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Customer Service Administrative Assistant

Location:
Tomah, WI, 54660
Posted:
May 26, 2017

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Resume:

Tressa Ryann Poirier

*** ******** ***, *****, ** 54660

608-***-****

ac0ihn@r.postjobfree.com

Objective: My objective is to gain full time employment with a company where I can use my education and skills to attain a career where I am able to help others.

Skills:

Customer Service

Microsoft Office: Word, Excel

QuickBooks

General office management and administration duties

Debt consolidation service

Employment History:

Tomah Area School District November 2015 to Current

Substitute Teacher Tomah, WI

Following the sub plans as given from the classroom teacher

Following district wide policies with regard to discipline

Maintaining a positive and productive learning environment for students

Substitute Special Education Teachers’ Aide

Following the sub notes as given

Helping the classroom teachers to maintain a positive and productive learning environment for all students, focusing usually on those who are special needs and may need one on one assistance in the classroom setting.

Poirier Household April 2007 to November 2015

Stay at Home Mom to (eventually) Four Children Tomah, WI

Three Bears Lodge Convention Center June 2006 to April 2007

Sales and Events Administrative Assistant Warrens, WI

Customer Service

Answered phones

Maintained positive first contact with walk-in clients

General office management and administration duties, including faxes, copies, and information searches

Updated computer systems with client needs and requests

Organized paperwork for meetings with staff prior to events

Handled all alcohol orders for events: taking inventory, placing orders, assisting delivery drivers, forwarding invoices to the Accounting Department, and maintaining Excel spreadsheets to track sales.

Occasional on site event coordination when multiple events were taking place

Tressa Ryann Poirier

515 Glendale Ave, Tomah, WI 54660

608-***-****

ac0ihn@r.postjobfree.com

Affordable Mortgage October 2005 to May 2006

Office Manager for Sparta Office Tomah and Sparta, WI

Administrative Assistant for Tomah Office

Customer Service

Answered phones

Maintained positive first contact with walk-in clients

General office management and administration duties, including faxes, copies, and information searches, tax liens, and title searches

Updated computer systems with client needs and requests

Organized paperwork for financial meetings with clients

Coordinated with clients to pay off debts and improve credit scores

Coordinated with creditors and collection agencies on behalf of clients to negotiate payoff and settlement amounts

Assisted mortgage brokers with any requested tasks

Scheduled appointments for clients with brokers

Education: High School Diploma from Tomah Senior High School, Tomah, WI

Bachelor of Arts Degree from the University of Wisconsin Stevens Point

Major: Mass Communications, Interpersonal Relations Emphasis, December 2003

References: Available upon request.



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