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Sales Project Manager

Location:
Austin, TX
Posted:
May 24, 2017

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Resume:

Veera

Phone: 316-***-****

Email: ac0gwm@r.postjobfree.com

Professional Summary:

Having 3.5+ years of overall IT experience in which 2.6 years of experience in Salesforce.com CRM Platform.

Hands on experience on Triggers, Apex Classes, Visual Force and SOQL.

Extensive experience using Sales force Administration, Profiles, Roles, Sharing rules, Page Layouts, OWD, Approval Process and Record types.

Having Experience on Create Reports and Dashboards.

Having Good experience on Work Flows and Process Builder.

Hands on Experience in Data Migration using Apex Data Loader and Jitterbit for Bulk import and Export of data.

Having Good Implementation Experience on Schedule Apex, Batch Apex.

Proficient in using meta-data migration tools like Eclipse IDE and Change sets.

Experience in Using of HTML, Java Script, CSS.

Knowledge on SOAP API and REST API.

Having Experience on Java to SFDC Integrations with SOAP API.

Gathering Business Requirements from client daily and prepare documents.

Technical Skills:

CRM : Salesforce.com

Programming Languages : Apex, Core Java

SFDC Technologies : Visual Force, Triggers, Data Loader,

Web Technologies : HTML, XML, JAVA SCRIPT, CSS

IDE : Eclipse, Sublime Text

Certification : Certified Salesforce Administrator, Platform Developer 1

Educational Qualification:

MS (Computer Science) from Wichita State University in 2014.

B. Tech (Computer Science and Engineering) from JNTU - Hyderabad in 2012.

Project Experience:

Project #1:

JPM Chase, Lewisville, TX Sept 2015 to Till Date

Salesforce Developer and Administrator

Description:

Dealer One to create a CRM application & automation along with Dealer, Contacts, Territory Management, Dealer Commitments & Metrics, Territory Goal, Dealer Grouping, Reports, Dash boards. The Data Migrated using data loader. An ETL tool performed data loading for from external system to SFDC and SFDC to external system.

Responsibilities:

Interacted with various business team members to gather the requirements and documented the requirements.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Performed the roles of Salesforce.com Developer and Admin in the organization.

Performed the detailed analysis of functional and technical requirements; designed & deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects. Demonstrated ability to translate customer requirements into specification.

Provided data access reports to Compliance and Security ensuring that data and roles are properly defined and transparent.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, Dashboards.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Configuring Email-2- Case customizing the service cloud for various business support groups.

Created profiles and implemented Object and field level security to hide critical information on the profile users.

Developed triggers to support complex business process. Built custom buttons to send emails on demand.

Environment: Salesforce.com Data Loader, Sf2Sf, Workflow & Approvals, Dashboards, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox, Eclipse IDE Plug-in.

Project #2:

Barclays Bank, McKinney, TX Jan 2015 to Aug 2015

Salesforce Developer and Administrator

Description:

Barclays Bank various financial services related to mortgage products, credit cards and realtor management. The project involved replacing the legacy system with Sales Force CRM.

Responsibilities:

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Communicating with executive management on project status and overall project progress against target.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.

Customized the Dashboards to the track usage for productivity and performance of their sales teams.

Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.

Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.

Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created various profiles and configured the permissions based on the organizational hierarchy requirements.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Environment:

Force.com Platform, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, Workflow & Approvals, Reports, Eclipse, Force.com, Eclipse Plug-in, SalesForce.com sandbox.

Project #3:

Business Intelli Solutions, Hyd, India May 2012 to July 2013

Java UI Developer

RESPONSIBILTIES:

Involved in extensive HTML coding.

Interacted with clients to understand their existing applications and design the site according to their system requirements.

Worked with business analysts to understand their business models and goals and help define strategy, content, and features.

Developed web forms using HTML for the application

Developed data insertion forms and validated them using JavaScript.

Participated in day-to- day meeting, status meeting, strong reporting and effective communication with project manager and developers.

Participated in bug thrashing sessions to discuss and resolve bugs with developers.

Designed web pages and used applications that meet business and user goals through a positive user experience.

ENVIRONMENT: HTML, CSS, JavaScript, jQuery, AJAX, Eclipse, Dreamweaver and Windows XP.



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