Ayonna Baylor
Washington, DC
ac0gs3@r.postjobfree.com
OBJECTIVE: Seeking an environmental services position to maintain the upkeep of offices common areas to bring quality and efficient services to all visitors. WORK EXPERIENCE:
EMS- Mt. Vernon Nursing and Rehabilitation center
Huntington, VA
February 2017-Present
Environmental Services
● Dusts furniture, woodwork and equipment and dust-mops floors.
● Wet-mops rooms, halls and other areas; shampoos rugs and furniture.
● Gathers and disposes of trash and waste materials using specified bags or containers.
● Moves furniture and other heavy objects as required.
● Performs terminal cleaning procedures of patient rooms and prepares rooms for new occupants; follows isolation procedures in isolation rooms.
● Cleans and disinfects all fixtures, floors, mirrors, windows, doors and walls of bathrooms.
● Keeps work areas neat and orderly, cleans equipment and assists with other cleaning duties as assigned.
Macy’s
McLean, VA
September 2015- January 2016
Sales Associate
● Helped customers in locating merchandise on the floor
● Cleaned dressing rooms
● Assisted in ringing up sales at registers and/or bagging merchandise
● Guaranteed that each customer receives outstanding service Quality Technology (Contractor for signature management Inc) Falls Church, VA
September 2014 -April 2015
Help Desk Support Tier 2
● Provided Helpdesk support and resolve problems to the end user’s satisfaction
● Monitored and responded quickly and effectively to requests received through the IT Helpdesk
● Monitored Service Desk for tickets assigned to the queue and process first-in first-out based on priority
Simply Fashion
District Heights, MD
August 2013 – September 2014
Sales Associate
● Assisted in floor moves, merchandising, display maintenance, and housekeeping
● Assisted in ringing up sales at registers and/or bagging merchandise
● Ensured that each customer receives outstanding service
● Aided customers in locating merchandise
T.E. Catering Enterprise
Upper Marlboro, MD
January 2010-December 2011
Food Preparation
● Cleaned work areas, equipment, utensils, dishes, silverware and housekeeping.
● Stored food in designated containers and storage areas.
● Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
● Packaged take-out foods and/or served food to customers.
● Placed food trays over food warmers, or stored them in refrigerated storage cabinets. EDUCATION:
Career Technical Institute
Washington, DC
5 March 2013 (Certification)
Help Desk Professional
Suitland High School
District Height, MD
August 2009-June 2012 (Diploma)
High School and Life Studies