LATOYA DEAN

*** * *** **, **********, NC ***** 910-***-**** L ac0hsm@r.postjobfree.com

www.linkedin.com/in/latoyadean

ENGINEERING / OPERATIONS PROFESSIONAL

SUMMARY

A well liked and resourceful leader with the unique ability to combine both strong interpersonal communication and analytical skills to achieve targeted company and customer goals in both manufacturing and operations. Expertise in:

● Customer Service / Troubleshooting

● Cost Analysis / Cost Control

● Time Studies and Line Balancing

● IQ/OQ

● Continuous Improvement and Capital

Appropriation Projects

● BOM / Routing Creation and Revision

● Quality Control and Lean Techniques

● Manufacturing Processes / Process Improvement

● Project Management (Lean)

● MS Office Suite, AutoCAD and Facility Layout

EDUCATION

M.B.A Program in progress, Golden Key International Honour Society, Strayer University B.S.- Industrial Engineering & Management Sciences, Northwestern University, Evanston, IL, 2005 B.S.- Manufacturing & Design Engineering, Northwestern University, Evanston, IL, 2005 Certifications/ Trainings:

● Lean Six Sigma

● ISO 9001:2008 Internal Auditor, 2014

● ISO 9001:2008 Management Overview, 2014

● ISO 9001:2008 Benefits and QMS Requirements, 2014 PROFESSIONAL EXPERIENCE

PEOPLEREADY, W ilmington, NC (2016 - Present)

Associate; Contract Position

● Worked with temporary staffing company on assignments in various industries, performing such tasks as marketing and customer service, lumberyard and warehouse organization, and construction site detailing to fulfill customers’ immediate needs to meet urgent demands and deadlines at short notice CONVERTIS, L eland, NC (2016)

QC Manager

● Managed 3-4 Quality Control associates and organized day to day QC operations according to the PaperFoam ISO 9001 and ISO 27001 system, and production and customer requirements

● Developed and updated company ISO forms and monitored proper documentation and execution of procedures on production floor and overall QMS with increased Visual Controls, KPIs, and Continuous Flow in plant

● Developed training material and support to train personnel at ConvertisUSA in regards to QC requirements

● Executed spot inspection that saved large company account and over $5,000 in rejected product from customer

● Assessed and addressed issues regarding health and safety of all employees, following company policies and OSHA guidelines

ADECCO ENGINEERING AND TECHNOLOGY, Durham, NC (2015) Quality Assurance Engineer II, Contract Position, Wilmington, NC

● Provided support to different cross-functional project teams at Wilmington, NC client as quality representative collecting data and providing statistical analyses in regards to impact on quality and consistency, and provided assistance in documentation and quality architectures as needed

● Assisted in process transfer between plants and suppliers through analyzing data collection methodology and providing quality dashboard maintenance and support

● Lead documentation and was team member in new companywide project management system testing and troubleshooting in preparation for global roll out and implementation

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LATOYA DEAN PAGE TWO

FILTEC PRECISE, INC., T abor City, NC (2014)

Quality Manager

● Hired on as ISO 9001 Management Representative of industrial textile manufacturing company specializing in the processing and converting of high tenacity synthetic fibers and engineered yarns

● Maintained Filtec’s Quality Manual, updating and adding forms and procedures as needed, and checking for compliance and consistency on floor in preparation of upcoming audit

● Managed two Lab Techs to ensure testing was done on all production orders and necessary raw material, as well as Customer and R&D samples as requested

● Served as liaison between Production, and as point of contact for Customers and Suppliers

● Issued Corrective Action Reports (CARs) as needed to document and resolve customer complaints MEASUREMENT INCORPORATED, Wilmington, NC (2006 - 2013) Scoring Director / Team Leader / Master Reader, Contract Position

● Seasonal/temporary project-based position, directing and assisting the scoring of performance assessment Projects, meeting and working with clients, and developing training material

● Trained and supervised 20-24 scorers/readers for projects with 100% on-time delivery COTY INC. (Formerly Del Laboratories), Rocky Point, NC (2006 - 2011) Technical Package Development Engineer (2010 - 2011)

● Served on Rocky Point’s Technical Transfer Team of 15 colleagues to ensure smooth transition and transfer of processes, material tracking, and methodologies to Third Party Manufacturers and supporting groups taking on our B&D and Remover business with the closure of the Coty-Rocky Point facility

● Conducted line trials in-house for new products and/or new packaging and componentry

● Investigated alternative package designs to reduce costs and increase line efficiency

● Facilitated product launch activities and priorities by continuously working with Marketing and Packaging departments in the conception phase of new product development Production Supervisor (2010)

● Supervised staff of over 25 Production personnel and line workers on filling, packaging, and hand-pack lines

● Led weekly safety, Standard Operating Procedure (SOP) and cGMP training meetings and new hire/temp orientation, and developed cohesive team through coaching and collaborating with staff for valuable input on improvement projects, maintaining an open line of communication

● Utilized Industrial Engineering experience to reevaluate crew assignments, further increasing efficiencies and reducing costs while maintaining ergonomic integrity and product quality

● Monitored/reconciled labor hours and other key metrics with extreme scrutiny, tracking data for projects and drastically reducing unaccounted for labor in Accounting audits

● Reduced safety incidents and workers’ fatigue through ergonomic adjustments initiating equipment acquisitions for product packout

Industrial / Process Engineer (2006 - 2010) Created manufacturing standards and preliminary estimates for new products and promotional deals, as well as evaluating most efficient worker/machine utilization for standard changes of existing products resulting in 35% improved labor standard efficiencies on average through time studies, bottleneck analysis, and value stream mapping

● Provided hands-on technical support and troubleshooting for Production and Manufacturing operations

● Managed design, specification, and procurement for Fill/Pack work center redesign projects with projected overall savings of over $200,000

● Co-managed a Laser Coder Replacement project with projected annual savings of $79,756 from maintenance labor, production personnel, supplies, and waste removal costs

● Increased scheduling attainment 200% by successfully identifying problem BOMs and working with Packaging, Planning, and Production to adjust bulk quantities for affected product fills

● Developed Installation Qualification/Operational Qualification (IQ/OQ) documentation for over 35% of incoming equipment for the facility, also assisting the Production and Quality Control departments with IQ/OQ execution and validation for OTC pharmaceutical product filling lines and equipment

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