LING HUANG, PMP, ITIL

Greater Chicago Area, U.S. Citizen

847-***-**** (Mobile) E-Mail: ac0hug@r.postjobfree.com

http://www.linkedin.com/in/huangling

SUMMARY

A senior software engineering professional with solid technical expertise in full software life cycle. Energetic and flexible with project/product management experience overseeing analysis, design, development, configuration and testing of mobile device software/firmware. Coordinated with multiple teams, establishing operational objectives, work plans and delegating assignments. Excellent skills to handle multiple projects simultaneously within a high tech fast-paced environment. Strong technical aptitude for quickly learning new technologies. Leadership with great team-building and project management skills, outstanding verbal and written communication skills. Self-motivation with strong ownership. Independent, goal oriented, and well organized.

Software Development/Testing

Project Management

System Integration & Release Management

Embedded System Design & Development

System Requirement, Architecture & Design

System Validation, Defect Analysis & Reporting

Software Build Process

Technical Marketing

TECHNICAL SKILLS

Program Languages: C/C++, Assembly language, JAVA, PERL, SQL, HTML, Fortran

Platforms/OS: Unix/Linux, Windows, Android, Mac OS, Symbian, BREW, MS-DOS

Protocols: GSM, CDMA, UMTS, LTE, TCP/IP, UDP, SFTP, SNMP, SOAP, HTTPS, SS7, IEEE 802.11, RS232/422

Database: SQL Server, MySQL, Sybase

IDE/Tools: ClearCase, ClearQuest, Microsoft Project, Microsoft Excel & PowerPoint, DOORs, Visio, GIT, PVCS, Eclipse, QPST, QXDM, JTAG, FTS Sniffer, DDTS, Bugzilla, MS SharePoint, Smartsheet, VMware, Cloud Services architecture, Agile/Scrum methodology

Hardware: Intel 80x86, MCS-8051/96/98, BSP(ARM/X86), Android HAL, PCI, SCSI, Analog and Digital Circuits

PROFESSIONAL EXPERIENCE

ROBERTSHAW, ILLINOIS Oct. 2016 - Present

Principal Project Manager

Led the project for the commercial business unit reporting to the SVP, primarily focused on the products for Tesla. Worked on customer requirements, project planning, scheduling and project report. Ensured that the project achieved all key milestones and customer delivery dates. Worked closely with sales, system engineering, product development, supply chains and other cross-functional teams.

Managed, developed, and tracked project status and schedules, reported project status through Microsoft Excel, PowerPoint, Microsoft Project & Microsoft Sharepoint.

Successfully handled, reviewed, and managed all customer sample requirements; designed and tested specifications for electromechanical and software technology internally, as well as from 3rd parties for systems design.

Mentored factory teams in Mexico on a regular basis with factory related questions/clarifications, test tools, test environment issues, worked with system requirements, architecture design, risk management, and followed all aspects of the development life cycle.

WISTRON MOBILE SOLUTIONS CORP., ILLINOIS Feb. 2014 - Oct. 2015

Product Certification Specialist

Worked closely with the software development teams, hardware development teams and product managers at Wistron in Chicago and other facilities. Focus on planning, schedule and report on all activities required to achieve all Industry Certifications, Carrier Technical Acceptances and Regulatory Compliances needed to ensure the successful and timely launch of WMS’ mobile devices in multiple markets around the world. Coordinated software test planning, includes managing, organizing and executing lab, field and Certification test activities.

Managed, developed and tracked product test schedules, writing product test plans, scheduling test activities globally, reporting on test status.

Interface with external labs to run specific test cases and/or complete test cycles and providing them with all test plans, mobile device samples, test fixtures, etc.

Organized and facilitated test team planning on daily basis meeting to review, retrospective, and sprint planning with test related questions/clarifications, test tools, test environment issues, debugging, logging, and triaging complex issues, demos and other Scrum related meetings.

Monitored and managed all certification tests required by carrier. Responsible for resource/feature planning, project scheduling, integration release, progress tracking/reporting.

ZTE USA, INC., ILLINOIS Apr. 2011 - Sep. 2013

Project/Program Manager

Led the technical effort to deliver mobile devices base on Android &Windows platform for US Cellular. Acted as the key product planning interface with wireless carriers. Deliveried clear front-end plans, requirements, and carrier commitments. Coordinated with hardware, software and marketing teams to finalize product features; Drove product & SW delivery schedule; Oversaw product launch process, led debugging effort to resolve issues during software integration and factory production. Coordinated software test planning, includes managing, organizing and executing lab, field and Certification test activities. Acted as the gate keeper for quality assurance to control and release final customer software.

