Michael T. Richardson

**** ******* ****, **** **********, MD 20744

202-***-**** • ac0hq8@r.postjobfree.com

Flexible, versatile, focused and accommodating, able to work nights, weekends and holidays

Dedicated and focused, self-motivated and a “team player” with strong multi-tasking and organizational skills

Strong ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Thrives in fast paced environments; energetic, approachable, collaborative, and flexible

Experienced HVAC and cleaning professional

HOSPITALITY TRAINING AND EDUCATION

Goodwill of Greater Washington, Hospitality Certificate April 2016 Coursework on Effective Communications, Customer Service, Teamwork, Conflict Resolution American Hotel & Lodging Association, Washington, DC April 2016 Guest Service Professional, Restaurant Server and Guestroom Attendant Certificates Coursework on Safety, Rooms Division, Preparing Guestrooms, Key Control, Banquet Services Ballou Stay High School, Washington, DC 2009

High School Diploma

ESCO Institute, Washington, DC 2006

HVAC Certification

EXPERIENCE

Thompson Hospitality, Reston, VA August 2014 – September 2014 Housekeeping (Temporary)

Cleaned restrooms, vacuumed carpets, stripped, waxed and buffed floors. Remove newspapers, emptied ash receptacles, removed trash, noted and reported areas that required immediate cleaning. Cleaned hallways, elevators, service areas, stairwells, public areas.

Reported to management emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.

So Clean, Inc., Oxon Hill, MD April 2012 – April 2013 Custodian

Cleaned and removed spots from corridor walls and doors. Polished and cleaned mirrors, windows and elevator doors.

Vacuumed, swept, and mopped hallways, stairwells, vending areas, and foyers. Waxed, buffed and stripped floors.

Goodwill of Greater Washington, Washington, DC February 2012 – March 2012 Donation attendant (Temporary)

Cheerfully greeted all donors, visitors and guests. Safely unloaded donations from vehicles of all sizes.

Completed donor receipts and offered to donors. Sorted donated items into designate categories. Followed all safety and security practices.

Deer Steel Construction Company, Washington, DC February 2002 – December 2002 Iron Worker Apprentice (Temporary)

Attached identifying tags to containers, clearly marked with identifying material.

Followed all OSHA safety and security practices. Reported safety and process hazards to management immediately.

PD&M Enterprise Cleaning Service, Fort Washington, MD January 2000 – January 2002

Cleaned building floors by sweeping, mopping, scrubbing and vacuuming. Strictly followed safety procedures for use of chemical cleaners and power equipment to prevent damage to floors, furniture and others.

Cleaned windows, glass partitions and mirrors. Dusted, spot cleaned. Emptied trash and recyclables.

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