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Human Resources/Organizational Development/Change Management

Location:
Mundelein, IL
Posted:
May 27, 2017

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Resume:

THOMAS C. GEORGES

*** ****** *****, *********, ******** 60060

224-***-**** ac0ivh@r.postjobfree.com

ADAPTIVE, DYNAMIC, PERSONABLE LEADER WITH STRONG COMMUNICATION SKILLS AND A PASSION FOR ORGANIZATIONAL DEVELOPMENT/CHANGE MANAGEMENT PROFESSIONAL PROFILE

HR Operations Project & Talent Management Leadership Organizational Development Training Process Improvement Workforce Planning M&A Succession Planning Culture Change Management Versatile human-resources executive with over twenty years of hands-on experience success in high profile leadership roles, for both established and start up endeavors operating over multiple jurisdictions in multiple countries. Strategic professional who achieved performance excellence through robust development programs by leveraging vision and mission; managed resource-focused and outcome-driven priorities, objectives, and timetables. Transformed departments and groups into cohesive and dedicated teams driven to achieve unprecedented results. Served as a trusted advisor to the executive team and key stakeholders. Ensured consistent delivery of successful outcomes within the most challenging, complex environments. Developed and implemented change management strategies and plans. Holds an active Top Secret clearance. Additional competencies include:

HR Strategic Planning & Objectives Finance & Budgeting Six Sigma Methodology

Multi-Site Operations Talent Management Training Policy & Procedure Assessment

Recruitment & Talent Acquisition Project Planning & Execution Organizational Design & Development

Regulatory Compliance Customer Satisfaction Change Management & Reengineering

Operational Forecasting Problem Solving Leadership Succession Planning

Daily Operations Supervision Diversity & Compliance Deployment of Operational Assets

Benefits & Compensation Programs Performance Evaluations Learning, Development & Compliance

Employee-Relations Programs Business Development Goal-Oriented PROFESSIONAL EXPERIENCE

VICE PRESIDENT – THE FEDERAL SAVINGS BANK, LAKE FOREST & NAPERVILLE, IL - 2015-Present Mortgage sales providing customers with all financial products and services related to mortgages.

Sales, account management and lead generation for six banking locations.

Directed, recruited, selected, and trained associated sales and operating staff; conducted training and orientation classes.

Within 12 months, developed an in-depth understanding of the residential mortgage process from customer acquisition to closing resulting in over $150k of new revenue for the bank, despite no previous mortgage lending experience.

Interfaced with various audiences across numerous social demographics through multiple communication channels.

Comfortable strategizing, setting banking objectives and accomplishing them within deadlines. U.S. ARMY, COLONEL, VARIOUS LOCATIONS - 1987-2014

EXECUTIVE DIRECTOR – HUMAN TERRAIN SYSTEM, FORT LEAVENWORTH, KS - 2012-2014 CEO equivalent of a large organization providing leadership expertise for socio-cultural support to small, medium, and large business units worldwide.

Recruited by COO to lead and transform a congressionally funded organization within a highly-regulated industry. Utilized change management to implement enterprise-wide quality system, instill solid leadership, improve structure, enhance operating performance, and oversee operations while preparing for organizational deactivation and transfer of operational and physical capabilities.

Provided leadership for over 1,500 employees in a global organization and managed a $126 million operational budget; driving operational process improvements, developing strategies, implementing policies; improving research applications and customer service; determine both near and long-term organizational talent needs and oversee employee relations.

Managed 10 operational divisions led by director of human resources, intelligence, operations, logistics, training, information technology, finance, research & analysis, social-science and assessment & evaluation.

Orchestrated 11 project teams in improving business processes and ensured optimum performance by increasing HR selection criteria, developing more focused training and established customer satisfaction surveys to receive feedback.

Managed project resources, progress, completion timeframes, and budget while exceeding key operational performance targets; identified measures of performance and measures of effectiveness. Thomas C. Georges 224-***-****

DIRECTOR – HUMAN RESOURCES & INTELLIGENCE OPERATIONS, CHARLOTTESVILLE, VA - 2011-2012 A specialized organization that developed intelligence products in support of the National Ground Intelligence Center.

