ASHA PALAI, MSHR, SHRM-CP, PHR-CA

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503-***-****

ac0hcb@r.postjobfree.com

EDUCATION AND PROFESSIONAL CREDENTIALS

Masters in Human Resources and Employee Relations, Penn State University 2012 Bachelor’s Degree (Technical Management), DeVry University 2007 Diploma in Hotel Management, Institute of Hotel Management, India 1998 Professional in Human Resources - California (PHR-CA) 2017 Society of Human Resources Management Certified Professional (SHRM-CP) 2016 PROFESSIONAL EXPERIENCE

CATERED TOO!, Palo Alto, CA Jan 2016 - Present

Human Resource Manager

Conducted ongoing recruitment and retention efforts. Oversaw hiring process, orientation and on-boarding.

Assisted department heads with performance reviews, maintained schedules and helped formulate thoughts into a positive review experience for employees.

Identified training needs within the organization, conducted training for service staff on a monthly basis and coordinated ongoing training for other employees. Worked with managers on Safety and Health standards and training.

Administered all benefits programs including Health Insurance, Dental, 401k, Vacations, Sick time and Cobra.

Ensured Legal Compliance and provided proper direction to managers and supervisors.

Oversaw performance appraisal plans including updating job descriptions and training managers on how to conduct reviews.

Processed bi-weekly payroll on ADP.

Ensured employee data was maintained in a legally compliant manner and ensured that employees had all their required certifications.

Heard and resolved employee complaints and grievances.

Responded to all State and Federal Agency requirements. SILICON IMAGE Inc., Sunnyvale, CA Dec 2014 - Jun 2015 Admin Assistant/ Receptionist (Full-time Contract)

First point of contact for employees and contractors.

Addressed all employee and vendor inquiries.

Provided administrative support to HR and Facilities departments. Family break and pursuing Master’s Degree in HR 2008 - 2014 YAHOO! Inc., Portland, OR May 2006 - Oct 2007

Employee Referral Program Coordinator

First point of contact for all US employees on information about the employee referral system.

Helped standardize employee referral program for Yahoo! USA.

Maintained employee referral program and rewards system through HR information system.

Handled employee dispute claims regarding referrals. Employee Relations Total Compensation Recruiting & Onboarding Payroll Processing Performance Management HRIS (ADP, Zenefits, PeopleSoft, Yaris) Benefits Administration Grievance Management Employee Training STARWOOD HOTELS & RESORTS, Dubai, UAE Sep 1999 - Aug 2004 Human Resource Generalist

Interviewed, screened, hired new candidates and arranged visa/work permit for successful candidates.

Supervised employee welfare, staff development and recommended welfare changes to management.

Conducted staff performance appraisals and updated succession planning for employees.

Managed staff training and counseling; and administered various employee relations programs.

Facilitated quality improvements in the organization and conducted quality audits as an internal auditor.

Ensured employee benefits and medical records were maintained and current.

Coordinated with Payroll and Accounts department for payroll processing and leave administration. Guest Services Assistant (Operations)

First point of contact for guests at this 5 star hotel, which had over 500 rooms for guests.

Promoted the hotel restaurant and recreational facilities to establish a loyal and regular customer base. CIDADE DE GOA BEACH RESORT, Goa, India Aug 1996 - Aug 1999 Food & Beverage Dept. Supervisor

Supervised 25 staff members. Conducted staff meetings, instilled disciplinary actions & counseling.

Implemented cost savings schemes and planned for optimal staff staffing.