Managed the product delivery process, starting from RFP, RFI, defined features/functionality which meets the carrier and market expectations.

Collaborated with customers, product portfolio, product marketing, product operations & software development teams to negotiate, understand, define product requirement to deliver functionality, aligned with carrier and product technology roadmap. Established good relationship with customers.

Ensuring the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Led the pre-release integration, debugging and troubleshooting effort and post-release technical support.

Monitored and managed all certification tests required by carrier. Responsible for resource/feature planning, project scheduling, integration release, progress tracking/reporting.

MOTOROLA, INC., ILLINOIS Sep. 1999 - Dec. 2010

Technical Project Manager

Technical Marketing & Software Planning team: (Sep. 2009 – Dev. 2010)

Managed and analysis of North America Carriers specification requirements and delivered efficient, high-quality, on-time software products by defining clear front-end plans, product requirements, and creating compelling user experience. Consolidated and tracked product Statements of Compliance (SoC) responses and resolved critical non-conformance until “ship acceptance” was achieved.

Collaborated with product, platform & account teams to ensure carrier features were implemented by creating roadmaps correlating customer requirements to product delivery.

Provided technical support for customer demonstrations, liaised between marketing and engineering.

Researched and analyzed the competitive landscape to help find the best solutions that improves Return On Investment (ROI) and differentiates Motorola's products.

System Engineer/Project Manager

CDMA Bluetooth team: (Jun. 2007 – Sep. 2009)

Coordinated Bluetooth domain tasks to include new feature design, development, and all types of accessories testing such as headset and car kits, also including Bluetooth qualification, profile and exploratory testing. Provide multi-layered technical experts for next generation products.

Created and maintained programmatic and technical documentation to insure efficient planning/execution.

Coordinated resource, conducted Bluetooth testing for all Motorola products and evaluation of future technologies/products.

Overseen all transitions into production and presented technical information to higher management team.

Senior Software Engineer

3G Software Development/Integration Team: (Mar. 2005 – Jun. 2007)

Drove different teams to finalize software integration and testing of Motorola 3G Japan products. Managed factory schedule to provide customized software for different operators. Managed the software test plan and debug project.

Coordinated the internal and external technical efforts across development/testing teams from multiple countries such as India, China, Japan, Italy, Brazil and Russia.

Drove inspection compliance, customer defect resolution, performed fix risk analysis.

Created Software Configuration Management Processes (SCMP) documents. Running product build for official releases.

Software Engineer

iDEN Division (Jun. 2001 – Feb. 2005)

Performed real time development for the Harmony Wireless Communication System. Also worked in the common control platforms (CCP) middleware team.

Designed, developed and tested call process, call setup and subscriber location update software for Harmony Wireless Communication System.

Harmony system new feature development (i.e. call forward, call hold/call waiting, E911).

Worked in major Middleware functionality areas such as alarm reporting, stat reporting, manage share memory, inter-task communication libraries, timer libraries, etc.

SIM Development Team: (Sep. 1999 – Jun. 2001)

Performed analysis, design, development and integration of Layer 1/Signally/Core feature functionalities into cellular subscriber products targeted for European digital cellular market.

Created layer 1 application: Lower level, Drivers, Call Setup, Call tier down.

Designed signaling application: GSM network, cell selection, cell handovers and SIM CARD development.

Developed new features for Motorola cellular engine software (i.e. phonebook, databook VA/VR).

Gemplus Technologies Asia Pte. Ltd., Singapore 1998 - 1999

Card Software Engineer

Designed/developed smart card operating system software and card embedded software for banking and telecommunication system. Familiar with ISO 7816-1,2,3,4, T=0 and T=1 protocol, and MPCOS EMV Standard. Familiar with SGS-Thomson ST16/19 HDS emulator and Siemens SLE44/66CxxSKSC emulator.

Adaptec (S) Pte. Ltd., Singapore 1995 - 1998

Design Engineer

Designed and developed functional testing hardware and diagnostic utility for Adaptec’s board products. Worked in the areas of PC low level hardware design and development, digital I/O and microprocessor-based designs, RAID architecture, ISA, PCI and SCSI architecture.

EDUCATION

Northwestern University

Bachelor of Science - Majored in Electronics and Information System

ADDITIONAL QUALIFICATIONS

PMP, ITIL

Fluent in English and Chinese

Trained in Motorola's Six Sigma process improvement methodology

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