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Data Entry Customer Service

Location:
Brampton, ON, Canada
Posted:
May 28, 2017

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Resume:

NASIM ADATIA

*** ********** ***** ***, ******, ON K1W 0B7 Telephone: 613-***-**** Email:

ac0i3z@r.postjobfree.com

* * * * *

PROFILE

Seeking clerical/data entry work in an office environment that will utilize my skills. A highly self-motivated and goal oriented individual who is committed to pursuing a career in a demanding environment where my reliability and attention to detail are the accepted standard. SKILLS & ABILITIES

Data Entry, Filing, Reception and use of multi-line phone systems, Preparing Correspondence (electronic and physical: memos, briefs, reports, emails) and packages, Data Entry, Email, Organizing Meetings, Preparing Minutes, responding to request for office supplies, Ordering Supplies, Coordinating travel arrangements and booking meeting and conferences (including transportation, lodging, rentals, visit clearance requests), Managing the flow of Incoming/Outgoing Mail (hardcopy and electronic), Greeted visitors, Responded to inquiries and requests for information from managers, staff and clients.Team player; Committed; Multi- tasking; Independent; Detail-Oriented; Reliable; Problem solver; Punctual; Organized PROFESSIONAL EXPERINCE

Library and Archives Canada Oct 12, 2016 – May 11, 2017 CEF Digitization Project

Arranging and coordinating sources of information, preparing and printing lists of material and barcodes to go between each file from Excel database to be sorted.

There are three procedures in sorting – BancTec, Fujitsu, Contex

Straighten each document and the corners very carefully for BancTec, check for conservation, flags needed, and remove staples if there are any, threats.

Ensure imaging activities are conducted in a consistent and systematic manner through the use of standardized procedures, following a controlled methodology and terminology for digitization services business processes.

Quality controlling the work for sorting, an error corrected in sorting might take 10 seconds, but an error that could have been fixed in sorting, but is identified during scanning or the quality control process might take 5 minutes or more to correct so accuracy is very important.

If missing file, double check the box. Circling-slash on all three cover sheets and note the missing sequence on the box list. Emailing coordinators immediately.

Researching internal and external sources to resolve difficult problems in processing or conformance if the original photocopies are in the file, putting the copy in the envelope, and sorting the original for scanning. If the original photocopy is not there in scanning then check online database first.

If it is a manila folder or mentions the VC (Victoria Cross), then checking the database to see if the originals have already been digitized if so, then it does not need to be sort and needs to place in the envelope.

Always using the cart, place the file folder or document to get the answer from someone.

If it has unique historical information and wasn’t created by the archives, and does not have personal information more recent than 50 years ago then needs to be place in an appropriate pile based on condition.

If it does not meet all three conditions, it needs to be place in the envelope.

Applying quality control guidelines to verify compliance

Update and maintain tracking or reporting tools

Consulting with Project Coordinators/Managers as needed by using Outlook to e-mail

Reporting daily performance activities on SharePoint software. NASIM ADATIA

100 Whispering Winds Way, Ottawa, ON K1W 0B7 Telephone: 613-***-**** Email: ac0i3z@r.postjobfree.com

2 P a g e

HLS, Nepean

Office Clerk 1 week

Helping the supervisor in her paper work

Photocopying the receipts of all the drivers according to mileage how much fuel they use to deliver laundry for all the hospitals in Ottawa and all the hotels in Ottawa and Quebec. Finally Fax to Ryders for tax purpose.

Statistic Canada, Gatineau 04/05/16-05/08/16

Document Preparation: Prepare documents for scanning – Temporary

Opening 2As envelopes for census forms and pulling them out.

Straighten each form and check for attachment, transcription, staples, threats or needs to be tapped if needed

Count each batch of 50 total of 300 forms and separate putting pink paper in between with the barcode

Each box has to be barcoded labelled, initialed and goes for scanning

Quality control and production is very important.

