Lecturer in Psychology

Name: DR. SAHIR S. JAMATI

Ph.D (Psychology), M.B.A.- Hospital Management, M.Sc. – Psychology,

M.A – Psychology, B.A.S.M, B.Sc. – Psychology.

Business Mobile: +91-986*******

Home Mobile: +91-996*******

Email: ac0h4p@r.postjobfree.com

ac0h4p@r.postjobfree.com

CAREER OBJECTIVE

Desire a Challenging Position as Management Officer at multispecialty hospital to offer Unmatchable Expert Service.

A highly talented and enthusiastic Professional with great deal of experience providing management services & supervision for hospital settings. Currently working as Executive Administrator & Senior Counselling Psychologist at Masina Hospital Institute of Psychotherapy & Behavioural Sciences, Mumbai.

EDUCATIONAL BACKGROUND

Doctor of Philosophy (PhD - Psychology) July 2014

New Age International University, Las Vegas, USA.

Master of Business Administration (M.B.A.- Hospital Management) April 2012

Annamalai University, Madras.

Master of Science (M.Sc. – Psychology) Dec.2011

University Of Madras

Master of Arts (M.A – Psychology) (Merit Holder) Feb. 2013

C.M.J. University, Meghalaya.

Bachelor of Alternative System of Medicines (B.A.S.M) Mar. 2012

Indian Board of Alternative Medicines.

Bachelor of Science (B.Sc. - Psychology) May 2009

Annamalai University, Madras.

ADDITIONAL QUALIFICATION:

Hardware Engineering, Networking & Multimedia (Govt. Polytechnic, Bandra).

Certificate course in windows & Internet applications (P.P. Computec).

Commando Camp Training by shiv sena shahar shakha Vasai.

EXPERIENCES

SR. NO.

Name of the Organisation

Designation

Location

Duration

1.

MASINA HOSPITAL INSTITUTE OF PSYCHO-THERAPY AND BEHAVIOURAL SCIENCES

(MASINA HOSPITAL)

“EXECUTIVE. ADMINISTRATOR & SR. COUNSELLING PSYCHOLOGIST”

MUMBAI

(BYCULLA)

JUNE 2008-TILL DATE

2.

SILGATE SOLUTIONS LTD.

CUSTOMER CARE

ASSOCIATE

MUMBAI

(ANDHERI)

JAN 2008 TO MAY 2008

3.

PAGEPOINT SERVICES PVT. LTD.

(HFCL GROUP)

CUSTOMER SERVICE DESK

MUMBAI

(ANDHERI)

JULY 2005 TO NOV. 2005

4.

ACE TECHNOLOGY SERVICES PVT. LTD.

TRAINEE SYSTEM ENGINEER

MUMBAI

(BHANDUP)

JULY 2000 TO AUG. 2003

EXPERIENCE DETAILS

MASINA INSTITUTE OF PSYCHO-THERAPY AND BEHAVIOURAL SCIENCES (MASINA HOSPITAL)

Accountabilities:

As an Executive Administrator, responsible for:

Handling tasks of coordinating, supervising, managing daily organizational activities.

Ensuring recruitment & availability sufficient and proficient Health care staff.

Handling financial operations, monitoring & authorizing expenditures, preparing budgets.

Coordinating with senior staff and handling daily administrative tasks efficiently.

Interviewing, hiring, training, assigning duties & resolving issues of new staff members.

Analysing, reviewing, reporting & updating directly to the Director.

Developing & implementing innovative plans, policies & procedures for the organisation.

Handling the generation of health services, medical programmes, research, community health services and meetings.

Responsibilities of Operations:

Coordinating and supervising the activities of all Consultants, In-patients/ Out-patients, various departments and ensures that the quality and appropriateness of services meets standards and delivery metrics.

Active monitoring the Admission & Discharge Processes & keeping the track of billing divisions.

Performing regular supervisory rounds in hospital premises, wards and departments to maintain a clean & healthy atmosphere.

