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Human Resources Employee Relations

Location:
Houston, TX
Posted:
May 27, 2017

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Resume:

DIANA E. ANCALLE, MBA

***** ******* **** **., *******, TX 77084 • 787-***-**** (M) • ac0inj@r.postjobfree.com EXECUTIVE SUMMARY

Detail-oriented HR Professional with excellent analytical skills and over fifteen years of professional experience in the engineering and construction industries as well as exposure to the pharmaceutical and the government arenas. Hands-on experience in benefits administration, employee relations, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. Well-organized professional with excellent communication and computer skills; ability to work independently or as part of a team to meet project and company deadlines; multicultural awareness with a high level of adaptability. Fluent in Spanish and English both orally and written.

HIGHLIGHTS

- Recruitment/staffing - Onboarding process - New hire orientations

- Conduct investigations - Conflict resolution - Counsel managers

- Employee coaching - Benefits administration - Progressive Disciplinary Action

- Compensation - Terminations and Layoffs - Exit Interviews ACADEMIC BACKGROUND

- University of Phoenix, Guaynabo, PR December 2000 MBA - Global Management

- University of Puerto Rico, Rio Piedras Campus, San Juan, PR June 1998 BBA - Human Resources Management

PROFESSIONAL EXPERIENCE

Field Human Resources Representative February 2016 - April 2017 Rust Constructors Inc. an AECOM Company

Field assignment: Urea Expansion Project at Dakota Gasification Plant in Beulah, ND

Recruiting team logistic coordinator for craft personnel at a construction project

In charge of contacting pre-qualified candidates and guidance thru background check requirements and application process.

Responsible for opening Job Requisitions and keeping Master Log, as well as Applicant Log per AAP requirements

New Hire Orientations

Employee Relations and conflicts resolution

Responsible for hiring, rate changes and terminations

EEO Officer

Diana E. Ancalle, MBA Page 2 of 4

Field Human Resources Representative July 2015 – January 2016 Rust Constructors Inc. an AECOM Company

Field assignment: Mill Basin Project at Chevron Mine in Questa, NM

In charge of recruiting craft and hourly personnel for an above-ground construction project

New Hire Orientations and Benefits Administration

Employee Relations and conflicts resolution

Responsible for hiring, rate changes and terminations

EEO Officer

Office Manager/HR Administrator January 2008 – June 2015 CA Engineering, PSC – San Juan, PR

In charge of day-to-day business operations of family owned civil engineering firm

Responsible of the following functional areas: recruiting and staffing logistics, organizational and space planning, employee orientation, employee relations, training and development, compensation and benefits administration

Processed accounts payable, accounts receivables and payroll

Reconcile accounts and resolve accounting discrepancies

Set up and administer accounts; ensuring accuracy and timeliness of data

Accountable for the development and maintenance of financial databases, computer software systems and manual filing systems

Human Resources Manager May 2009 - September 2009

Department of Transportation & Public Works - San Juan, PR

Responsible of all human resources related issues in the Directorate of Urbanism and Directorate of Community Development within Agency

Recruiting, hiring, policy recommendations, disciplinary actions, salary and benefits administration and employee relations

Handled understaffing, disputes, terminating employees and administering disciplinary procedures

Responsible of external and internal communications

Assured that employees were informed of ongoing issues, policies and agency's regulations

Employees productivity reports and conduction the performance appraisals

Compliance of all employees with Office of Ethics and Agency's requirements

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems Diana E. Ancalle, MBA Page 3 of 4

Business Support Manager May 2007 – December 2007

Torcon, Inc. – Guaynabo, PR

Responsible for the coordination of business development activities and human resources administration for construction management firm based in Red Bank, New Jersey

Coordinated and generated presentations, qualifications and proposals for potential project opportunities

In charge of the organization of corporate events for clients and employees

Prepared, gathered and analyzed information for weekly reports of business development activities in support of the marketing strategies and sales objectives

Coordinated promotional materials, presentations, participations and events

Administered human resources functions for all Puerto Rico based employees, including employee relations, recruitment, new hire orientations, terminations, benefit administration, and personnel administration

Policy design and administration, lead initiative to update Employee Manual Executive Administrator January 2003 – April 2007

CPH Engineers, Inc. – San Juan, PR

Provided high-level administrative support to Operations Manager for multidisciplinary firm, with headquarters in Sanford, Florida

Handled translation English/Spanish and vice versa

Managed invoicing and billing processes for Puerto Rico projects, accounts payable, receivable, and payroll support

Compiled and analyzed data for weekly reports

Human resources, recruiting, employee benefits, scheduled job applicants and coordinated applicant testing and pre-employment physicals

Advised managers on organizational policy matters and recommend needed changes

Assisted in introducing flex benefits program and facilitated employee meetings

Coordinated proposals, qualification packages and contracts with clients

Permitting coordination with local government agencies Executive Assistant to President November 2001 – November 2002 Dick Corporation of Puerto Rico, Inc. - Guaynabo, PR

Assisted President of a construction firm with headquarters in Pittsburgh, Pennsylvania

Increased meeting efficiency by developing meeting agendas

Maintained client relations at all levels

Performed professional level tasks requiring independent judgment, initiative and tact

Managed secretarial and administrative staff

Prioritized and assigned workload and followed up to ensure timely completion of tasks

Managed expatriate employee assignments and travel for all Puerto Rico based employees Diana E. Ancalle, MBA Page 4 of 4

Implemented procedures to reduce company travel expenses

Coordinated personnel recruitment, placements, performance evaluations and termination activities

Prepared proposals and other marketing related activities Washington Group International, Inc. – San Juan, PR August 1998 – November 2001 Office Service Administrator (Washington Group International, Inc. – San Juan, PR)

Assisted the General Manager in all administrative duties while maintaining professional client relations

Managed executive calendar, coordinated weekly project team meetings, and assisted in the development of meeting agendas to increase meeting efficiency

Supervised the administration of secretarial and clerical personnel in Puerto Rico operations

Responsible for staffing and de-staffing as requested by department/project managers

Coordinated proposals, travel and hotel reservations, prepared and managed expense reports, maintain office organizational charts, and scheduled meetings

Assembled and analyzed sensitive information, prepared reports, agendas and memoranda and ensured complete confidentiality

Administered company vehicles, and planned corporate activities Procurement Assistant (Raytheon Catalytic Inc.)

Field assignment: Substance Project at Merck Sharp & Dohme in Barceloneta, PR

Performed administrative tasks for procurement and subcontracts department in support of $250MM bulk chemical project

Requested and evaluated quotations, and purchase order

Pre-qualified subcontractors and supplier

Verified subcontractor's progress, prepared time sheets, transmittals and correspondence to subcontractors

Maintained departmental subcontract files and followed up and ensured all contracts were executed in accordance with contractual requirements Human Resources Assistant (Raytheon Catalytic Inc. – San Juan, PR)

Assisted Human Resources Manager, scheduled candidate interviews for departmental managers, conducted new employee orientations, benefits administration and enrollment, responsible of maintaining employee files updated.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.



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