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Customer Service Professional Experience

Location:
Milltown, NJ
Salary:
70k-75k
Posted:
May 26, 2017

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Resume:

ANDREA REGA

** *. **** **. *** *

MILLTOWN, NJ **850

732-***-****

ac0h76@r.postjobfree.com

PROFILE

Experience with Quick Books Pro, Microsoft Office Word, Excel, Power Point, Outlook, Access, and Insight.

Knowledge of SAP (order management system), EDA (electronic Document Access), WAWF (Wide Area Workflow)

Experience with Jenark Property Management Software, and Strongroom Payable System.

Demonstrate excellent interpersonal and communication abilities as flexible and analytical with a keen eye for details.

PROFESSIONAL EXPERIENCE

Executive Property Management, North Brunswick, NJ 2014 – Present

Accountant

Performed daily cash management activities including recording and reconciliation of fund transfers such as lockbox.

Supported and reported prior/current period adjustment and maintained bank reconciliations.

Posted journal entries to General Ledger and prepared monthly balance sheets and P&L statements.

Prepared budget comparison reports, delinquent report, and deferred maintenance analyses.

Developed Pro-Forma operating budgets to reserve funding, and managed operating budgets and reserve funds in excess of $80 million.

Organize the insurance information on policies/payments, insurance claims.

Deliver training to staff on best accounting procedures and other related functions to achieve service integrity.

Prepared quarterly state and federal payroll tax reports, 1099-Misc filling.

Adhered to the month end close checklist to ensure all month end procedures were fully completed under the strict time schedule.

Supported internal and external audit reviews.

Johnson & Johnson Health Care System, Piscataway, NJ 2013 – 2014

Collection Specialist - Government Account

Provide support and assist with facilitating accurate and timely submission of daily invoices, post information to accounting ledgers (i.e. receivables, general ledger).

Responsible for learning and understanding invoice requirements for each contract assigned as these vary per contract.

Using EDA (Electronic Document Access) to retrieve government contracts, contract modifications throughout the Department of Defense (DoD).

Enter invoices into WEB based invoicing systems, including Wide Area Workflow (WAWF).

Monitor submitted WAWF invoices and receiving reports, manage rejected invoices, and monitor payments in myInvoice.

Perform follow-up collection efforts. Interface and collaborate with Contract Specialists and WAWF Acceptors on a regular basis in support of operational and project management requirements.

Zuzanna’s Esthetics Salon., Milltown, NJ 2005 – 2013

Manager/Customer Service Representative

Successfully directed and coordinated a wide variety of activities including administrative functions, sales activities, and billing, as well as maintained the books and records of the firm.

Organized various accounting functions including bank reconciliations to identify transactions discrepancies.

Served as in-charge of managing vendor and customer relations, as well as advertising and mailing promotions.

EDUCATION

Phoenix University, Phoenix, AZ

Bachelors of Business Accounting, December 2011

Babes-Bolyai University, Cluj Napoca, Romania

Bachelors of Economics May 2002



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