Sushil Singh

**** * ***** *****, ******* AZ ***98; Phone: 480-***-****, email: ac0i8v@r.postjobfree.com

Summary: Years of extensive experience in managing operations and administration departments. Although skilled in various facets of Human Resources and administration, my particular strengths are defining organization requirements and processes to best align the organization with the business strategy. I am adept in managing organizational change in traditional work environments, including benefits, recruitment and staffing, policy and procedure development, immigration, employee relations and strategic planning.

HR SKILLS

HR Department Startup

Employment Law FMLA/ADA/EEO/WC

Mediation & Advocacy

HR Policies & Procedures

Staff Recruitment & Retention

Employee Relations

Benefits Administration

US Immigration

HR Program/Project Management

Orientation & On-Boarding

HRIS Management

Training & Development

Performance Management

Organizational Development

Professional Experience:

Senior Manager, Human Resources Solugenix Corporation, CA, AZ

November 2004- Till date

Serve as integral part of executive leadership team for U.S. based operations to oversee the Human Resources, admin and finance departments at Solugenix. Responsibilities include but are not limited to managing a team of HR and Admin professionals to manage employee relations, implementing and overseeing the processes for on-boarding and off-boarding, compliance, general administration, benefit administration, policies and processes, visas and permanent residency, payroll, performance management and training and development.

Advise senior executive leadership on all HR and employee relations issues. Train and coach managers on key HR matters like hiring and firing, succession planning, Performance Management and mandatory trainings for Team Leads. Monitor and ensure program compliance, effectiveness, and cost controls.

Train and mentor team members to ensure productivity, performance and how to maintain the SLA’s at all times, identifying issues and resolving them, identifying areas of improvement and traiSening needs for the team to help them be successful in their role.

Key Results:

Played a key role in ensuring the successful transition of all the employees from the parent company due to spin off. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Reduced benefits costs by 10-15% annually by reworking the plan, bringing in competition between brokers and not compromising on the existing benefits

Developed highly effective marketing/recruitment strategy; instituted formal recruitment and interview training programs and streamlined on-boarding processes

Instrumental is setting up offshore support team, recruited and trained back office support staff from offshore to add value to the support team and keep the costs low.

Played a key role is setting up and managing the Canadian entity, responsible for setting up policies, processes, payroll and immigration for Canadian entity

Senior Manager-Staffing Services i-flex Solutions Inc, New York

January 2003-November 2004

Managed a team of Recruiters for sourcing and staffing of qualified Technology professionals for financial industry clients. Responsible for evaluating new vendors, contract closures, process and compliance for all vendor recruitment. Developing recruiting strategies to identify qualified candidates utilizing various recruiting tools. Evaluating candidates’ strengths compared with clients requirements, negotiating wage rates and other terms and conditions of employment with candidates.

Key Results:

Developed the process for hiring vendor resources, added new vendors to bring in competition and monitored compliance issues. In 9 months, hired 110 vendor resources and thus helped sales to meet their targets in the shortest possible time

March 1998 to December 2002 –Silverline Technologies Inc, Seranova Inc and Intelligroup Inc (Evolved with the same company in the IT industry through spin-offs, mergers & acquisition) The company shut down its operations in December 2002.

Manager – Human Resources Silverline Technologies Inc, New Jersey

(Silverline Acquired Seranova Inc)

Jan 2002 – December 2002

Responsibilities included handling employee relations, HR administration, compensation, new-hires, separations, training and development, compliance under employment law, immigration, policy formulation and administration, overseeing benefits administration, employee hiring/dismissal, staffing, and performance evaluation decisions. Worked with managers and employees on issues related to performance and policy interpretation and assist with preparation of performance documentation (written warnings, terminations, etc.) and the coaching of Managers in how to successfully conduct a performance conversation.

Key Results:

Foster a teamwork/open-door environment conducive to positive dialogue across the organization.

Strengthened relationships with functional departments, making HR a strategic partner in process development, staffing, and employee relations.

Collaborated with corporate team and helped making changes to employee manual covering issues including disciplinary procedures, policies and benefits information.

Manager –Resourcing Seranova Inc, Phoenix AZ

(Spin off from Intelligroup Inc)

Dec 2000 – Dec 2001

Responsibilities included staffing of all on-site and offshore requirements for new and on-going projects. Maximized utilization of existing resources in projects. Responsible for sourcing need based recruitment for full time positions as well as subcontracting positions. Directly and in collaboration with hiring managers developed recruitment strategies to effectively meet the staffing needs of the company.

Head – Employee Relations Intelligroup Inc, Hyderabad, India

Mar 1998 to November 2000,

Responsibilities included building up the Employee Relations Team and ensuring the accountability and efficiency of the Employee Relations executive team, time bound completion of problem resolution, coordinating and enforcing systems, policies and procedures. Handled US HR functions from offshore.

Key Results:

Intelligroup Inc started a pilot project of introducing an employee relations team from offshore to help coordinate employee issues and manage retention. As a head of this team brought the issues down considerably and also implemented policies and processes in collaboration with US team to manage HR activities from offshore.

Devised creative and cost-effective incentive and morale-boosting programs that increased employee satisfaction and productivity.

Head Customer Care JT Mobiles Ltd, Hyderabad, India Aug 1996 – Feb 1998,

Responsibilities included customer care, dealer support, sales, accounts and general administration. This was a startup company as cell phones were being introduced to India. Was instrumental in putting the processes and team together to set up the department and run it successfully.

EDUCATION

Master of Science- Botany Honors, University of Rajasthan, India University 3rd position

Bachelor of Science-Major Botany, Zoology Subsidiary, University of Rajasthan, India, University 2nd position

Professional Affiliations

Society for Human Resource Management (SHRM),

Professionals in Human Resources Association (PIHRA) – Orange County Chapter

Systems Used:

SAP-HR module

ADP-PayExpert

ADP-Workforce Now

ADP-PC Payroll for Windows

Timerewards (ezwebtime)-Time and Expense.

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