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Customer Service Sales

Location:
Orlando, Florida, United States
Posted:
May 30, 2017

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Dr. Joseph V. Wolfersberger, D.C.

**** ******** *** *****: 904.***.****

Middleburg, FL 32068 Email: ac0j6n@r.postjobfree.com

Chiropractor

A top-performing Chiropractor seeks to bring expertise in patient care and customer service to the table in pursuit of a challenging Chiropractor position. Strong expertise in building rapport with patients as well as providing chiropractic services and support. Highly accomplished in diagnosing disorders of the spine and other body joints.

Areas of Expertise

Business Development

Patient Service

Communications

Chiropractic Procedures

Customer Relations

Sales/Marketing

Practice Management

Diagnostic Testing/Analysis

Staff Management

Spine Alignment

Workflow Management

Health Care Trends

Key Skills Assessment

Client Communication – Strong ability to effectively communicate diagnostic test results, diagnose and propose treatment in a manner easily understood by their clients.

Care Plan Development – Designed care plans and ensured patient follow-through after examination and diagnostic imaging. Coordination of care plans with other Healthcare professionals( Medical Doctors, Nurse Practicioners and Physicians Assistants.)

Professional Experience

Back and Neck Institute, Orange Park, FL

2015– Present

Chiropractic Physician

Serve as an integral part of multidisciplinary team of Chiropractic Physicians, Medical Physicians, Physical Therapist, Physical therapy assistant and Nurse Practitioner in an innovative forward thinking environment.

Treat and direct patient treatment in a multidisciplinary practice including Chiropractic, Medical, Physical Therapy, Nutrition, Rehabilitation, Massage and various modalities.

Collaborate with other providers to design treatment plans for each new patient in the practice, recommending treatment, services, dietary modifications, exercise programs durable medical equipment and referrals as appropriate.

Interpret diagnostic images, write reports, narratives and medical recommendations as needed.

Supervise and direct staff in patient care and complacence with treatment recommendations.

Maintain accurate and complete patient electronic records for compliance with Medicare, Health Insurance, Personal Injury cases and legal requirements.

Build, maintain and expand patient and community relationships through patient follow-up, community outreach and speaking engagements

Roach family wellness integrative medicine, Altamonte Springs, FL 2013 – 2015

Chiropractic Physician

Serve as an integral part of multidisciplinary team of Chiropractic Physicians, Medical Physicians, Osteopathic Physicians and Nurse Practitioners in an innovative forward thinking environment.

Treat and direct patient treatment in a multidisciplinary practice including Chiropractic, Medical, Nutrition, Rehabilitation, Massage and various modalities.

Collaborate with other providers to design treatment plans for each new patient in the practice, recommending treatment, services, dietary modifications, exercise programs durable medical equipment and referrals as appropriate.

Interpret diagnostic images, write reports, narratives and medical recommendations as needed.

Supervise and direct staff in patient care and complacence with treatment recommendations.

Maintain accurate and complete patient electronic records for compliance with Medicare, Health Insurance, Personal Injury cases and legal requirements.

Build, maintain and expand patient relationships through patient follow-up, community outreach and speaking engagements (especially with the Spanish speaking community.)

MMA Chiropractors, Jacksonville, FL 2012 – 2013

Chiropractic Physician

Serve as a covering Doctor for one of the leading Chiropractic Employment agencies in the country.

Cover for Chiropractors who are on vacation or out of the office for various reasons.

Adapt quickly to new and different environments (practice type, techniques, documentation, patients, procedures, hours of operation and staff).

Travel for short-term and long-term assignments throughout state of Florida.

Requested to return by multiple offices.

Physician’s Health Center of Jacksonville, Jacksonville, FL 2011 – 2012

Clinic Director and Owner

Physician covering services out of three different offices.

Provided patient treatment utilizing a variety of Chiropractic techniques and other treatment modalities.

Designed care plans and ensured patient follow-through after examination and diagnostic imaging.

Supervised therapeutic and office staff.

Maintained and built relationships with attorneys and other professionals.

Florida State College at Jacksonville, Jacksonville, FL 2010- Present

Adjunct Professor

Teach a variety of health care classes including: Anatomy and Physiology and Medical Terminology.

Design and implement both written and web-based testing.

Counsel and advise students in Healthcare classes and education.

Pierce Chiropractic and Rehabilitation, Jacksonville, FL 2007-2011

Associate Doctor

Invited to join one of the longest, established Chiropractic practices in Jacksonville.

Responsible for patient examinations, Atlas Orthogonal Radiographic analysis and X-ray reports, on-going patient care, patient consultations and practice building.

Served as OSHA Compliance Officer for the practice.

Mastered Advancing in Upper Cervical Chiropractic techniques (Atlas Orthogonal, Advanced Orthogonal and other Grostic based techniques).

Cullum Chiropractic, Jacksonville Beach, FL 2006

Exam Doctor

Performed patient examinations and provided ongoing patient care.

Assisted in capturing, developing and analysis of radiographs.

Participated in practice marketing activities to grow the business.

Palmer College Chiropractic Clinics, Port Orange, FL 2005-2006

Internship

While completing my Chiropractic education, treating other students and their families as well as the general public with various techniques (Palmer Package which includes Gonstead, Diversified, Thompson, Activator, Toggle Recoil) and modalities under supervision of faculty clinicians.

Sales Experience

Bellsouth, Jacksonville, FL 2002-2003

Residential Sales and Service

Provided sales support for residential communications customers.

Consistently recognized for exceeding sales objectives and excellent customer service.

Education

Doctor of Chiropractic, Palmer College of Chiropractic Florida, Port Orange, FL

Bachelor of Arts, Spanish with minor in Biology, University of North Florida, Jacksonville, FL

Biochemistry Major with Spanish Minor, Upsala College, East Orange, NJ

Training and Professional Development

Palmer College of Chiropractic Preceptor, Davenport, IA and Port Orange, FL

Selected to be a mentor to chiropractic students in their final quarter of school

Observe and evaluate the student on their clinical, diagnostic and technical skills

Guide and direct students at the start of his or her career in chiropractic

Dale Carnegie Course, Jacksonville FL, 2008

World-renowned course in building human relationships and public speaking for professionals.

Network with other professionals from a broad spectrum of businesses.

Advanced Orthogonal Techniques and Procedures, St Petersburg FL, 2007

An innovative approach to Upper Cervical Chiropractic utilizing precise adjusting instrumentation with accurate vector measurements to deliver a safe and gentle adjustment.

Calculation of Upper Cervical Adjustment vectors.

Dr. Pete Fernandez Seminars, Orlando FL and Atlanta GA, 2007-2009

Various classes covering many aspects or running a successful Chiropractic practice. Topics included Patient consultation, maximizing services and collections, building relationships with other providers and attorneys, courtroom preparation and other aspects of Personal Injury.

Continuing Education, Various locations 2007-Present

Language skills

Spanish (Both written and verbal)



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