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Customer Service Sales

Location:
Montreal, Quebec, Canada
Salary:
100000+
Posted:
May 30, 2017

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Ahmed Sabra

*** ********* *** ******

apt. # ***, Gatineau

J9A 3R4

Cell. : (819) ***-****

ac0j10@r.postjobfree.com

Objective

• Seeking a position that will benefit from my Sales and management experience as well as my positive interaction skills and industry contacts

• where my years of experience can improve the sales results and develop new business .

Work Experience

Current Job

Sears Canada, Ottawa, Ontario Feb.2014 to date

Senior Commission Sales Consultant

Responsibilities

Build new clientele.

Maintain previous and existing accounts .

Achieve Company goals and sales targets.

Deliver high standard customer service.

Apply company rules and policies.

competition shopping.

Value adding products and services.

Join products and services knowledge training sessions. Problem solving and troubleshooting.

Rada flooring, Ottawa, Ontario.

April 2010 to Feb.2014.

Store Manager

Responsibilities

Achieve sales targets.

Create new business channels and clientele.

Customer service.

Inventory control.

Orders Processing.

Achieve company sales targets.

Interviews.

Problem solving and troubleshooting.

Implement marketing solutions.

Competitors shopping.

Cash flow.

Siemens, Cairo, Egypt .

2006To 2009.

Regional Sales Manager.

Responsibilities

Operating Sole agent for Siemens Egypt.

Achieving Siemens sales targets.

Create new corporate B2B channels.

Prepare rolling order forecasts .

Hiring and Training staff.

Market Survey competitors shopping and sales analysis. Attending meetings with siemens executives Dubai and Germany . closing corporate sales with multi-national companies. Report feedback as a product manager for Dubai head quarter. Implement consultative sales transactions with government officials. Hudson's bay Company, The bay Fairview, Pointe claire, Montreal, Quebec. 1999 to 2006

Senior Commission sales associate

Responsibilities

Create new business and clientele .

Achieve company sales targets.

Customer service and after sales follow up.

Inventory control.

Value adding products and services.

Sell and promote the credit card.

Apply company policies.

Eaton Canada, Rideau Center, Ottawa, Ontario.

1994 to 1999.

Commission Sales Associate

Responsibilities

Achieve company Sales targets.

Deliver high standards of customer service.

Build new clientele and customer portfolio.

problem solving.

inventory and pricing.

Merchandising according to planograms.

Government of Ontario,the City of Ottawa, Sussex drive, Ottawa, Ontario. 1993 to 1994 .

Data Entry Clerk, Planning and development department, Inspection branch. Responsibilities

Conduct computerized searches.

Identify and annotate the computer record with the appropriate applicable by-law number.

Revise and summarize legal documents.

Classify cases and complaints.

conducting researches on tracking histories for original files. Opening and closing files.

Education

Certificates

Certificate in the professional development program for Hospitality Managers IDI Ministry of Tourism - Cairo. 2009.

Certificate in Food and Safety Program. 2008, American hotel & lodging educational Institute of the American hotel & lodging Association. Attestation de formation in service de location des tenues de cérémonie. HBC -- Montreal, Quebec, 2005.

Certificate in merchandise continuum vision all associates HBC - Montreal, Quebec, 2005.

Acadamic

The Essentials of Middle management, Dawson College, Montreal, Quebec, 2001.

Business Administration, university of Ain shams, Faculty of Commerce, Cairo, Egypt. 1985 to 1989.

Appreciation certificates and awards

The bay customer service appreciation certificate 2002, 2004. Eaton Gold standard customer service award and commitment excellence .1997 Eaton Million dollar club and high performance associates, 1998. The city of Ottawa certificate of appreciation for hard work,dedication and a job well done.1994.

References available upon request



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