Customer Service Administrative Assistant
Resume:
Tressa Ryann Poirier
*** ******** ***, *****, ** 54660
*******@*****.***
Objective: My objective is to gain full time employment with a company where I can use my education and skills to attain a career where I am able to help others.
Skills:
Customer Service
Microsoft Office: Word, Excel
QuickBooks
General office management and administration duties
Debt consolidation service
Employment History:
Tomah Area School District November 2015 to Current
Substitute Teacher Tomah, WI
Following the sub plans as given from the classroom teacher
Following district wide policies with regard to discipline
Maintaining a positive and productive learning environment for students
Substitute Special Education Teachers’ Aide
Following the sub notes as given
Helping the classroom teachers to maintain a positive and productive learning environment for all students, focusing usually on those who are special needs and may need one on one assistance in the classroom setting.
Poirier Household April 2007 to November 2015
Stay at Home Mom to (eventually) Four Children Tomah, WI
Three Bears Lodge Convention Center June 2006 to April 2007
Sales and Events Administrative Assistant Warrens, WI
Customer Service
Answered phones
Maintained positive first contact with walk-in clients
General office management and administration duties, including faxes, copies, and information searches
Updated computer systems with client needs and requests
Organized paperwork for meetings with staff prior to events
Handled all alcohol orders for events: taking inventory, placing orders, assisting delivery drivers, forwarding invoices to the Accounting Department, and maintaining Excel spreadsheets to track sales.
Occasional on site event coordination when multiple events were taking place
Tressa Ryann Poirier
515 Glendale Ave, Tomah, WI 54660
*******@*****.***
Affordable Mortgage October 2005 to May 2006
Office Manager for Sparta Office Tomah and Sparta, WI
Administrative Assistant for Tomah Office
Customer Service
Answered phones
Maintained positive first contact with walk-in clients
General office management and administration duties, including faxes, copies, and information searches, tax liens, and title searches
Updated computer systems with client needs and requests
Organized paperwork for financial meetings with clients
Coordinated with clients to pay off debts and improve credit scores
Coordinated with creditors and collection agencies on behalf of clients to negotiate payoff and settlement amounts
Assisted mortgage brokers with any requested tasks
Scheduled appointments for clients with brokers
Education: High School Diploma from Tomah Senior High School, Tomah, WI
Bachelor of Arts Degree from the University of Wisconsin Stevens Point
Major: Mass Communications, Interpersonal Relations Emphasis, December 2003
References: Available upon request.
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