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Customer Service Quality

Location:
Inkster, Michigan, United States
Posted:
May 30, 2017

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Tamekia Clark

**** *. ******

313-***-****

ac0j0w@r.postjobfree.com

Dear Hiring Executive:

I have spent a number of years with one priority in front of me and that was to be an excellent mother to my children. Because of my commitment to them through the early phases of their development, my children have now grown into independent adults and teenagers. Over these same years I have been fortunate to have had the opportunity to work for a number of employers in a part time capacity, putting my own career aspirations and dreams on hold for the sake of my children’s development. Now that they are sufficiently mature and capable, I am now ready to embark on my own personal journey entering the job market seeking full time employment.

I sincerely hope that you will review my resume and find that I am the type of individual you are looking for to fill this position.

Thank you in advance for your consideration and reply.

Sincerely,

Tamekia Clark

Tamekia Clark

2125 E. Willis

313-***-****

ac0j0w@r.postjobfree.com

Objective

It is my sincerest desire to gain employment with a company that will afford me the opportunity to grow as an individual while working as an asset to my employer and colleagues.

EXPERIENCE

West Scott Paper Company, Detroit, MI. 2009 - 2010

Responsibilities included: Working on production line; ensuring that production line was processed in a timely manner; packing items with speed and accuracy; labeling items with speed, accuracy and precision; operation of production machine equipment; reporting of problematic conditions with equipment that may have a negative impact on production quality and numbers.

Quality Inn Hotels & Suite, Detroit, MI. 2003 - 2007

Responsibilities included: Working with customers to ensure that they were provided with exemplary service; facilitating superior customer service; receiving guests in a polite and conscientious manner; working as cashier to receive payment from guests; ensuring that the facilities were always in an immaculate state; performing minor housekeeping duties to maximize quality of guests’ stay.

Cadillac Plating, Detroit, MI. 1997 - 1999

Responsibilities included: Contributing as Team Leader; tasking team members with specific duties to maximize consistent quality of production parts; ensuring that team was consistently aware of quantity par levels; mentoring team to maintain smooth flow of production line.

Rally’s, Detroit, MI. 1992 - 1995

Responsibilities included: Providing great customer service to every customer who came into the establishment; ensuring that customers received proper change; processing food orders; ensuring accuracy of food orders; accurately recording inventory; following safety mandates and guidelines; cleaning establishment.

EDUCATION

Franklin Adult Education - October 10,1993

SKILLS

Microsoft Word, General Computer Use, Customer Service, Commercial Cleaning, Cooking, Child Care, Housekeeping

TRAINING/CERTIFICATIONS

2 hours: Infant/Toddler Nutrition and Health and Safety including safe sleep and preventing shaken baby syndrome

4 hours: American Heart Association First Aid and CPR



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