TIMOTHY L. KELLY

*** ******* ******

Quincy, MA *2170

857-***-****

ac0id3@r.postjobfree.com

PROFILE: Responsible and diligent worker who is skilled and experience in the customer service, management and painting fields; Unites States Veteran looking for an opportunity to advance my skills.

WORK EXPERIENCE:

Customer Service Over ten years of experience working in the customer service field; supervised a successful painting business; communicated with customers to present options, understand needs; and plan projects; developed and maintained positive relationships with clients; supported staff to finish assignments on time; listen and responded appropriately to the concerns of clients and employees.

Management Over ten years of experience managing a successful painting business; responsible for managing two-three men crews; completed administrative tasks such as invoicing, employees timesheets, and payroll; handled monetary transactions; assigned work duties; managed supplies and equipment to minimize waste.

Painting Over ten years of experience working in the painting business; interior and exterior painting; performed contracting, customer service, and labor recruiting; provided estimates and purchased materials and equipment; setup staging, tape, and protecting sheeting; completed painting assignments to customer satisfaction; wrote and enforced employees rules and policies toward customers.

PROFESSIONAL TRAINING:

Sep. 2016 – Nov. 2016 Customer Service & Computer Skills Training

Project Place Boston, MA

Professional Certification in Customer Service & Sales from the

National Retail Federation Foundation (NRFF)

WORK HISTORY:

Sep. 2014 - Present Warehouse Worker

Kennison Associates Boston, MA

Oct. 2012 - Aug. 2014 Veteran Representative Assistant

National Asian Center Boston, MA

Jan. 2001 - Sep. 2012 Owner/ Supervisor

T. K. Painters Chicago, IL