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Customer Service Management

Location:
St. Louis, MO
Salary:
11.00
Posted:
May 27, 2017

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Resume:

Summary

Skills

Work History

C P

**** ****** ******, **.*****, MO 63103 • Home: 314-***-**** • Cell: 314-***-**** • ac0iow@r.postjobfree.com Resourceful and quick-thinking Shipping Receiving Material Handler with 20 years in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills.

Apprenticeship in Shipping and receiving

Forklift operation

Safety-oriented

Quality assurance

Material handling

Team leader

Multi-tasker

Hard working and self-motivated

HAACP certified

Inventory management

ServSafe Management Certification good til

March 2022

Production scheduling

shift leader, 03/2015 to 05/2017

Greenville FPC – Greenville ILL

Provided outstanding customer service.

Accurately read, understood, and carried out written instructions. Led shifts while personally preparing food items and executing requests based on required specifications.

Regularly interacted with guests to obtain feedback on product quality and service levels. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Led shifts while personally preparing food items and executing requests based on required specifications.

Apprentice Shipping Receiving, Material Handler, 03/2012 to 09/2014 Lexington FPC – Lexington, KY

Loaded products weighing up to 3000 pounds onto trailers for delivery. Directed 10 warehouse shipping associates.

Unloaded, picked, staged and loaded products for shipping. Education

Accomplishments

Conducted monthly, quarterly and yearly inventories of warehouse stock. Moved freight, stock and other materials to and from storage and production areas and loading docks.

Selected products for specific routes according to pick sheets. Maintained accurate inventory of all purchase orders and credit card reconciliations. Unpacked and examined incoming shipments, rejected damaged items, recorded shortages and correspondence with shipper to rectify damages and shortages. Forklift Certification and operated pallet jack.

Associate of Science: Medical Technology, 2008

Vatterott College - Sunset Hills, St Louis MO

Coursework in Medical Front Office Assisting

Coursework in Medical Assisting

Coursework in Healthcare Management

3.6 GPA

Coursework in Anatomy, Physiology and Biology

Coursework in Health Science

Coursework in Billing and Coding

Loaded flat bed by forklift and hand truck.

Cleared damaged items and loaded freight.

Loaded and unloaded ship cargo.

Food Preparation -

Managed food delivery for 200+ guests for special events. Managed food and produce receiving process with 100% accuracy. Maintained daily cleanliness of broiler and fryers. Answered telephone calls and responded to inquiries. Assisted co-workers.

Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.

Checked the quantity and quality of received products. Cleaned and organized eating, service and kitchen areas. ServSafe Management Certification.



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