gateway deliverables.

International assignments / business travel includes: China, South Korea, Spain, Italy, Ireland, Mexico, Canada.

Education Credentials:

Master of Business Administration, Major: Marketing, 2004 Walsh College, Troy, MI

Bachelor of Business Administration, Major: Management, 1999 Detroit College of Business, Warren, MI

Associate of Science, Major: Tool Fixture & Die Design, 1995 Macomb Community College, Warren, MI

Technical Design Degree, Major: Automotive Body Design, 1994 Philpot School of Automotive Design, MI

Technical CAD certificates, CATIA V5, core package, 2008 INCAT Academy, Novi, MI

Certificate of achievement, Project Management, 2002 International Institute, New York, NY

Professional Career Highlights:

Account Manager, Ficosa, Madison Heights, MI 05/2016 – 10/2016

Worked closely with the Global Account Manager on the Ford account for automotive mirror products.

Utilized Covisint portal to access Web Quote and respond to RFQ’s from Ford Purchasing.

Attended Engineering and Purchasing meetings to review and resolve all open commercial issues.

Review engineering changes internally for cost and part delivery timing impact, and report back to customer.

Work closely with tooling vendors during the quote process, and track build progress to ensure on-time delivery.

Temporarily relocated and lived out of state due to wife’s job promotion that required a six-month assignment. Back permanently living in Michigan. Non-related work. 10/2015 – 04/2016

Account Manager, Valeo, Troy, MI 08/2014 – 10/2015

Responsible for managing all commercial aspects of the GM account. Including responding to new business Request for Quotes (RFQ) in a timely manner, and processing Purchase Orders.

Attend weekly PDT meetings at GM VEC with Engineering and Purchasing to review and discuss open issues and program direction related to Surround View Cameras, Rear View Cameras, and Video Processing Modules.

Professional Career Highlights (continued):

Receive Engineering Work Orders (EWO) from GM and review engineering changes internally for cost impact. Provide feedback to GM regarding cost, timing, and any possible capacity constraints due to changes.

Work closely with tooling vendors during the quote process, and track build progress to ensure on-time delivery.

Account / Program Management, Continental Corporation, Auburn Hills, MI 04/2011 – 08/2014

(07/2013 – 08/2014): Assigned to GM account. Managed Electric Vehicle Programs, Volt and Cadillac (Omega), supplying Battery Pack silicone wrapped cooling hoses. Managed prototype RFQ process, and attended weekly engineering design review meetings. Maintained project open issues list, and supported prototype vehicle builds.

(04/2011 – 07/2013): Assigned to Ford account. Served as primary onsite Continental representative and liaison between the customer and key Continental personnel. Managed APQP Schedule-A for multiple Programs.

Worked closely with product CAD Designers and Engineers, monitoring new product design development and engineering design change activity to ensure on-time completion and open issues resolution.

Project Management duties included developing program work plans and tracking gateway milestones to ensure deliverables were met on schedule.

Unemployed due to automotive industry downturn / economic recession. Self-employment. 10/2007 – 04/2011

Account Manager, Pirelli Tire North America, Southfield, MI 04/2005 - 10/2007

Managed customer business relationships and all commercial aspects of General Motors and Chrysler accounts, reporting directly to Pirelli Vice President of North American sales ($25 million annual revenue).

Participated in strategic management planning. Developed and maintained monthly, quarterly, and annual sales forecasts, management plans, and five-year business roadmap. Tracked key performance indicators (KPI).

Secured new business supply contract for 2010 Camaro program, working closely with GM purchasing and engineering personnel to prepare Pirelli business proposal and quotation ($2.5 million/yr).

Led international Pirelli team in business negotiations for GM Global Delta small car platform, successfully winning supply contract for South American Andean region business (Columbia, Venezuela, and Ecuador). ($3 million/yr).

Program Management Analyst, Ford Motor Company, Dearborn, MI (contract) 07/2001 - 11/2003

Developed and tracked project schedules for Ford Engineers and Tier-1 suppliers using Microsoft Project software.

Attended engineering design review meetings and reported status and key open issues to Ford Program Managers.

Coordinated prototype vehicle builds with suppliers. Ensured part delivery aligned with key Program Milestones.

Project Manager, ByTec Automotive Systems, Inc., Clinton Twp., MI 01/2000 - 06/2001

Developed project schedules and managed project life-cycle from inception through production launch.

Managed product designers in the development of seating systems for Tier-1 supplier, Visteon Corporation.

Facilitated design reviews with customer, and coordinated design validation testing and reported results to customer.

Product CAD Designer, Chrysler Corporation, Detroit, MI (contract) 07/1994 - 01/2000

Jeep and Truck Engineering Division: Utilized CATIA CAD system to design and develop chassis components for the Dodge Ram vehicle platform, including metal stamped parts and welded assemblies for heavy-duty truck frames and suspension, working closely with Chrysler Engineers and Program Managers.

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