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Customer Service Administrative Assistant

Location:
La Porte, TX, 77571
Posted:
May 25, 2017

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Resume:

Tammara Saunders

**** ***** ******

La Porte, TX 77571

832-***-****

ac0hlz@r.postjobfree.com

Highly motivated executive assistant with over 10 years of experience in the legal field. I offer extensive customer service experience. Works well with others and a team player. Facilitates team environment and motivates others. Works well in a fast paced environment, able to multi-task and work efficiently in a constantly changing environment. Ability to meet deadlines, work under pressure and prioritize tasks efficiently and effectively. High level of professionalism with strong communication and organizational skills with the ability to handle confidential information discreetly.

Areas of Expertise

Customer Service Management Microsoft Word Microsoft Excel

Access Database CAPS Database Microsoft Outlook

Professional Experience

Rosenberg Sprovach – Houston, Texas 05/2016 - present

Legal Assistant

Schedule and coordinate appearances for hearings, depositions, mediations and meetings

Prepare a variety of correspondence from draft to final form, including, discovery, motions and trial subpoenas

Federal and appellate court E-filing

Performed other clerical duties such as compose and type routine correspondence, sorting and routing mail, file correspondence and legal documents in office files, both hard copy and electronic copies

Interact with clients, witnesses, court reporters and opposing counsel to confirm scheduled appearances

Answer telephone, receive visitors, receive mail and perform other functions as assigned

Global Stainless Supply/Global Group – Houston, Texas 02/2015 – 05/2016

Accounts Receivable Billing Specialist

Process daily branch billing for our Atlanta, Los Angeles and Indianapolis offices

Process daily drop shipments for all branches

Preparing Will Call, Motor Freight and UPS orders for invoicing main Houston branch

Invoicing approximately 220 daily orders for the main Houston branch

Scanning, filing and indexing the completed invoices

Assisting warehouse supervisors and employees in locating needed documentation

Assisting the Accounts Receivable RMA/Credit Specialist

Brand Energy Solutions – Pasadena, Texas 11/2013 – 05/2014

Timekeeper/Administrative Assistant

Calculate employees weekly time on a hard copy, post to master timesheet in system

Draft foreman’s daily timesheets with description of work and employees hours

Route master timesheet and foreman’s daily timesheets to payroll department

Help employees with access to online payroll account

Travel to main office to deliver original timesheets to the billing department

Order office supplies, draft check correction requests, communicate with payroll for various requests

Ogletree Abbott Law Firm – Houston, Texas 11/2012 – 05/2013

Senior Legal Assistant/Administrative Assistant

Calendaring clients DD/RME appt’s, calling DD offices for reports

Organize closed filing in office

Sign up new clients

Manage closed files with Iron Mountain

Supervise receptionists

Prepare monthly billing, adjust overages using WAFPS system (Web enabled Attorney Fee Processing System).

Data entry, edit and send out invoices on cases billed in Access

Open and set up new client cases, close current client cases

Cryogenic Vessel Alternatives, Inc. – Mont Belvieu, Texas 05/2012 – 07/2012

Production Control Assistant/Purchasing Expeditor

Prepare and update excel spreadsheets of open and not ordered material

Coordinate with receiving department of incoming material

Enter time card info for hourly employees

Negotiate ETA’s of material with vendors

Edit internal purchase orders as requested by vendor

Maintain and ensure vendors shipping dates

Meet with production control supervisors regarding inventory

Dynamic Rental Systems – La Porte, Texas 06/2011 – 10/2011

Account Manager/Outside Sales

Managed and maintained 15 established client accounts

Follow up on new leads, identify sales prospects and contact these and other accounts as assigned

Prepare paperwork to activate and maintain contract services

Completed various reports such as; expense reports, sales calls reports, and supply inventory reports

Helped with other office duties as needed

Ogletree Abbott Law Firm – Houston, Texas 11/2012 – 05/2013

Senior Legal Assistant/Administrative Assistant

Maintained a case load of 90+ clients that consisted in daily phone contact with clients, insurance adjusters, doctors offices and the Department of Workers’ Compensations, in office meeting with clients

Maintained, organized and prioritized documents accordingly

Prepared legal documents, worked directly with attorneys, organized files before hearings

Coordinate and plan company events, supervise receptionist and legal assistants

Prepare travel arrangements for attorneys’ out of town hearings

Calendaring clients DD/RME appointments, hearings and SIBS application dates

Acted as a public relations coordinator between law office and doctors offices

Introduced training programs for new employees and developed staff schedules

Interviewed prospective clients, Receive, process and distribute mail and electronic faxes accordingly

Setting up and closed client files in Access database

Answering 25 line switch board and patching calls through to the appropriate extensions

File end of month billing on existing cases



Contact this candidate