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San Carlos, CA ***** Oanh Tran 408-***-****

ac0ikb@r.postjobfree.com

EMPLOYMENT

Product Management Analyst Fenwick & West LLP Jan 2015 Present

Perform financial analysis and market research to support the development of new and existing products.

Create dashboards, analyze profitability, and monitor key performance indicators for products and alternative fee agreements.

Develop and disseminate actionable competitive pricing intelligence, including maintaining competitive pricing database and performing analysis using Peer Monitor, Valeo and other subscription databases.

Lead international business revenue project to examine and capture new business opportunities.

Calculate yearly rate increase for 600+ billable personnel.

Maximize profit via strategic rate proposals and negotiate rate agreements with top 50 institutional clients.

Maintain firm database of alternative fee agreements.

Maintain and develop content for internal SharePoint site as new products, pricing guides, and sales tools are launched. Current products includes Shareroom, eDiscovery Electronic Information Management, Voice & Data, and Legal Services.

Create Shareroom billing platform and train backup personnel to use platform.

Monitor and submit Shareroom billing with an average $1M of charges annually.

Collaborate with other departments to leverage firm wide data for new product development or pricing databases.

Educate firm towards transitioning from hourly billing to value added billing and pricing. Accounts Receivable Analyst Medallia May 2014 Dec 2014

Handled large volume of US and international billing and collections.

Recognized revenue and allocated payments from clients.

Reconciled and balanced month end and quarterly reports.

Assisted with implementation of new Enterprise Resource Planning software.

Reviewed accounts with auditors quarterly.

Billing & Collections Coordinator II Fenwick & West LLP July 2009 May 2014

Worked with 14 partners to handle their large dollar billing and collections.

Performed multi million dollar financing wire transfers.

Allocated payments from clients and vendors.

Prepared estimates, budgets, and forecasts.

Tracked budget and communicated to all levels within the firm along with clients.

Developed Shareroom product with Product Manager and managed Shareroom billing.

Headed Client Engagement Database and trained users to maintain their client engagement terms. Int'l Executive Services Intern KPMG LLP Jan 2009 May 2009 Project Assistant Intern Merrill Lynch Jun 2008 Aug 2008 EDUCATION

B.B.A. Baylor University Sept 2005 Dec 2008

Double major in Finance and International Business; graduated in 3.5 years with internship and study abroad Study Abroad Yonsei University Sept 2007 Dec 2007

Studied International Business and Korean culture and language PERSONAL INTERESTS

Volunteered as front desk staff for the non profit West Valley Flying Club from September 2009 to June 2015.

Volunteers at Rebuilding Together, Random Acts of Flowers, San Carlos Library, and others.

Table tennis and travel mile enthusiast.

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