Opening 2A-L and 2A-R forms and check for attachments or transcription:

Create batches of 10 and separate each batch putting pink paper with barcode. 5 batches must go in a box labelled and initial it.

Collective to be checked and put in box with 6 batches and labelled and the follow the instructions

Those form are gone for transcription or attachments has be done according to the instructions given by the supervisor

Moved for Data Entry position. Entering data of census form from the image as it is provided. Passport Canada 03/01/16 – 31/03/16

Data Entry Clerk – Temporary

Opening reviewing agent folder, NPS or MPS and opening the inbox of the date required

Entering data for the above applications and their profile from the hard copy applications

Entering guarantor's information and verifying all information given

Conducting searches if the information or address that is not clear in the application

Scanning all IDs for passport applications (i.e. citizenship card, birth certificate, driver's licence, etc.). Crop the photograph and center it properly.

Scanning photographs of applicants, and editing them for printing. On average, about 60 to 70 applications were done per day

Compiling all documents into a folder and seal it for examiner’s review Elections Canada 09/10/15 – 19//15

Data Entry Clerk - Temporary

Entering alphabetic, numeric, or symbolic data from source documents following a predetermined format;

Receiving and registering Application Forms, records and other documents for data capture;

Verifying accuracy and completeness of data prior to supervisor’s check;

Proof reading applications that has already been entered by other associates, verifying and approving or send to GEO or CO department for correction

Working in an automated environment;

Working under pressure and meeting tight deadlines;

Working in and contributing to a team; and working overtime with little or no notice NASIM ADATIA

100 Whispering Winds Way, Ottawa, ON K1W 0B7 Telephone: 613-***-**** Email: ac0i3z@r.postjobfree.com

3 P a g e

Health Canada 08/2015

Working with sensitive medical records of the patients. Separating foreign and Canadian medical records and counting and entering the data into excel for other staff to look at it or share.

Filing medical records in alphabetical order. Faxing and scanning the records as necessary. Work in a team or contributing to a team in a busy environment. Walmart Canada – Lincoln Fields 10/2014 – 07/2015

OTC/Pharmacy Customer Service Specialist – Part time

Retrieve patient’s profile for pick up prescriptions

Getting the prescriptions from the draw and scanning and handling cash

Taking care of Over the Counter prescriptions and serving customers with their needs

Communicating well with the customers and Pharmacy Manager and the team

Directing customers to the right products require or get assistant from the pharmacist

Working in a team with Pharmacists and Pharmacy Technicians

Organizing, checking expiry date and verifying all the mediations on shelves to ensure proper order

Zoning all the medications or drugs on shelve

Service Canada – Passport Office 06/2013 – 07/2013 Receptionist/Caller

Calling the applicants and verifying their application regarding their birth place and date of birth and informing that the fees has gone up since July 1, 2013 for 5 years and 10 and get their decision.

Processing the application if they have credit card number is on application or by money order. Shoppers Drug Mart – Vanier 05/2013 – 06/2013

Pharmacy Assistant

Filling prescriptions checking expiry dates, DIN/verify drugs, dosage/strength and narcotics/controlled drugs ID numbers

Receiving and verifying written prescriptions or refill requests

Assisting patients by answering questions or referring patients to the pharmacist

Organize stock both generic and brand medications, creams, gels, ointments, suspensions

Compounding, weighing and measuring; mix suspensions

Enter prescriptions to clients profiles – new or profiles that already created

Attend to refills and verify insurance and co-payments details

Serving customers for pick-up prescriptions and handling cash

Organizing all filled up prescriptions alphabetically for pick-up

Organizing all prescriptions entered and are already printed according to the date to fill

Printed medical history and medical review documents of the clients for Med Check when they are due for review for the Pharmacy

Ordered drugs and fax prescriptions requested by clients to the doctors electronically Enterprise Solutions Group – Post Office 05/2013 – 05/2013 Office Clerk

Opening incoming mail and sort into different categories to prep for a mail out and/or data entry.

