DIANA E. ANCALLE, MBA
***** ******* **** **., *******, TX 77084 • 787-***-**** (M) • ac0inj@r.postjobfree.com EXECUTIVE SUMMARY
Detail-oriented HR Professional with excellent analytical skills and over fifteen years of professional experience in the engineering and construction industries as well as exposure to the pharmaceutical and the government arenas. Hands-on experience in benefits administration, employee relations, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. Well-organized professional with excellent communication and computer skills; ability to work independently or as part of a team to meet project and company deadlines; multicultural awareness with a high level of adaptability. Fluent in Spanish and English both orally and written.
HIGHLIGHTS
- Recruitment/staffing - Onboarding process - New hire orientations
- Conduct investigations - Conflict resolution - Counsel managers
- Employee coaching - Benefits administration - Progressive Disciplinary Action
- Compensation - Terminations and Layoffs - Exit Interviews ACADEMIC BACKGROUND
- University of Phoenix, Guaynabo, PR December 2000 MBA - Global Management
- University of Puerto Rico, Rio Piedras Campus, San Juan, PR June 1998 BBA - Human Resources Management
PROFESSIONAL EXPERIENCE
Field Human Resources Representative February 2016 - April 2017 Rust Constructors Inc. an AECOM Company
Field assignment: Urea Expansion Project at Dakota Gasification Plant in Beulah, ND
Recruiting team logistic coordinator for craft personnel at a construction project
In charge of contacting pre-qualified candidates and guidance thru background check requirements and application process.
Responsible for opening Job Requisitions and keeping Master Log, as well as Applicant Log per AAP requirements
New Hire Orientations
Employee Relations and conflicts resolution
Responsible for hiring, rate changes and terminations
EEO Officer
Diana E. Ancalle, MBA Page 2 of 4
Field Human Resources Representative July 2015 – January 2016 Rust Constructors Inc. an AECOM Company
Field assignment: Mill Basin Project at Chevron Mine in Questa, NM
In charge of recruiting craft and hourly personnel for an above-ground construction project
New Hire Orientations and Benefits Administration
Employee Relations and conflicts resolution
Responsible for hiring, rate changes and terminations
EEO Officer
Office Manager/HR Administrator January 2008 – June 2015 CA Engineering, PSC – San Juan, PR
In charge of day-to-day business operations of family owned civil engineering firm
Responsible of the following functional areas: recruiting and staffing logistics, organizational and space planning, employee orientation, employee relations, training and development, compensation and benefits administration
Processed accounts payable, accounts receivables and payroll
Reconcile accounts and resolve accounting discrepancies
Set up and administer accounts; ensuring accuracy and timeliness of data
Accountable for the development and maintenance of financial databases, computer software systems and manual filing systems
Human Resources Manager May 2009 - September 2009
Department of Transportation & Public Works - San Juan, PR
Responsible of all human resources related issues in the Directorate of Urbanism and Directorate of Community Development within Agency
Recruiting, hiring, policy recommendations, disciplinary actions, salary and benefits administration and employee relations
Handled understaffing, disputes, terminating employees and administering disciplinary procedures
Responsible of external and internal communications
Assured that employees were informed of ongoing issues, policies and agency's regulations
Employees productivity reports and conduction the performance appraisals
Compliance of all employees with Office of Ethics and Agency's requirements
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems Diana E. Ancalle, MBA Page 3 of 4
Business Support Manager May 2007 – December 2007
Torcon, Inc. – Guaynabo, PR
Responsible for the coordination of business development activities and human resources administration for construction management firm based in Red Bank, New Jersey
Coordinated and generated presentations, qualifications and proposals for potential project opportunities
In charge of the organization of corporate events for clients and employees
Prepared, gathered and analyzed information for weekly reports of business development activities in support of the marketing strategies and sales objectives
Coordinated promotional materials, presentations, participations and events
Administered human resources functions for all Puerto Rico based employees, including employee relations, recruitment, new hire orientations, terminations, benefit administration, and personnel administration
Policy design and administration, lead initiative to update Employee Manual Executive Administrator January 2003 – April 2007
CPH Engineers, Inc. – San Juan, PR
Provided high-level administrative support to Operations Manager for multidisciplinary firm, with headquarters in Sanford, Florida
Handled translation English/Spanish and vice versa
Managed invoicing and billing processes for Puerto Rico projects, accounts payable, receivable, and payroll support
Compiled and analyzed data for weekly reports
Human resources, recruiting, employee benefits, scheduled job applicants and coordinated applicant testing and pre-employment physicals
Advised managers on organizational policy matters and recommend needed changes
Assisted in introducing flex benefits program and facilitated employee meetings
Coordinated proposals, qualification packages and contracts with clients
Permitting coordination with local government agencies Executive Assistant to President November 2001 – November 2002 Dick Corporation of Puerto Rico, Inc. - Guaynabo, PR
Assisted President of a construction firm with headquarters in Pittsburgh, Pennsylvania
Increased meeting efficiency by developing meeting agendas
Maintained client relations at all levels
Performed professional level tasks requiring independent judgment, initiative and tact
Managed secretarial and administrative staff
Prioritized and assigned workload and followed up to ensure timely completion of tasks
Managed expatriate employee assignments and travel for all Puerto Rico based employees Diana E. Ancalle, MBA Page 4 of 4
Implemented procedures to reduce company travel expenses
Coordinated personnel recruitment, placements, performance evaluations and termination activities
Prepared proposals and other marketing related activities Washington Group International, Inc. – San Juan, PR August 1998 – November 2001 Office Service Administrator (Washington Group International, Inc. – San Juan, PR)
Assisted the General Manager in all administrative duties while maintaining professional client relations
Managed executive calendar, coordinated weekly project team meetings, and assisted in the development of meeting agendas to increase meeting efficiency
Supervised the administration of secretarial and clerical personnel in Puerto Rico operations
Responsible for staffing and de-staffing as requested by department/project managers
Coordinated proposals, travel and hotel reservations, prepared and managed expense reports, maintain office organizational charts, and scheduled meetings
Assembled and analyzed sensitive information, prepared reports, agendas and memoranda and ensured complete confidentiality
Administered company vehicles, and planned corporate activities Procurement Assistant (Raytheon Catalytic Inc.)
Field assignment: Substance Project at Merck Sharp & Dohme in Barceloneta, PR
Performed administrative tasks for procurement and subcontracts department in support of $250MM bulk chemical project
Requested and evaluated quotations, and purchase order
Pre-qualified subcontractors and supplier
Verified subcontractor's progress, prepared time sheets, transmittals and correspondence to subcontractors
Maintained departmental subcontract files and followed up and ensured all contracts were executed in accordance with contractual requirements Human Resources Assistant (Raytheon Catalytic Inc. – San Juan, PR)
Assisted Human Resources Manager, scheduled candidate interviews for departmental managers, conducted new employee orientations, benefits administration and enrollment, responsible of maintaining employee files updated.
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.