Customer Service Associate
Resume:
Irving, TX *****
316-***-**** (Cell)
Cheryl Johnson
Objective
To secure a position with a growing company where I can utilize and advance my customer skills and knowledge.
Experience
May 2017-Present Amazon Haslet, TX
General Laborer
Load and unload manufacturing equipment
Organize and load pallets to prepare for shipment
Assist where needed in the warehouse
May 2016-Feb 2017 Protection One Wichita, KS
Collection Representative
Provided customers service on an outbound dialer
Respond in a timely manner to delinquent customer accounts
Provide and setup payment arrangements to customers as needed
March 2014-Feb 2016 T-Mobile Wichita, KS
Customer Service Associate
Support inbound customer calls and answer general questions
Resolved technical issues and up sale existing customers
Adhere to sales quota and timed call limits
Jan 2013-Nov 2013 Convergys Wichita, KS
Customer service associate
Support inbound customer calls and answer general questions
Sale bundle service package including internet, cable, and phone
Served as a third party verifier for AT&T
Nov 2013-April 2012 Sodexo Wichita, KS
Cafeteria Support Staff
Responsible for daily meal preparation
Responsible for training new employees
Assisted with cleaning, stocking, and managing catering events
May 2007-May 2009 Village Inn Wichita, KS
Waitress
Served/greeted customers to their request
Experienced with face to face interaction with customer
Fast paced environment
Education
2009 Graduated from South High School
Attended Coffeyville Community College
Major: General Business
Related Skills
Detail oriented, works well with minimal supervision, well regarded for interpersonal, written, and oral communication, demonstrates ability to acquire and apply knowledge rapidly
References Available upon Request
References
Victoria Irving
ac0ifa@r.postjobfree.com
Terika Chambers
ac0ifa@r.postjobfree.com
Morgan Boyd
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Logan Dallas
ac0ifa@r.postjobfree.com
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