Oversee HR and operational activities of 90 personnel located in Japan, Kansas, Texas, Virginia & Washington State.

Partner with executive management to grow the business through innovative human-resources management.

Spearheaded process-improvement projects to ensure accurate, timely data delivery, reduced production time and prioritized projects resulting in a 24% improvement in product accuracy which increased data deliverables, 100% on-time delivery of products as established by customer requirements increasing real-time intelligence delivery and 20% Full Time Equivalent reduction through improved efficiency reducing labor cost. PROGRAM DIRECTOR – HUMAN RESOURCES & INTELLIGENCE OPERATIONS, HIGHLAND PARK, IL - 2009-2011 Managed, trained, evaluated and certified personnel to deploy into combat operations.

Directed human resources of intelligence personnel in three organizations who identified gaps in policies, procedures, and business processes while collaborating with EVP/GM and assisting the COO and site leaders in growing their businesses through innovative Human Resource management.

Assisted with employee relations of other divisions and implementing Six-Sigma and lean programs.

Developed and directed two major emergency management exercises which synchronized with local, state and federal authorities, including 12 local and state first responder agencies (police & fire), two hospitals, FBI, and FEMA authorities; this improved regional security measures by creating and implementing an interagency support agreement. DIRECTOR – HUMAN RESOURCE & INTELLIGENCE OPERATIONS, SAN ANTONIO, TX - 2007-2009 Responsible for management, staffing, organization, and training of employees for deployment into combat operations.

Board selected to lead a 162-member start-up organization with a program budget of $13 million.

Provided strategic direction and implemented a planning process to be translated into product/service requirements which saved 50% planning time after deployment and significantly improving customer satisfaction.

Designed and presented management-training programs ranging from first-line supervisors to senior-management teams to facilitate understanding of employment relations, diversity issues, employment law, recruiting, and organizational development; also, employee retention and increase employee morale. GENERAL MANAGER – US STRATEGIC COMMAND, BELLEVUE, NE - 2003-2006 Personal management for the national nuclear command & control, space operations, computer, and intelligence missions.

Managed a 244-member organization in CA, CO, DC, NE, TX, and VA; seven reporting units and a $15 million budget.

Consistently met organizational objectives by effective staff and resource management through implementation of a recruitment program that anticipated the enterprise’s mission.

Led the successful transition of a complete change in organizational mission. HUMAN RESOURCE OFFICER CAREER MANAGEMENT – HUMAN RESOURCE COMMAND, ST. LOUIS, MO - 2000-2003 Recruit, assign, manage school quotas, approved training, hired temporary and permanent employees, and assisted employees with promotions & special projects.

Managed over 6,000 employees located worldwide, ranging from new hires to senior executives; providing life-cycle employee management, professional development, career development, individual training, and employee readiness.

Received top Career Management Officer award for two consecutive years and selected as the primary representative to develop HRIS for the Joint Service Personnel Information Technology System.

Oversaw P&L for HR, travel, management coaching/counseling, organizational development, succession planning, standard practices, compensation, and benefits.

Developed and implemented a recruiting program, developed pre-employment background searches and post offer evaluations that assisted the placement of candidates to job requisitions. EDUCATION & TRAINING

University of the Incarnate Word, San Antonio, TX

Master of Arts in Administration, Organizational Development & Applied Administration Master of Business Administration (80% Complete with expected graduation 2017) Northern Illinois University, DeKalb, IL

Bachelor of Science, History; with minors in Economics & R.O.T.C. Cochise College, Fort Huachuca, AZ & College of DuPage, IL Associate of Arts, Intelligence Operations & General Studies Numerous Professional Courses located nationwide ranging from Human Resources, Intelligence, Operations, Logistics, Planning, Information Technology, Strategic Studies, Joint Operations & Leadership



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