WANDA MCCARTNEY

*** **** *** ******

New York, NYC 10039

M: 347-***-**** I ac0ht0@r.postjobfree.com

Summary

High-energy Room Attendant focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel accommodations.

Highlights

Customer-oriented Physically strong Exceptional time management Exceptional communicator Organized Hardworking Hospitality background Interior and exterior cleaning

Accomplishments: Contributed to company's 4-star customer satisfaction rating through exceptional guest service.

Experience

August 2014 Hilton New York JFK Jamaica, NY

to Room Attendant

September 2016 Cleaned and returned vacant rooms to occupant-ready status.

Emptied and cleaned all waste receptacles.

Stocked toilet tissue and paper towels, as well as other restroom supplies.

Kept utility sink rooms in clean, neat and orderly condition.

Replenished guest supplies and amenities.

Removed trash and dirty linens from room attendant carts.

Swept and vacuumed floors, hallways and stairwells.

Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.

September 2011

JW Marriotts

Park Ridge, NJ

to

Room Service

March 2012

Answered telephone calls and responded to inquiries.

Replenished merchandise shelves with items from the stockroom.

Took special orders in person.

Performed store opening duties, including counting cash drawers and checking all

equipment for proper functioning.

Stocked and rotated inventory regularly.

Greeted each customer with friendly eye contact.

Took food orders and relayed orders to kitchen or serving counters.

Education

2010 ASA College New York, NY

Associate of Arts: Medical Assistance

Medical Assistance

Skills

People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills.

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