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Customer Service Sales/Inside and Outside Sales experience

Location:
Spring, Texas, 77373, United States
Posted:
May 30, 2017

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Corinne L. Forbes

Phone: +* (720) ***-**** Email: ac0j3t@r.postjobfree.com

OBJECTIVE

Sales professional with over 18 years of consistent and outstanding performance. Achieve success through building relationships, acquiring a solid understanding of customer expectations, and ensuring customer satisfaction. A well-rounded individual with a relentless positive attitude and a solid commitment to excellence. Proficient at understanding effective sales methods and demonstrates the initiative, integrity, and confidence that produces above and beyond expectations.

EMPLOYMENT HISTORY

BURNETT SPECIALISTS 2016

Event Staff

Facilitated check-in points for all attendees at corporate events

Ensured all guests and speakers were comfortable with where they needed to be and on time based on their individual itineraries

Setting up and breaking down corporate luncheons; food service in front-house duties

Coordinated transportation for attendees/ran buses

Assigned security detail

BRITE SMILE- PROFESSIONAL TEETH WHITENING SPA/ MED SPA 2012 - 2015 Sales and Marketing Manager

Responsible for generating all leads and business development strategies for teeth whitening, veneer, and med spa services

Directed aggressive sales and marketing campaigns, targeting large corporate accounts ranging from hotel chains to government agencies

Initiated no-cost marketing and public relations awareness campaigns through various media outlets

Facilitated dentist, aesthetician, and front desk scheduling to fit the needs of the company on a weekly basis

RENAISSANCE SUITES HOTEL 2005 - 2012

Front Desk Agent

Awarded Bronze Star (national recognition for Outstanding Customer Service)

Negotiated and secured and hotel rates for local, national, and international business class clientele

Responsible for logistical details for events with all department directors

Managed all concierge responsibilities for over 250 guests on a daily basis

Managed central communication for all departments

Consistently and successfully resolved simple to complex issues

COCOS 1998 - 2005

Owner/General Manager

Owner and General Manager of an upscale retail boutique

Organized and successfully grew sales profitability for operations in first year

Established client base with strong customer retention

Successfully identified new and current market trends

Travelled the marketplace as leading buyer

VERIZON WIRELESS 1994 – 1998 Outside Corporate Sales

Responsible for developing and managing a large account base

Presented, negotiated, and closed deals with leading decision makers

Was solely responsible for generating all sales leads

Re-negotiated contractual terms, successfully retaining client base

Resolved key account invoice issues through solid customer-care relations

Served as leading corporate representative at networking events such as tradeshows, sporting events, chamber of commerce events, advertising seasonal promotions, and up-selling previous clients

Received the Circle of Excellence and Topper Club awards

DELTA AIRLINES 1990 – 1993 Airline Reservation Sales/Ticket Counter Agent

Targeted individual and corporate sales

Strategically planned and coordinated business-class leisure trips for clients

Served as a solution-driven problem solver for in-flight passengers

Gained valuable customer service/effective public relations experience

EDUCATION

TEXAS A&M UNIVERSITY

STEPHEN F. AUSTIN STATE UNIVERSITY



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