JENNIFER JONES

** ********* ******, ***** ********, Maine 04106

ac0i3e@r.postjobfree.com

207-***-****

Qualifications

Focused on providing an exceptional level of customer service

Highly motivated professional with proven track record of success in achieving and exceeding goals

Ability to work effectively in fast-paced service-oriented environments requiring the flexibility to manage multiple tasks and the shifting of priorities

Fluent in Microsoft Office products 2003 – 2013

Proficient with Internet Explorer and Google Chrome

Programming Avaya phone system

Related Experience

Purdy Powers & Company

Portland, ME 2016 – 2017

Answered and directed calls to CPA and Auditing Staff

Maintained and tracked annual continuing education courses for staff of 30+

Assembled prepared Corporate, Individual, Estate and Payroll taxes and mailing accordingly to clients. Scanned prepared tax documents into various Tax Software Programs

Formatted client Audits

Assisted with projects as needed

Maine Listings 2004 – 2015

South Portland, ME

Administrative Coordinator

Maintained the MLS memberships database of 5500 members

Processed all types of contracts for membership and access to MLS data

Responded to high volume of calls and emails from membership

Assisted members with any troubleshooting issues they had with many programs the MLS offered

Answered billing questions and guided members through paying monthly invoices on line.

Scheduled meetings and conferences for MLS Board of Directors

Managed distribution and coordinated quarterly audits of the Supra lockbox system JENNIFER JONES Page 2

Patient Advocates, LLC 2002-2004

Portland, ME

Account Manager

Established and maintained quality customer service with outstanding care

Conducted client employee meetings for health insurance open enrollment

Assisted with quarterly and semi-annual client reviews Pinetree Retirement Planning, P.A. 2000-2002

Scarborough, ME

Licensed Life and Health Insurance Producer

Developed a successful business as the first sales agent of a newly formed insurance agency resulting sales award vacations

Developed community contacts with prospect calls and conducting group seminars

Presented financial solutions in a consultative manner, creating trust which resulted in customized investment solutions

Represented 12 established insurance companies offering various products

Developed and maintained client base of over 300

Provided field training and support for newly licensed agents Previous Experience

Falmouth Family Health Center

Falmouth, ME

Medical Assistant 1997-1997

Center for Health/Bruce Kenney, D.O.

Portland, ME

Medical Assistant Intern 1993-1997

Dimillo’s Restaurant and Portland Regency 1988-2000 Portland, ME

Bartender/ Food Server/ Senior Banquet and Wedding Consultant Education

A.A.S. in Medical Assisting at Andover College (Kaplan University) Portland, Maine, 1996

References available upon request

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