Edmund V. Pax

Austin, TX • 913-***-**** ● ac0ic8@r.postjobfree.com ● https://www.linkedin.com/in/edpax

Successful training and development manager with extensive experience in instructional design and delivery, program management, interactive-multimedia instruction in various industries such as energy/utility, military, security, research, and sales/call center customer service. Effective leader and problem solver, able to achieve effective results on time and under budget in a fast paced environment. Key skills include:

Training Management

Project Management

Program Management

Change Management

Train-the-Trainer

Multimedia Training

Organizational Development

Workforce Planning

Organizational Needs Assessment

ROI Calculations

Executive Coaching

Technical Writing (SUM)

Contact Center Operations

Field Applied Research

Learning Management Systems

Career Highlights

Produced lesson plans, new training processes for technical upgrades and computer system requirements and trained over 400 operators ahead of the limited lead time, shortening the implementation schedule by four months. (Lockheed Martin Technical Services, Senior Technical Trainer)

Led two action teams to submit 12 contracts within a 14 month period, 5 of which were awarded $1.7M with the remaining 7 proposals under review for a total of $2.6M over 24 months. (Northrop Grumman Corporation, Program Manager)

Developed curriculum for Maximo and SAP transition projects in Health, Safety and Environment programs in several natural gas and electric companies within 4 months at a savings of $1M annually for roll out program. (The Mosaic Company, Senior Training Consultant)

Professional Experience

MacAulay-Brown, Inc, and Camber Corporation, Fort Hood, TX (May 2016-Present)

Instructional Designer

Collaborate with subject matter experts to develop training materials for a digital intelligence gathering system for the U.S. Army. Update and develop curriculum and course materials as software upgrades occur. Produce lesson plans, programs of instruction, and individual task analysis reports in the Training Development Capability (TDC) database.

The Mosaic Company, Seattle, WA (Oct 2012-Jan 2016)

Senior Training Consultant

Consulted stakeholders on gap and needs analysis to determine training programs and curriculum development for natural gas and electric companies. Delivered training programs and workshops requested by stakeholders. Consulted stakeholders in SAP and Maximo enterprise resource planning upgrades.

● Developed learning objectives specific to training needs and assisted instructional designers in the development of presentation material, practice activities and job aids for a new technician training program.

● Managed a team of instructional designers to revise an entry-level program of instruction with training aids, instructional materials, and practical exercises designed to improve the safety of the technicians in the field.

Northrop Grumman Technical Systems, Fort Leavenworth, KS (Mar 2004-Oct 2012) Program Manager

Conducted research, analysis and product development support for the Army Research Institute programs of study in behavioral studies and human resources development. Increased business by developing proposals for training development and HR research projects. Managed a team of 6 subject matter experts and investigators, with a $380K annual budget and a nationwide territory.

● Chaired the formative evaluation workshop to over 40 senior stakeholders. Facilitated the discussions of possible improvements to the training product. The 2 day workshop resulted in over 20 improvements to the product thereby decreasing production time by 2 months.

● Led mission-critical action team to prepare high level briefing to address how contract would be executed over the lifecycle. Government officials approved the presented approaches, resulting in the contract producing an annual profit of $280K.

● Directed the actions of a contract modification team to re-write and restructure the contract to meet the modification requirements. Team produced the revised contract five days ahead of schedule and won the contract with an additional profit of $131K during a four month period.

● Developed four interactive web-based training management tools that improved implementation of complicated training interventions by 45%. Resulting best practices for training were noted as being useful by 90 percent of the respondents.

Technical Training Team Lead

Managed a team of 10 training developers and trainers, executing two training programs for the U.S. Army digital battle command systems. Used a blended learning approach of instructor-led, hands-on training driven by scenarios.

● Established project plan that addressed risks, timelines and budget constraints linked to project deliverables and funding of tasks, resulting in two blended learning programs implemented 12 months ahead of schedule that saved $250M annually.

● Managed a team of digital systems integration specialists with a focused goal of developing and implementing two courses to meet organizational objectives delivered 12 months ahead of schedule.

Senior Technical Training Developer

Primary team member that developed Training Support Packages for battle staff integration training in the Army Battle Command System 6.4 software.

● Implemented training materials on the organization website displaying interactive steps that improved mid-level management training development processes by 30%.

● Developed storyboards and scripted situations that drove staff section interaction drills in an exercise cell. The training increased effective staff interactive processes by 30 percent over similar exercises used in the past.

Lockheed Martin Technology Services, Fort Hood, TX (1999-2004)

Senior Technical Trainer

Conducted digital/networked training. Developed curriculum and lesson plans for two digital systems.

● Produced a system transition plan that included revisions of lesson plans and new training processes for technical upgrades and developed a strategic plan of action to incorporate a new system into the organization’s technical curriculum.

● Spearheaded marketing plan for two new digital systems courses that highlighted pertinent information about the courses on organizational websites, which resulted in 2 years’ worth of registered student attendance within 2 months of the implemented marketing plan.

Technical Training Development Specialist

Developed and implemented six skill-retention training programs three months ahead of schedule that instructed ways to mitigate technical skill decay for an upgraded computer system that reduced the retraining cycles for the system, saving the organization $800K annually.

Computer Sciences Corporation and EER, Systems, Inc., Fort Hood, TX (1996-1999)

Technical Trainer

Managed the turnaround of training projects that were behind schedule to be at or ahead of levels by 5% to 15%.

Prior Professional Experience

Military Intelligence & Civil Affairs Officer, U.S. Army and Army Reserves

Education

Ph.D., Education, Training and Performance Improvement, Capella University (Minneapolis, MN)

M.A., National Security Studies, California State University (San Bernardino, CA)

B.A., History and Political Science, Howard Payne University (Brownwood, TX)

A.A., Political Science, New Mexico Military Institute (Roswell, NM)

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