OBJECTIVE

Seeking a management position in warehouse and operations management that will utilize my skills gained from my previous work experience.

EXPERIENCE

Walter E. Smithe Furniture

Itasca, IL

Warehouse/Delivery Operations Manager June 1994 – January 2017

Supervised a warehouse team 80 employees, 48 delivery drivers, 8 service technicians

Oversaw 9 supervisors that reported directly to me for each department

Coordinated warehouse safety to comply with OSHA regulations

Completed daily warehouse productivity reports and efficiency

Optimized service technician reports to make sure on time service was given to clients and improved overall customer service

Oversaw quality control of furniture products prior to delivery and coordinated long distance delivery projects

Reduced overall inventory loss to less than $500 of inventory worth 20 million

Implemented new ideas to increase employee productivity and employee retention

EDUCATION

Instituto Tecnologico de Celaya, Mexico

Associate Degree in Business

ADDITIONAL SKILLS

Language: Fluent in Spanish

Technical Skills: Microsoft Office, Storis warehouse database system

Additional comments: I started working for this company making $8 per hour and worked my way up to become warehouse and delivery manager. Along the way I worked hard to learn all the operations of the warehouse including shipping, receiving, fork-lift, reupholstery, refinishing, dispatch/routing deliveries and resolve any issues with the warranty and order departments regarding client deliveries

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