Keisha D Smith
Philadelphia Pa 19151
ac0hms@r.postjobfree.com
I am very interested in pursuing a new opportunity to leverage my skills within the administrative field. By working one on one with clients, and being able to contribute to their well-being through the vacant position you are offering within your company.
Enclosed is my resume in which you may note various duties I have performed, within the administrative field. For example, resolving conflicts in a timely fashion. As well as being able to utilize my communication and organization skills in a fast paced environment.
As a dedicated administrative professional I hope that you will consider me as a candidate, and I welcome the opportunity to speak with you regarding my qualifications. You may contact me at 267-***-**** thank you.
Sincerely, Keisha D Smith
Summary
Utilizing the ability to work well with all levels of internal management and staff. To resolve administrative problems, by analyzing and identifying solutions. While taken an analytical approach to prioritizing large volumes of information. To contribute to and implement team efforts through procedures and policies.
High lights
Extensive software skills
Word processing
Organization skills
Proficient communication
Experience
July 13 - Present
Sidney Hillman Senior Medical Center
Title: Administrative Assistant
Overseeing receptionist area. Providing professional administrative support to future clients. As well as handling all routine and non-routine inquiries.
Filing paper work
Arranging meetings
Reviewing applications for completion
Sorting and distributing mail
Jan 13 - April 14
Instant Tax Service
Title: Tax Prep Agent
Examining documents for completion and accuracy. By applying knowledge of tax regulations to individual situations. While conveying information pertaining to tax claims effectively.
Explains policies when necessary
Seeks optimal tax deductions
Computes taxes owed/over paid
Maintains records, reports, and sensitives files
May 11 - December 12
DMI Partners
Title: Call Center Agent
First point of contact for customers when determining eligibility, by comparing client information to requirements. In addition to ensuring quality results by abiding to standard procedures and guidelines.
Customer service
Data entry
Attention to detail
Telecommunication skills
November 09 – April 12
Home Care Provider
Title: Caregiver
Assisting and providing support services essentially needed to contribute to patient’s health. Also displaying a high level of accuracy in observing, recording and relaying changes of client’s health to supervisor.
May 10-feb 11
JCPenny’s
Title: Sales Associate
Assisting guest with inquiries and concerns pertaining to Customer service. Also maintaining sales merchandise, and managing dressing rooms. Greeting all occupants as well as answering phones and satisfying guest within a timely fashion.
June 08- Sep 08
Stenton Family Manor
Title: Camp Counselor
Chaperoning youth on and off of facility grounds. Arranging weekly lesson itinerary. As well as supervising learning activities and meals. While solving any issues with conflict resolution.
Dec 07- Mar-09
Value City
Title: Loss Prevention Analyst
Observing customers monitoring actions through closed circuit television systems. Confronting and detain person or persons involved in theft. Until arrival of local emergency officials.
Nov06-sept 07
Picture People
Title: Sales Associate
Displaying strong leadership skills through customer service. By assisting customer calls reifying as well as updating clients personal information. Followed by making preparations for photo shoot, Capturing exciting and memorable moments on film in a timely fashion.
July 05-Sept 06
Rite Aid
Title: Cashier
Assisting customers with sales, Customer services, answering calls in a timely fashion, processing photography equipment, assisting vendors with check in, and maintaining photo stock for purchase, and team management.
Education
Peirce College, Philadelphia Pa
September 2016 - present
Major: Business Administration
Overbrook High school, Philadelphia Pa
November 2006
Diploma
Basic Studies
Interest
I would appreciate the opportunity to discuss my credentials at a mutually convenient time. I look forward to working with your company in the near future.