computer skills phone skills, collector

Annette Helmer

Ilion, NY

*******.*.***@*****.*** - 315-***-****

Hardworking and outgoing team member, works well independently and also as a strong team member. Trustworthy employee focused on honoring company ethics and preserving confidentiality. Authorized to work in the US for any employer

WORK EXPERIENCE

Collections Specialist

Bank of America - Utica, NY - May 1999 to August 2016 Bank of America Collection Specialist- Update, call and review on collection cases in a timely manner. Contact customers on collection cases to obtain funds, customer focused. Bank of America Research & Adjustments Rep III -Executed stop payments and adjusted customer's accounts. Accessed customer's accounts to see when credit or debit should be given. EDUCATION

Course Work

Utica School of Commerce - Utica, NY

1998 to 1999

High school Diploma

Little Falls High school - Little Falls, NY

1998

SKILLS

Computer skills (10+ years)

ADDITIONAL INFORMATION

SKILLS

Computer Skills:

Microsoft Word, Excel Positive, Cheerful

Proficient Typing Skills Mitigate Risk

Adapt to change People-oriented

Data Entry Excellent time management skills

Financial Information Processing

Goal -oriented

Alphabetic Indexing

Strong customer relations

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