STEPHEN HONAN

***** *. ****** ****, ***********, IL 60154, United States

Email: ac0ian@r.postjobfree.com Telephone: +1-708-***-****

MANAGEMENT – LEADERSHIP – SAFETY – MOTIVATION – PRODUCTIVITY-IMPROVEMENT- LEAN – 5S – JIT -PROJECT MANAGEMENT - TIME MANAGEMENT – TEAM DEVELOPMENT - ROOT CAUSE ANALYSIS

Professional Profile

A resourceful, adaptable and solution-focussed operations and production manager, with over fifteen years’ experience. Approaches tasks logically and analytically, and possesses strong leadership faculties, renowned for motivating personnel and equipping them with the skillset necessary to perform to the highest of standards. Self-motivated, with a proven track record of achieving productivity improvements via the implementation of effective business strategies. Drives teams towards company performance targets, while encouraging effective teamwork. Demonstrates outstanding communication and interpersonal skills, as well as an ability to form and maintain relationships.

Objective

Presently seeking a challenging new position as an operations or production manager that demands use of the skills gained in previous roles while offering the potential for further develop professional growth.

Career Summary

Assistant Operations Manager, Network Global Logistics, New Lenox, IL (E-com) 5/2016 - 9/2016

Provided customer support for a value-added e-commerce distribution warehouse operation while managing inbound and outbound orders; managing value-added service reporting within multiple business segments

Overseen the implementation of strategic schemes to improve efficiency and productivity

Was responsible for reconciling discrepancies for receiving, returns and inventories

Responsible for implementing a plan to relocate several customer’s product to a new offsite location

Inaugurated special project objectives to improve efficiency; motivating personnel to meet objectives and deadlines

Introduced continuous improvement strategies while maintaining core values; ensuring the company is developing

Utilised coach, cross training associates to drive efficiencies and productivity

Tasked with financial reporting and customer SLA billing

Used mathematical formulation to develop key measurements

Operations Supervisor, CEVA Logistics, Chicago, IL (Rail Services) 11/2014 - 7/2015

Managed the Chicago Locomotive Fuel and Servicing division; Overseeing twenty-four-seven frontline customer communications and support, while managing core metrics

Lead a team of personnel and delivering the motivation and encouragement necessary to meet goals

Was directly responsible for the creation and implementation of strategic schemes to maintain and enhance productivity within the Service Level Agreement

Improved company procedures in support of organizational targets; monitoring adherence to company policies

Also responsible for P&L and regulatory reporting; responsible for DOT regulatory compliance and reporting

Allocated work to personnel and ensuring prioritization of tasks to achieve optimal productivity

Managed the payroll and employee schedules; scheduling equipment maintenance

Recruited, interviewed, selecting and hiring employees

Had directly accountable for the company’s adherence to health and safety and environmental regulations

Maintained a lean based focal point with an emphasis on core values

Warehouse Supervisor, Source Interlink, McCook, IL (Magazine DC) 6/2005 - 5/2014

Overseen union and non-union employees within inbound and outbound departments, leading personnel to meet and exceed company targets in a fast-paced, pressurised magazine distribution centre

I identified areas for improvement and implementing the processes necessary to improve efficiency

Managed 130 to 54 direct reports while the business was down trending

I achieved a head count reduction of 16% by evaluating personnel’s individual strengths and employing their services in a more efficient manner

Lead and directed maintenance staff on equipment repair and PM operations

Was directly responsible for organizing and managing UPS pick, pack, invoice and shipment

Developed standard operating procedures in line with company targets, safety policies and best warehouse practices

Overseen employees within an automated pick to light lines with robotic arm stackers

Increased production by 3% by developing and inaugurating cross training and team building strategies

Chairing staff meetings to confer on areas for improvement and all relevant company issues

Worked with staff in critical departments to identify problems, implement procedures and formulate result-driven expectations; successfully implementing a 5S program

Incorporated schedules while manging workflow; responsible for stock inventory control; delivering a clean workplace

Was tasked with ensuring personnel’s awareness to health and safety and environment regulations

Collaborated with AR and the accounting department to discuss and resolve customer’s credit issues

Supervisor, Chas Levy, Chicago, IL (Magazine Distribution Center) 1/2003 – 6/2005

I was responsible for executing strategic planning to identify and reduce uneconomical procedures to improve the bottom line and enhance operations

Sustained a lean, effective workflow environment; revising productions schedules in line with department changes

Recruited employees and providing the training and knowledge necessary to perform to the highest standards

Implemented innovative coaching and team building practices to improve company productivity

Enforced compliance with health and safety regulations, and promoting a safe working environment

Achieved a 70% reduction in overtime payments by reorganizing the workflow

Developed output measurement strategies with the aim of achieving continuous improvement initiatives

Employed JIT (Just in Time) procedures, resulting in a sharp increase in customer satisfaction

Production Supervisor, Mail Well, Chicago, IL (Envelope Manufacturer) 7/2000 – 2/2002

Managed and overseen multiple production departments in a fast-paced manufacturing environment

Ordered safety supplies, allocating work to personnel, scheduling production orders

Acting as the first point of call for the solving of a wide range of complex issues; ensuring efficient delivery

Was directly responsible for all second shift production activities across eight departments

Reduced operating expenses by 1.5% as leader of the waste reduction program

Increased production volume by 2% by employing a wide range of improvement procedures

Inaugurated weekly safety meetings to ensure a safe environment; training staff in areas of health and safety

Utilized numerous strategies such as Lean manufacturing, Kanban, JIT, Continuous Improvement and Kaizen

Chairing regular plant safety meetings and ensuring compliance with OSHA & FDA.

Was responsible for production reporting and for personnel’s adherence to production schedules

Education

Joliet Junior College, Joliet, IL, 63 credit hours completed towards earning an AA in Business.

Completed PMP/CAPM Certification course study for Exam 2017.

Lean Six Sigma Green Belt certification 2017

ITIL Foundations certification. 2017

Further Skills

Software: Wolin; Putty; MJ; MagVision; RouteVision; Perfect Pick; Fulfilment management; Perpetual Orders Management and Ontyme automation (proprietary software used as WMS), Warehouse based software .

Completed Micro Train course work for MS projects level 1, level 2, management course.

IT Proficiency: Microsoft Office: Excel, Outlook, Word, Windows; MS Lync

REFERENCES ARE AVAILABLE ON REQUEST

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