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Data Entry Customer Service

Location:
Washington, DC
Salary:
16.00
Posted:
May 25, 2017

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Resume:

Denise R. Morgan-Stone

202-***-**** ac0hp8@r.postjobfree.com

SUMMARY

Over 30 years of administrative experience providing expert assistance on administrative tasks. Diligent, motivated, detail-oriented, multi-tasking individual with a solid background in data entry. Totally focused and able to work effectively with all levels of staff and management.

EMPLOYMENT HISTORY

Data Entry Specialist, IMPAQ International (Contractor-Dept. of Homeland Security) (Public Trust Clearance)

Washington, DC 10/2016 - 02/2017

Performed data entry of confidential information.

Responsible for entering data multiple times and creating a Data Set to be reviewed for quality control.

Guest Experience Representative, Nationals Baseball Park

Washington, DC 04/2016 – 10/2016

Greeted and directed guests to seating areas in the ballpark upon arrival.

Provided exceptional customer service to problem-solve guest questions and concerns.

50/50 Raffle Vendor – Sold raffles for the Dream Foundation

Sales Representative, Smile Dental Center

Washington, DC 01/2014 - 06/2014

Marketed dental services and recruited customers for dental services.

Deputy Clerk, US Courts

Washington, DC 01/2005 - 02/2011

Managed civil action cases from beginning to end.

Docketed and performed quality control for numerous cases.

Provided the public with archived information for closed cases.

Reviewed recorded data and managed cases to ensure timely progression.

Data Entry Clerk, The Choice, Inc.

Washington, DC 06/2003 - 01/2005

Performed data entry of customer information, confidential documents and civil action cases as a temporary employee at the US Courts and Arnold & Porter.

Administrative Coordinator, TLT Group, Inc.

Takoma Park, MD 07/2001 - 01/2003

Assisted company president with all travel and reservations.

Managed accounts receivables and payables, including ongoing outreach to clients to ensure timely payment.

Performed various office tasks as requested, including setting up and initiating conference calls, managing the reception desk and greeting guests, answering phones and addressing questions, data entry, word processing, transcription, filing, and copying.

Administrative Assistant, Accustaff

Washington, DC 01/2000 - 07/2000

Completed multiple temporary administrative assignments; duties included managing the reception desk and greeting guests, answering phones and addressing questions, data entry, word processing, transcription, filing, and copying.

SOFTWARE

Microsoft Office (Access, Word, Excel, PowerPoint, Outlook), PACER (Public Access to Court Electronic Records), CM/ECF E-Filing Software, Deltek (Time and Attendance), NFTS

EDUCATION

High School Diploma, Duke Ellington School of Performing Arts, Washington, DC (Georgetown)



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