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Manager Care

Location:
United States
Salary:
$15.00 per hour
Posted:
May 27, 2017

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Resume:

Cynthia Siler-Stubbs

**** ****** *** **** ******, Mo. 64062*816-***-***** ac0ij6@r.postjobfree.com

Objective

To obtain employment that will challenge and provide growth opportunities for my career.

Education

PENN VALLEY COMMUNITY COLLEGE

Certificate in Community Health Worker – January, 2016-May, 2016

Certificate in Mental Health First Aide- July, 2016

Certificate in Care Connect CHF Program - December, 2016

MAPLE WOOD COMMUNITY COLLEGE

ASSOCIATES DEGREE IN BUSINESS MANAGEMENT- SEPTEMBER, 1997 TO MAY, 2000

Skills & Abilities

MANAGEMENT

Supervised Group of Transitions of Care Team. Duties were training, scheduling, creating curriculum, overseeing of everyday operations, while establishing community connections for resources to provide patients programs.

Writing Skills

Curriculum for new employees and continuous education of Transitions of Care Program.

Created training and curriculum for daily scheduler.

Created Conduciveness training for all facilitators in Transitions of Care Program.

Continuous trainings for Coaches under my supervision.

Presentations to various healthcare providers

Public speaking to various organizations, to inform of TOC program, and our responsibility to their organizations.

Program lowered readmission rates to surrounding hospitals by 15%, until funding cuts ending program in 2016.

COMMUNICATION

Taught Communication skills; Written and Oral skills to provide continuous training to employees for improved scope of practice.

Provided weekly trainings for areas of daily operations.

Wrote proposals and participated in grant writing process for the non-profit organization.

JOB HISTORY

Transitions of Care Field Supervisor and Training coordinator

KANSAS CITY QUALITY IMPROVEMENT CONSORTEUM (KCQIC)

Promoted May, 2015-Present

Supervisor of Transitions of Care Team:

Providing the training necessary to further employee’s performance.

Providing field and documentation support for Coach’s daily responsibilities.

Monitored Field Coach’s visits for training opportunities, to provide feedback and further educate for best practices for the patient experience.

Monitored Community resources availability to provide the patient with best resources.

Monitored Oral and Written skills thru documentation of Field Visits, provided by the Field Coaches.

Provide continuous field, phone and weekly trainings and support for Field Team under my supervision.

Solicitation of community awareness of programs offered, providing growth Opportunities for the organization.

Prepared detailed information for the State, and County levels.

Develop individualized training for Field Coaches, to enhance the Coach Skills in the field.

Maintained relationships with county and state resources for better patient experience.

Field Coach for Transitions of Care – June, 2014-May, 2015

Providing information to patient to prevent readmission to the hospital, and connect them to the resources in their area.

Patient Advocacy; Helped the patient develop plan of action for future occurrences.

Maintained communication with the patient on a weekly basis, to provide additional services and resources.

Reported data to the hospital care team for better patient communication.

Provided wellness program for individual needs of patient.

12/11-06/14-New Mark Care Center

Activity Coordinator

Create Activities calendar for 33 bed unit within Care Center, to meet the competency skills of the patient.

Orchestrated activities to meet the various needs of patient’s level of competency.

Maintained and wrote Care Plans for a unit of 33 on a weekly basis, with compliance to state regulations.

Wrote Care Plans for New Admissions, and maintained necessary data to orchestrate instructions per care plans.

Socialize, facilitate group activities to provide stimulation to patients that do not meet the State’s expectations for activity guidelines.

Document and record activity levels for unit.

Maintain working relationship with Care Center staff for physical and mental changes that may not be apparent in day-to-day operations.

Gathering information for accurate record-keeping.

Recording family visits, to insure States Guidelines are met.

09/2001-12/2010

Kansas City Kansas School District

Para educator/Long term Substitute for Special Needs Students

Modify assignments to meet level of student’s understanding to meet IEP Goals.

Create assignments to meet IEP Goals.

Maintain discipline in the classroom setting.

Supervise students to and from classes and activities.

Create Study guides to insure understanding of curriculum.

Tutor students to maintain IEP Goals

Record keeping of student’s progress.

Maintain communication with Student’s case manager.

Report shortcomings and problem solving with case manager.

Keep records of grades and help organize student’s plan for success.

Metal detector monitor for entire time at school district.

Additional Skills:

Working knowledge of Microsoft Word. Power point, and Excel

Public Speaking experience

Group Facilitator experience

Active Member of the CHW Forum

Active Member of Capacity Building Committee for state approved CHW Curriculum



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