PIEDMONT, OK 73078
IT Professional with extensive knowledge within the areas of Information Technology, design, development, and solutions delivery in both public and private sectors. A strong team player with excellent communication skill sets that has managed both local and global teams to achieve business initiatives. Has held positions in both IT Management, Technical and Advisory roles. Proven ability in solving business needs and providing best in class business solutions.
Bachelor of Science, Information Technology, University of Phoenix 2008
Associate of Arts, Business, Western International 2006
Genesys10 - Contractor 10/2016 – 04/2017 Sr. Project Manager
Deliver, Manage Projects and Solutions for data center migration, consolidation and software releases. .Provide oversight for multiple projects across the enterprise through strategic initiatives and road maps to insure timely delivery and control costs. Mange risks by mitigating shortfalls and providing creative solutions to insure continuous project movement. Provide technical expertise on infrastructure/enterprise projects to further flush out requirements and project scope. Attend Disaster Recovery, Application review board and Change management meetings to learn upcoming tasks that may effect timelines for current and pipeline projects.
IBM Business Resiliency Services 04/2011 – 08/2016 Engagement Manager / Sr. IT Architect
Design, Deliver and Manage Projects for Service Delivery management and Enterprise Solutions for clients across diverse industries. Provide hands on guidance and oversee projects across the enterprise. Align business requirements with strategic initiatives and develop current and future state road maps. Provide architecture expertise and solutions for Cloud Services, Disaster Recovery, Availability and multi Data Center Computing designs to maintain business availability and recovery objectives. Provide application coding modernization and assessments for Windows and Linux platforms using multiple development languages to meet the needs of the business lines. Experience with development and management of Communication, Controls, Displays, Monitoring, Testing, Sensor, Reporting Manage software development life cycles using agile methods and traditional release methodologies. Conduct assessments and perform tests for business operations, resiliency and recovery by reviewing internal polices, corporate procedures, BCP / DR plans to determine impact and risk. Ability to manage multiple projects that are large scale and complex by using detail project plans and by mitigating restraints through aggressive scheduling within a fast paced environment.
Objectstream, Inc. - FAA Service Center 2009 - 2011
Oklahoma City, OK
Program Project Manager
Assisted the FAA in developing solutions within the Service Management. Managed multiple large and complex projects through detailed project plans and mitigate restraints through aggressive scheduling in a fast paced environment. Responsible maintaining project schedules, budgets, scopes, monitoring and tracking projects. Communicate project status to sponsors and key stakeholders. Implemented highly available solutions to minimize business risk and implemented disaster recovery solutions to protect and restore business data and functions.
21-Century Technologies - CSI Airforce Service Center 2007 - 2009
Oklahoma City, OK
Deputy IT Director / Data Center Manager
Responsible for 150+ IT Professionals and Service Management Personnel. Ensured availability of support for multiple computing locations and for over 200+ applications for both local and remote business lines. Refined existing processes by incorporating Disaster Recovery/Business Continuity (redundant/high availability), Risk, Governance and Standardization in the environment to meet the business needs and objectives. Responsible for developing and implementing state of the art business solutions to meet customer objectives. Manage Data Center Migrations, Co-Location, data center consolidation, Data Warehouse implementations and software release migrations. Manage software development life cycles using agile methods and traditional release methodologies. Managed multiple large and complex projects through detail project plans and mitigate restraints through aggressive scheduling within a fast paced environment.
Farmers Insurance Group – CaLL Center & Service & Claims Center 2001 - 2007
Oklahoma City, OK
IT Manager / Sr. Advisory Engineer
Assisted the Farmers/Zurich Financial developing solutions within business lines. Maintained project schedules, budgets, scope, monitoring and tracking progress. Communicate regularly with lines of business, management and key stakeholders to report project status. Implemented and maintained Call Center and Data Center environments in both Oklahoma City and Kansas City. Established best class Service & Data Center offerings for both internal and external customers. Ensured data and information systems were both secure and highly available for the lines of business. Developed new processes and controls for the business systems and implemented highly available solutions to mitigate all potential risk. Provided administration for Sun Solaris, IBM AIX and Red Hat Linux computing platforms. Installed switches, routers and ran cabling for data center. Provided management and support for many COTS and internally developed applications and database systems. Performed shell script and developed specialized programs using multiple languages such as C/C++ and VB and kornshell scripting.
Hertz Corporation 1996 - 2001
Oklahoma City, OK
Sr. Security Analyst - Sr. Systems Programmer
Developed and managed business solutions for Reservations and Service systems for local and global customers(North & South America, United Kingdom and Europe). Managed joint ventures with external vendors (HP, IBM, Cisco) to develop customized business systems for Reservation and Service Center. Ensure continuous operations of systems for the Data Center, Reservation Center and Help Desk systems. Manage many large-scale projects using local and remote resources. Champion best in class solutions for lines of business for insuring availability and security. Implement service management and security standards, processes and controls for information systems within the organization. Provided administration for Sun Solaris, HP-UX, IBM AIX and Red Hat Linux computing platforms. Provided management and support for many COTS and internally developed applications and database systems. Performed shell script and developed specialized programs using multiple languages such as C/C++ and VB and kornshell scripting.
OS: MS Windows Server & Desktop Platforms, UNIX/POSIX(AIX, HPUX, Solaris), LINUX (Redhat, CentOS, SUSE, Ubuntu), Citrix, VMWare, IBM HACMP, VirtualBox.
SAN/Backup Storage: EMC: Symmetrix/DMX, Clariion, Centera, Celerra, IBM Total Storage, Netapp, ADIC Scalar, Data Domain.
SAN/NAS Tools: NetApp (Snap Mirror, Flex Clone, Dedup) EMC (Time Finder, SRDF, Solutions Enabler SYMCLI, Control Center San Manager, Navisphere Manager, Power Path, ESN Manager, Tivoli Storage Manager, Veritas)
Networking: TCP/IP, Ethernet, DHCP, FTP, Networking / DASD Switches (Cisco, Brocade, EMC, IBM, Mc Data).
Programming: HTML, XML/XSLT, ADA, C/C++/C#, Cobol, Dibol,Python/Flask, Visual Basic/.NET, Bash/C/Kornshell scripting.
Database/Tools: Oracle RDMS/RAC, IBM DB2/UDB/UniVerse/Informix, MS-SQL Server, MySQL, Spotlight, TOAD
Log Data Apps/Ops Tools: BMC Patrol, Loggly, Logstash, Nagios, Solarwinds, Splunk, HP Openview
Configuration & Service Management, CRM / ERP/ Business Intelligence Systems: Cognos, Lawson, Microsoft Dynamics, Crystal Reports On-Demand, IBM Rational Clearcase, Siebel, Peregrine, Remedy, SAP Functional /Technical Modules such as: (AR/AP/O2C,P2P,CRM/SD/MM/BI/BW), Load Runner, Test Track Pro, Apache / Tomcat, IBM Web Sphere.
Cloud: Iaas (Amazon, EMC, IBM, Google, Microsoft, Rackspace),SaaS (Google, Ariba, Kenexa), PaaS (Azure, Google, IBM, Verizon, AT&T), DRaaS (IBM, Sungard)
DR & Risk Software: LDRPS and Archer software installation, configuration, maintenance.
Methodologies: Agile, COBIT, CMMI, ITIL, ITSM, SCRUM
Security: Security+, DOD 8570 / DIACAP / FISMA / NIST, SEOS, E-Trust.
COTS Products: MS Office (MS Word, MS Excel, MS Access, MS PowerPoint, MS Project and Visio), MS-Project