EXECUTIVE MANAGER PROPERTY MANAGER FACILITIES MANAGER RESIDENT MANAGER

Qualifications Profile

Success-driven and multifaceted professional, offering progressive experience in property and facilities management; complemented with expertise in business development, sales, and account management

Known for strong ability to analyze organizational procedures, identify deficiencies, determine potential opportunities, and develop operational solutions to increase reliability and productivity. Effective leader and concept-to-execution driver, adept at overseeing multimillion-dollar projects from inception to completion through delivery. Equipped with first-rate management skills in transforming visions into effective plans to successfully achieve set-forth goals. Articulate communicator, able to establish productive rapport and work collaboratively with individuals of diverse backgrounds.

Core Competencies

Budget and Project Oversight

Finance and Accounting

Sales and Marketing

Problem Solving and Decision Making

Employee Training and Leadership

Cross-functional Collaboration

Relevant Experience

Eleven Riverside Drive Corporation (640 Unit/1 NYC SQ. Block) New York, NY

Assistant Property Manager 2015–Present

Provide effective assistance and coordination to the executive manager on daily and yearly building operations, which include creation and implementation of new streams of income, ideas, and projects

Manage capital projects valued at approximately $2.5M per year while supporting yearly budget of $17M

Coordinate all aspects of two laundry rooms renovations, $1.7M elevator upgrade, and $200K office and conference renovation projects

Effectively oversee numerous amenities, such as 160 storage units valued at $150K, 150 bicycle storage units valued in excess of $20K, and 201 garage spaces valued at over $1.1M

Accommodate all inquiries, complaints, and requests of shareholders and boards; prepare agendas and record minutes during board and shareholder meetings

Take charge of organizing all escrow accounts and shareholder files; generating accountability work, spending, and flow charts; and modifying house rules and editing Schwab House newsletter

Identify and resolve previous and current New York City building violations against Eleven Riverside Drive

Oversee all aspects of the Co-op Abatement Program valued in excess of $1M

Supervise over 50 32BJ union building employees and 8 Local 272 union garage employees, which involve preparing payroll and hiring and training new employees

Notable Achievements:

Maintained active involvement in the ongoing $8M window project to be started in spring 2018

Played a vital role in managing $150K LED building project, which involved changing all building light bulbs and over 300 light fixtures to LED, which significantly gained co-op over $59K Con-Ed rebate and $10K NYC capital green improvement rebate, as well as saved $6K in monthly electric costs

Upgraded and maintained all building application packages

Created a work order tracking and monitoring system to collect fees that were not charge from the past, which boosted income from $250K in 2014 to $275K in 2015, and $340K in 2016

Produced over $150K in fee income by processing ownership transfer of apartments

Spearheaded and served as the key contributor on the $1M line of credit co-ops exercising, prior to refinance underlying first mortgage of $13M to $22M for payment of capital improvements which saved $50K in co-op fees

Wells Fargo Home Mortgage Ramsey, NJ

Home Loan Mortgage Consultant 2012–2014

Created new accounts by establishing rapport with attorneys, retail branch offices, builders, realtors, customers, and other sources, building a robust database of clients for future mortgage and banking needs

Expertly utilized an underwriting software to identify how much an applicant can borrow and pay

Notable Accomplishment:

Served as the driving force behind the generation of over $34M in new mortgages

Provided assistance to customers by explaining and processing loans, gathering information from clients, and reviewing financial and credit history to create sound business decisions according to credit risk policy and procedures, which significantly aided in attaining 96% customer satisfaction rating

Cherrystone Bay Hoboken, NJ

Account Manager 2003–2008

Performed thorough assessment and purchase negotiations of different types of real estate, including residential homes, estates, commercial buildings, land, businesses, and lien holders

Initiated comprehensive research of real estate market trends and values throughout New Jersey

Identified the value of real estate, providing decisions on property and potential re-sale value of the rehabilitation state

Conducted selection of contractors with appropriate skills and qualifications for the rehabilitation of properties

Notable Accomplishment:

Brought significant value to the company by buying and selling properties for over $29M

Earlier Position Held:

Redco Trading (Acquired by Cherrystone Bay) Hoboken, NJ

Account Manager

Other Experience

Invado Pharmaceuticals Pomona, NY

Regional Sales Manager 2014–2015

New Jersey, New York City, Long Island, West Chester and Rockland Counties, and Connecticut

Bank of America Home Loans Paramus, NJ

Mortgage Loan Officer 2010–2012

Nine Hoboken, NJ

Managing Partner 2008–2009

Pearl River Hearing Center Pearl River, NY

Owner 2005–2007

Education

Bachelor of Arts in Liberal Arts West Chester University West Chester, PA

Credentials

Licensed Mortgage Lender: State of New Jersey

Professional Affiliation

New York Association of Realty Managers (NYARM)

Activities

New Jersey Football Referee Association New Jersey and New York Lacrosse Referee Association

Manager, Little League Baseball Board of Directors, Stony Point Little League

Coach, North Rockland Soccer Association Coach, North Rockland Lacrosse

Technical Skills

Microsoft Office Programs Microsoft Outlook Yardi BuildingLink EmployeeLink

KeyLink ClickPay Time Tracker ADP

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