Attention to detail is important as the information is used for statistical and logistical purposes.

General office duties as filing, faxing, scanning were involved NASIM ADATIA

100 Whispering Winds Way, Ottawa, ON K1W 0B7 Telephone: 613-***-**** Email: ac0i3z@r.postjobfree.com

4 P a g e

Shoppers Drug Mart – Gloucester 06/2012 – 08/2012

Pharmacy Assistant - Placement

Filling prescriptions checking expiry dates, DIN, verify drugs dosage, strength, Class and ID numbers

Receiving and verifying written prescriptions or refill requests

Assisting patients by answering questions or referring patients to the pharmacist

Organize stock both generic and brand medications, creams, gels, ointments, suspensions

Compounding, weighing and measuring; mix suspensions

Enter prescriptions to clients profiles – new or profiles that already created,

Attend to refills and verify insurance and co-payments details

Serving customers for pick-up prescriptions and handling cash

Organizing all filled up prescriptions alphabetically for pick-up and all prescriptions entered and are already printed according to the date to fill

Printed medical history and medical review documents of the clients for Med Check when they are due for review for the Pharmacy.

Superstore Pharmacy – Kanata 05/2012 – 06/2012

Pharmacy Assistant – Placement

Attended to counting drugs and computer entry

Verified and checked all medications on shelves to ensure proper order

Counted/labeled drugs, ensured expiry dates, correct medications and DIN Canadian Air Transport Security Authority 03/2005 – 08/2005 Data Entry Clerk

Data entry

Entering invoices for other companies and revering them

Answering telephone

Health Canada 02/2005 – 03/2005

Administrative Support Clerk

Scheduling travel arrangements

Managing agenda

Managing travel claims

Booking seminars or conferences

Large amount of organizing filing system

Canadian Food and Inspection Agency 12/2004 – 12/2004 General Administrative Support

Editing documents and organizing filing

Labeling filing system alphabetical and numerical

Reception duties

Ordering stationery and other office supplies

Citizenship and Immigration Canada 11/2004 – 12/2004 General Administrative Support

Worked under Host Managers. Booked meeting and conferences calls

Prepared travel claims - edited documents like synopsis and other long documents

Created tables - filing - used photocopying and fax

Communicate through e-mail and telephone

NASIM ADATIA

100 Whispering Winds Way, Ottawa, ON K1W 0B7 Telephone: 613-***-**** Email: ac0i3z@r.postjobfree.com

5 P a g e

Health Canada - (AS-01) 06/2004 – 10/2004

General Administrative Support

Worked under two Directors

Prepared travel arrangements - correspondence through Lotus Notes

Schedule appointments

Organized e-mails, arrangements of meetings and events in the board rooms.

Ordered office supplies, filing

Agriculture and Agri-Food Canada 09/2004 – 09/2004 Administrative Support – Data Entry

General Administration duties - Using Excel, WordPerfect, Peoplesoft

Entering and organizing data, Filing and many other duties

Use of SAP Financial System, entering vendor/customer master records. Filing of payment transactions. Distribution of pay cheques/stubs Verification of financial transactions and cheques

Sorting and distributing of payroll cheques - regular, executive and supplemental - Mailing cheques to the appropriate contact person when necessary

Verifying all cheques and personnel information with human resources for new employees, moved employees, retired employees or those who are on holidays or other leave

Entering data into Excel gating report

Filing documentation in numerical and alphabetical order

Ensured proper care and handling of confidential information; tracking and releasing of all cheques and documents verified with human resources departments Agriculture and Agri-Food Canada 04/2004 – 05/2004 Word Processing Clerk

Re-creating a number of legal contracts ranging from 25 to 80 pages long, using advanced features of Word, to correct the following problematic areas: Table of Contents and auto-numbering. Accomplished by removing the existing Styles, customizing the auto-numbering

Outlining level feature in a new document for proper identifications and style, copying and pasting the text from the original contract, marking the titles for the Table of Contents with the appropriate field level code to display the proper hierarchy, and generating the Table of Contents BDP, Ottawa, ON 02/2004 – 04/2004

Data Entry Operator

Entering extensive data for Sun life Insurance Company, calculating the right amount from the receipts. Medical prescriptions such drugs; message; physiotherapy anything which related medical benefits

Keeping track of releasing and unprocessed documents Public Works Government Services 02/2003 – 04/2003 Data Entry Clerk

Processed Journal vouchers and invoices for Chief Telecommunication Accounts using CDSF and CDFS. Organized, classified, reviewed and prioritized filing system, and verified numerical data.

