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Customer Service Sales

Location:
Philadelphia, PA
Posted:
May 25, 2017

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Resume:

Keisha D Smith

**** ********** ** *** *

Philadelphia Pa 19151

267-***-****

ac0hms@r.postjobfree.com

I am very interested in pursuing a new opportunity to leverage my skills within the administrative field. By working one on one with clients, and being able to contribute to their well-being through the vacant position you are offering within your company.

Enclosed is my resume in which you may note various duties I have performed, within the administrative field. For example, resolving conflicts in a timely fashion. As well as being able to utilize my communication and organization skills in a fast paced environment.

As a dedicated administrative professional I hope that you will consider me as a candidate, and I welcome the opportunity to speak with you regarding my qualifications. You may contact me at 267-***-**** thank you.

Sincerely, Keisha D Smith

Summary

Utilizing the ability to work well with all levels of internal management and staff. To resolve administrative problems, by analyzing and identifying solutions. While taken an analytical approach to prioritizing large volumes of information. To contribute to and implement team efforts through procedures and policies.

High lights

Extensive software skills

Word processing

Organization skills

Proficient communication

Experience

July 13 - Present

Sidney Hillman Senior Medical Center

Title: Administrative Assistant

Overseeing receptionist area. Providing professional administrative support to future clients. As well as handling all routine and non-routine inquiries.

Filing paper work

Arranging meetings

Reviewing applications for completion

Sorting and distributing mail

Jan 13 - April 14

Instant Tax Service

Title: Tax Prep Agent

Examining documents for completion and accuracy. By applying knowledge of tax regulations to individual situations. While conveying information pertaining to tax claims effectively.

Explains policies when necessary

Seeks optimal tax deductions

Computes taxes owed/over paid

Maintains records, reports, and sensitives files

May 11 - December 12

DMI Partners

Title: Call Center Agent

First point of contact for customers when determining eligibility, by comparing client information to requirements. In addition to ensuring quality results by abiding to standard procedures and guidelines.

Customer service

Data entry

Attention to detail

Telecommunication skills

November 09 – April 12

Home Care Provider

Title: Caregiver

Assisting and providing support services essentially needed to contribute to patient’s health. Also displaying a high level of accuracy in observing, recording and relaying changes of client’s health to supervisor.

May 10-feb 11

JCPenny’s

Title: Sales Associate

Assisting guest with inquiries and concerns pertaining to Customer service. Also maintaining sales merchandise, and managing dressing rooms. Greeting all occupants as well as answering phones and satisfying guest within a timely fashion.

June 08- Sep 08

Stenton Family Manor

Title: Camp Counselor

Chaperoning youth on and off of facility grounds. Arranging weekly lesson itinerary. As well as supervising learning activities and meals. While solving any issues with conflict resolution.

Dec 07- Mar-09

Value City

Title: Loss Prevention Analyst

Observing customers monitoring actions through closed circuit television systems. Confronting and detain person or persons involved in theft. Until arrival of local emergency officials.

Nov06-sept 07

Picture People

Title: Sales Associate

Displaying strong leadership skills through customer service. By assisting customer calls reifying as well as updating clients personal information. Followed by making preparations for photo shoot, Capturing exciting and memorable moments on film in a timely fashion.

July 05-Sept 06

Rite Aid

Title: Cashier

Assisting customers with sales, Customer services, answering calls in a timely fashion, processing photography equipment, assisting vendors with check in, and maintaining photo stock for purchase, and team management.

Education

Peirce College, Philadelphia Pa

September 2016 - present

Major: Business Administration

Overbrook High school, Philadelphia Pa

November 2006

Diploma

Basic Studies

Interest

I would appreciate the opportunity to discuss my credentials at a mutually convenient time. I look forward to working with your company in the near future.



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