Manage and ensure coordination within medical and non-medical services to deliver on service quality standards.

Reporting on Daily basis operational reasons for delay in Admissions, Discharges, and Billing etc.

Financial - Review financial statements, billing and data. Utilize financial data to improve efficiency. Prepare and control operational budgets. Control inventory. Recommend effective strategies for the financial well-being

Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

Human Resources – Working with the ED (Executive Director) plan the use of human resources. Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules.

Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

As a Counselling Psychologist, responsible for:

Coordinating and Supervising Day-care activities for psychiatric cases, drug addicts and alcohol addicts.

Conducting group counselling, psycho-education & family therapy for psychiatric patients and addicts.

Planning and conducting outreach & awareness programmes.

Conducting Presentations and educational programme for Community, School children, Parents & Teachers.

Conducting Workshops & Training Programs for Corporate clients, Community Members & Trainees.

Supervising and Training Psychology Students & Professionals.

Providing treatment through Repetitive Trans-Cranial Magnetic Stimulations (r.T.M.S.) Therapy to Psychiatric & Neurotic Patients Suffering From Alzheimer’s, Parkinson, Schizophrenia, Depression, Stress, Anxiety, Mood disorders, etc..

Training Attended:

Leadership skills, Personality development, Time management, Stress management & goal management by Dr. A. M. Gabhrani.

Workshop on Quality Handling.

Training in Rational Emotive Behavioural Therapy (R.E.B.T) by Dr. Shishir Palsapure.

Workshop on psychosis (causes, symptoms, interventions & prevention).

Certificate Care-Givers course by Dr. S. V. Patkar.

SILGATE SOLUTIONS LTD.INTERNATIONAL CALL CENTER & BPO (MUMBAI)

Accountabilities:

As “CUSTOMER CARE ASSOCIATES” responsible for:

Responsible for smooth customer service delivery, attending the clients on call.

Working as customer service voice Associates.

Handling outbonds calls for British Nationals (Interest service provider Technical help desk).

Helping customers for their wireless and Internet connection issues.

Trainings Attended

Customer care & communication Skills

Accent Neutralization

Telesales & Tele Marketing

Product, Process & on Job Training (OJT).

PAGEPOINT SERVICES PVT. LTD. (HFCL GROUP-MUMBAI)

Accountabilities:

As “CUSTOMER CARE ASSOCIATE” responsible for:

Responsible for smooth customer service delivery, attending the clients on call.

Working as a National Customer Voice Associate.

Handling Inbound calls for the Indian Nationals (Telcom services provider Technical help desk).

Helping customers for their operator’s connection issues.

ACE TECHNOLOGY SERVICES PVT. LTD. (Mumbai)

Accountabilities:

As “TRAINEE SYSTEM ENGINEER” responsible for:

As a System Engineer, responsible for:

PC Servicing, Installing, Assembly, PC Software Installation.

Client Support.

SOFT SKILL

Excellent verbal & written communication skills.

Languages known: English, Marathi, Gujrati & Urdu.

Active participant in company’s cultural activities.

Recommendation: Available upon request

Reference:

1.Prof. (Dr.) Y.A.Matcheswalla, H.O.D – Psychiatry, Masina Hospital, Byculla(E), Mumbai, Maharashtra.

2.Dr. Sachin Patkar, Consulting Psychiatrist, Masina Hospital, Byculla(E), Mumbai, Maharashtra.

3.Dr. Sunay Pradhan, Consulting Psychiatrist, Masina Hospital, Byculla(E), Mumbai, Maharashtra.

4.Dr. Rohan Bokade, Consulting Psychiatrist.

PERSONAL DOSSIER:

Date of Birth : 02nd May 1983

Gender : Male

Address : House # 306, Bright Land Building,

124 – Bazar Road, Opp- Variety Furnishings,

Bandra (W), Mumbai 400050

Passport No : J1616004

Nationality : Indian.

Contact this candidate