Met tight deadlines, worked accurately with numbers and recorded office performing duties including sorting and delivering mail.

NASIM ADATIA

100 Whispering Winds Way, Ottawa, ON K1W 0B7 Telephone: 613-***-**** Email: ac0i3z@r.postjobfree.com

6 P a g e

Parks Canada Agency 09/2001 – 10/2001

Word Processing Clerk

Processed Data edited and reviewed large documents in the accounting department working on Word and Excel Organized, classified, reviewed and prioritized filing system, re-named folder tags.

Provided reception duties in an office environment. Performed duties including answering the telephone, greeting and provided information to the public. MBNA Bank, Quality Department 02-2001 – 05/2001

Application Review Officer

Performed Data Entry for Loan and Fraud Department

Assessed Credit Applications

Performed tasks of releasing or rejecting to credit departments

Reviewed loans or fraud discrepancies

Federal Department of Justice 09/2000 – 12/2000

Data Entry Operator

Entered legal contracts support on SAP

Provided duplicating and support services, verified data entered in accounts, opened and forwarded incoming mail, faxed, copied and handled legal file documents Elections Canada 08/2000 – 09/2000

Office Clerk

Assisted with collating; mailing; shipping and packing during Election

Organized and worked in a team and independently. Revenue Canada 01/2000 – 06/2000

Data Entry Operator

Taxation Department - Data Entry for the Tax returns including filing House of Commons 1999

Data Entry

Performed data entry with Microsoft Suits and internet searches for postal codes or mailing addresses

Utilized the House of Commons PubNet program for research about House of Commons proceedings

Performed general duties such as opening mail, placing orders for supplies or publications as directed, using the photocopy and fax machines

Organizing events and activities

Assisted in receiving guests and doing up nametags for Parliamentary programs

Organized files, printed labels and set up hanging files Elm Printing 10/1999 – 12/1999

Customer Service Representative

Provided printing service to the customers

Performed copying and duplicating tasks in high volume, spiral binding; answered phones, filed, took quotation, instructions and typeset

Handled large amount of work in printing and copying

Used PageMaker and Corel Draw programs for typesetting NASIM ADATIA

100 Whispering Winds Way, Ottawa, ON K1W 0B7 Telephone: 613-***-**** Email: ac0i3z@r.postjobfree.com

7 P a g e

Christina Copy Center and Movie Depot 01/1982 – 12/1999 Owner

Designed flyers, business cards, brochures and typing using Word, PageMaker and Excel

Printed and sold stationary supplies and performed bindery services

Performed own accounting using Simply Accounting

Produced documents in alternate format for CNIB, Federal Government, Universities and Algonquin College and performed printing and - photocopying services

Kept track of all printing work, materials and services, and ensured on-time delivery

Retrieving materials in different format - videos and printing - photocopying Seneca College of Applied Arts and Technology 09/1974 – 05/1981 Word Processing Operator

Typed exams; theses, correspondence; statements; budgets

Formatted, edited and proof read the documents

Organized, classified, reviewed and prioritized the files

Performed duties including answering the telephone, greeting and provided information to the public, students and professors.

EDUCATION

Algonquin Career Academy 07/2012

Pharmacy Assistant - College – Diploma

Toronto School of Business 02/2002

Accounting and Computer Skills - Diploma

Rainbow Women Center 1998

Desktop Publishing - Certificate



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