Wesley Smith

**** ********* *****, **********, ** 63034

Home: 314-***-****

ac0gxg@r.postjobfree.com

SUMMARY

Highly enthusiastic knowledgeable financial, sales and marketing professional whose success is based on experience, integrity, customer service, efficiency and a positive mental attitude.

HIGHLIGHTS

Mortgage Loans

Sales experience

Licensed Life & Health

Series 7 & 66

Property & Casualty Insurance

Risk management assessor

Client and vendor relations

Analytical problem solver

ACCOMPLISHMENTS

Completed internship and study abroad program in London England.

5 years licensed independent Life Insurance broker

7 years owned and operated recording studio

Mentor and tutor college students in academic studies

10 years owned and managed varies investment properties

WORK EXPERINCES

Retirement Services, 11/17/15 to present

Edward Jones/Staffing Solutions – Saint Louis, MO

Respond to operational, technical, regulatory and sales service questions, which come into the department via incoming calls and wires.

Gain and continuously enhance knowledge of individual retirement accounts and employer sponsored retirement plans.

Effectively use knowledge, tools and resources to ensure service and processing output is compliant with current policies, procedures, rules and regulations.

Understand and support firm retirement marketing efforts as well as preferred partner retirement plan and marketing activities.

Verification Letter Specialist - Compliance, 02/02/2015 to 10/19/15 (contracted ended)

Edward Jones/Staffing Solutions – Saint Louis, MO

Conducted monthly quality reviews for each of the verification letter specialists processing returned client verification letters.

Performed functions that reports or assists in reporting monthly verification letter team statistics and processing volumes.

Processed account information updates as request by clients on returned verification letters.

Assisted in processing undeliverable Post Office returned letters and/or Legal department requests to ensure appropriate actions and/or documentation are provided.

Retirement Operations, 11/02/2014 to 1/12/2015 (contracted ended)

Edward Jones/Staffing Solutions – Saint Louis, MO

Transferred assets from traditional IRA accounts to Roth accounts.

Closed retirement accounts.

Processed loan payments made to retirement accounts.

Loan Processor, 02/2013 to 02/2014 (laid-off)

Nationstar Mortgage LLC - St. Louis, MO

Responsible for the maintenance, service and support of all new loans. Manage the workflow to ensure that all loan closings are handled in a timely manner and to ensure all loans are properly documented and closed according to established policies and procedures.

Ensured that all documentation is correct with approvals from lenders to ensure that loans and collateral are perfected.

Processed loan applications, order credit reports and complete appropriate verifications. Produce closing documentation.

Obtained insurance certificates, flood determinations, UCC filings, issuance of purchase orders.

Reviewed preliminary title reports and coordinate the clearing of title issues related to closing; ensure lien position is secure. Review Credit Quest to ensure loan information is correct.

Loan Doc Specialist, 11/2010 to 02/2012 (new job)

Wells Fargo HARP - Saint Louis, MO

Processed loan applications from initial set-up through funding, striving to obtain loan approvals within 30 days of application date.

Performed duties of Conventional, USDA, FHA and VA loan processing. Includes interacting with escrow, Title Company, sales, design center, and borrowers in the closing of the loans.

Maintained a pipeline of loans with an emphasis on customer service, quality, accuracy and efficiency. Learn and maintain knowledge of different loan programs.

Requested and follow through on borrower conditions for closing per underwriter/lenders requirements.

Resolved customer service issues in a timely and accurate manner.

Closer /Home Loan Consultant, 04/2009 to 11/2010 (laid-off)

Aurora Loan Service - Saint Louis, MO

Performed loan reviews of hardship requests for real estate and consumer loans to verify underwriting guideline requirements have been met.

Underwritten real estate applications, including loss mitigation/financial hardship applications.

Verified all required documents are present or have been completed as required. Validate system completion to ensure adherence to all policies.

Follow up with all loan modification documents for pertinent signatures and recording, if needed.

Notated all activity and interaction with member in the appropriate systems.

Assisted with the development and implementation of real estate underwriting guidelines, training documentation, and classes for the department.

Cash Disbursement/ Anti-Money Laundry, 09/2008 to 04/2009 (contract end)

Edward Jones/Professional Employment Group - Saint Louis, MO

Executed accounts receivable reporting enhancements and reconciliation procedures.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Addressed non-routine, complex and unexpected transaction.

Call Center/ Sales Agent, 12/2005 to 08/2008 (laid-off)

GMAC Insurance - Saint Louis, MO

Designed and implemented effective marketing strategies to sell new insurance contracts or adjust existing ones.

Appraised the wishes and demands of individual customers and sell the suitable protection plans.

Collected information from clients on their risk profiles in order to offer them the proper solution.

Check insurance claims to solidify trust and safeguard reputation

Financial Advisor, 06/2005 to 11/2005

Ameriprise Financial Services - Saint Louis, MO

Planned, created and delivered financial products and services sales presentations..

Recommend investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile and preferences".

Executed and negotiated follow through of implementation vehicles including insurance, investments, tax planning, debt management, estate planning and other tasks quoted to client

Solicited clients actively via telephone, mail, referrals, etc.

Complied with all industry rules and regulations.

Post Closer, 06/1997 to 07/2004 (laid-off)

Bank of America, Corp

Verified usage of correct Mortgage and Note.

Check completed loan documents for quality control and follow-up.

Supervised escrow funds daily allocation to payees.

Validate information on each check.

Developed and sent mortgage documents to record...

Ensure closing file compliance with internal requirements.

EDUCATION

Master Degree: Business Administration

University of Phoenix - St. Louis, MO

B.A. Degree: Business Finance and Marketing

University of Missouri - St. Louis, MO

Completion of International Business Certificate

Imperial College - London, England

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