Engineer Manager

Lefanoga Asoau

Hawthorne Calif. *****

Home 310-***-****

Cell 310-***-****

ac0hyq@r.postjobfree.com

Education

Certification

Cisco CCNA

PBX Nortel Options 11c through 81C

Key Systems Merdian Voice Mail Systems

Station Moves, Adds and Changes- Nortel Meridian 11 –81C and Meridian mail

Technical Skills

NOC experience at Nortel at Northrup Grumman and UCLA.

LAN/WAN, Syslog and SNMP, Solar Winds Orion, Cisco Works MRTG/PRTG and Wild Packets Sniffer. Gigaman and Opteman and MPLS Network with OSPF and BGP routing protocols, Cisco 29xx,35xx and 65xx Core switches, Cisco routers 26xx, 28xx, 37xx and 45xx, Cisco VOIP Unity messaging system, Nortel Digital PBX, KEY systems, Wiring Dial Tone from Main Frame to IDF, Cisco VOIP V.3.5, 9.0 Poly Com and Video.VMware.

Professional Summary

Network/VOIP Engineer with 12 years of experience, including:

Cisco VOIP Call Manager 7.0,10.0 Unity Messaging (mail boxes) with Enterprise .AD, with unified messaging and VMAIL only environments.

Configured, installed, supported and maintained and troubleshot Internal (LAN) with multiple VLANS and external (WAN) with multiple Point to Point, Gigaman and Opteman and MPLS Network with OSPF and BGP routing protocols. Data Center support. Rack stack Patch Copper or fiber interfaces. equipment. Configure swithports for Nic cards .

Xerox/ATOS / County of Orange

03/2013

Network/ VOIP Engineer.

Upgrade Maintain Cisco infrastructure for Intire County of Orange .SSA, HCA,Sheriff,Probation,District Attorney,PD. Data Center Build out. On call one week a month.Meeting all SLA standards.

Data center Matainance .Rack stack Cisco switches and Routers.Copper and Fiber CM and MM uplinks.Install and upgrade Cisco switches for wireless VLAN and LAN connections. Install and configure T1's. Daily support including VOIP and Data issues veiwing Sys logs and analysis,management tools Solar Winds,Orion tools. completing Remadey ticketing update and closure.

Open TAC cases with cisco for RMA of bad equipment.open change requsts as needed. Save previous config to copy back to replacement equipment.

Adds moves changes and repairs on lrgacey Nortel Telephone systems .

Lake Systems, Hacienda Heights CA 07/2011 03/2013

Network/VOIP Engineer Consultant (contract)

Performed Cisco upgrades, adds moves changes, repair Cisco Call Manager and Unity messaging system

Office 365 and Skype.

Configured Trunk, switchports for data and voice vlans for PC's printers and Cisco VOIP phones.

Installed and programmed IP phones 7975,7965

Installed and configured Cisco Catalyst 7k, 3750G POE switches and 3800 routers

Disney Studios, Burbank CA 10/2010 – 7/2011

Network/VOIP Engineer (contract)

Performed Cisco upgrades, adds moves changes, repair Cisco Call Manager and Unity messaging system

Configured, switchports for data and voice vlans for PC's printers and Cisco VOIP phones.

Ports America, San Pedro, CA 01/2000 – 03/2010

Network Engineer/Infrastructure Administrator

Configured and tested various Cisco network equipment for production roll out.

Installed and configured Cisco switches for LAN equipment including wireless VLAN.

Cisco Routers, T1 installation and configuration MPLS, BGP, OSPF, GIGAMAN and OPTEMAN Protocol, as well as Internet standards.

Configured Serial interfaces, Gig either interfaces and CSU, DSU.

Daily supported and troubleshot voice and data network issues with reviewing logs and analysis/management tools.

Cisco Call Manager ver. 3.5, 7.0 to 10.0 and Unity Voice messaging System.

Managed systems Syslog and SNMP, Solar Winds Orion, Cisco Works MRTG/PRTG and Wild Packets Sniffer.

Provided support/troubleshooting (level I, II, III) log and document issues.

Responsible for rotating on- call one week out of month with network team.

Responsible for monitoring and support of gate printers and cameras with transcievers MM, CM fiber.

Windows desk top support and adding domain printer to network.

Installed, configured day to day support. With Remedy Ticketing and closures.

Cisco Switches, Routers Cisco wireless access points.

IPCC,CUCM Cisco call center.

IVR

Open TAC cases with Cisco for RMA.

Replaced equipment as needed.

Northern Telecom, La Palma, CA 11/1991 – 01/2000

Telecommunications Technician

Hardware installation maintenance and software support and administration programming users adds moves changes and repair upgrades of Northern Telecom products.Voicemail add remove users.

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